SUMMARY

• Solution - oriented and versatile professional offering more than 18 years of solid experience in the Information Technology industry, specializing in delivering quality business solutions.
• Highly adept in project management, analysis, design, testing, and implementation of systems and supporting infrastructure.
• Proficient in identifying and executing improvement opportunities through process analysis and standardization.
• Skilled in building long term, positive, professional relationships, working well as a "hands on" leader or team member. Quick study in new technology with the ability to use analytical and statistical skills for efficient plan implementation. Proven success in fast-paced and challenging environments.

PROFESSIONAL EXPERIENCE

Confidential, Mechanicsburg, PA

Sr. Implementation Analyst

Responsibilities:

• Partnered with vendor resources for project management, requirements solicitation and documentation with business stakeholders of imaging solution to be integrated with Epic.
• Developed methodology, test script, data prep, test execution and defect/issue status mechanisms for progress and status reporting to executive management.
• Facilitated meetings, presentations, mentored and provided guidance for all formal application, integration and end user acceptance testing.
• Coordinated and managed resources, scheduling, all testing activities and workflow test script updates with application and integrated testing analysts.
• Built and administered SharePoint project site for team collaboration, risk and defect/issue management for all test cycles.

Confidential, Mechanicsburg, PA

Sr. Implementation Analyst

Responsibilities:

• Worked with Oracle R12 upgrade implementation vendor and business stakeholders on Oracle R12 upgrade Human Capital Management (HCM) and Finance module project plan, upgrade strategy, functional and non-functional requirements and testing assessments, integration of existing 11i test scripts into Oracle R12 test scripts provided by vendor partner.
• Lead project management and test efforts, implementing standardized project and quality assurance methodologies; drove requirements and implementation of project status, budget, QA metrics and defect reporting.
• Leveraged existing, underutilized enterprise tools such as SharePoint to drive project success, providing increased visibility to project status, risks and issue management, and improved efficiencies using automated notifications/alerts and workflow; set precedent for enterprise adoption of SharePoint for these activities.
• Worked with technical leads and database administrators to develop and document Oracle R12 test environments, migration strategy and overall Oracle EBS product roadmap.
• Assisted technical developers with Oracle 11i to R12 RICE analysis and development/testing impacts.
• Facilitated meetings with IS and business stakeholders to address go-live considerations, risk and issue management, internal and external communication, training, deployment and post go-live support.
• Partnered with vendor education lead to drive Oracle EBS R12 training assessment needs for Finance and HCM functional users; coordinated efforts for Unified Productivity Kit (UPK) training module installation in preparation for 11i to R12 delta training content development with vendor partner.
• Implemented ServiceNow Project Portfolio Management (PPM), including project management, requirements, business process flow/documentation, design, development, testing and training.
• Provided analysis of ServiceNow of Configuration Management Database implementation strategy and roadmap.
• Partnered with Ivalua SaaS vendor and implementation vendor to develop, configure Sourcing and Contract modules.
• Analyzed functional and non-functional requirements to develop formal test plans based on code delivery schedule, identify positive and negative test scenarios, built test cases, prepared test data, document requirements to test case coverage.
• Directed and executed system, integration, regression testing cycles and provide standardized test and defect metrics.
• Assisted with Project and Risk Management efforts by introducing formal project management methodologies and deliverables.
• Completed proof of concept for Selenium open source test automation tool; trained and mentored junior IS staff members on QA, test management and test execution.
• Developed UAT test plan, acceptance scripts, coordinated UAT execution; provided daily and weekly test status and defect reports.
• Worked with vendor partner to build and execute production implementation plan, performed post production deployment sanity testing; built and delivered application release notes and training to functional users.
• Served as internal and hosted SharePoint site administrator.

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

• Participated with the Quality Assurance (QA) Director in building the QA roadmap.
• Worked with PMO and QA teams to establish, deliver and train QA methodologies, tools and artifacts, coordinating QA status with PMO defined key performance indicators (KPIs).
• Partnered with QA teams to support TLC methodology and process, industry best practice, and QA tools to ensure high quality software implementations.
• Delivered over 30 QA artifacts, including templates, supporting procedure documents and tool training materials, with training to onsite and off shore teams.
• HP Quality Center (QC) Administrator experienced with QC project customization/tool integration.
• Project manager and technical lead for tool upgrades, customized reporting and SQL and developed upgrade and user documentation.
• Developed standard QC common usage model for agile and waterfall project releases.
• Data architect for attributes and metadata that drive internal QA and project QA metrics.
• Provided Windows Server and SQL Server 2008 database administration support for QA tools.
• Worked with QA vendor to develop eCommerce QA manual-to-automated test migration strategy/implementation, recommending ongoing script maintenance best practices.
• Establish relationships with tool vendor partners; prepare budget estimates for tools, licensing and support.
• Served as project manager, resource manager, SQL Server 2008 DBA, technical lead, business analyst, QA lead, developer, upgrade specialist, tester, and trainer for a project to upgrade to HP QC 11, implement HP Sprinter and deliver QA process/artifact enhancements.
• Successfully installed and upgraded automated tests and assets to HP QTP/Functional Test 11.