SUMMARY

• Business Analyst/CSM with 8+ years of experience in the areas of Business Analysis, Requirements Gathering, Design, Quality Assurance Testing, User Acceptance Testing (UAT) & Training.
• Experience and Domain knowledge in Banking and Finance, Retail and E - commerce applications.
• Analyzed and synthesized results from Joint Application Development (JAD) session proposed alternative tasks and transform those into Business Requirement Document and Functional Requirement Document.
• Strong working experience in Software Development Life Cycle (SDLC) using various methodologies including RUP, Agile, SCRUM and Waterfall.
• Experience in interacting with stakeholders, Subject Matter Experts (SMEs) and end-users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD) sessions and Joint Application Review (JAR) sessions.
• Skilled in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, work flow diagram, Flow chart using different tools.
• Created various documents like Business Requirements Document (BRD), Functional Requirement Document (FRD), System Design Specification (SDS), Requirement Traceability Matrix (RTM).
• Experience in modeling AS IS and TO BE software applications.
• Ability to gather business and technical requirements from both formal and informal sessions and format them into formal documents by utilizing various software tools.
• Expert knowledge in MS Word, MS Excel, MS Projects, Power Point, MS Visio for documentation and analysis reports.
• Used RUP and SDLC methodology and managed the iterative cycles through an effective project plan created using MS Project.
• Skilled in performing business processes, identifying risks, impact analysis, creating UML Diagrams, work flow diagrams and flow chart diagrams using Microsoft Visio.
• Experience in writing SQL query for Data Analysis and QA report testing.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) in controlling numerous artifacts produced by the teams across the deliverables for a project.
• Experience in performing Gap Analysis, Feasibility Analysis and SWOT Analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Experience with different testing techniques such as System testing, Regression Testing and User Acceptance Testing.
• Experience working with Data Mapping for data element mapping between two distinct data models.
• Experienced in Business analysis, Risk analysis, GAP analysis and Project Planning.
• Experience in developing mock-up screens and wire frames using Snag It and Axure Pro.
• FacilitatedChange Management across entire process from Projectconceptualization to Testing through Project Delivery, Software Development and Implementation Managementin diverse Business and Technical Environments.
• Experienced in using Reporting tools like SAP Business Object-Web Intelligence and Crystal Reports.

TECHNICAL SKILLS

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Market Research Analysis.

Modeling & Designing Tools: MS Visio, SnagIt, Axure-Pro., UML,BPMN ( Business Process Markup Notation)

Testing Tools and Clients: Jira, HP Quality Center(QC)

SDLC Methodologies: RUP, Waterfall, Agile, SCRUM

Operating Systems: Windows XP/NT, VISTA.

Languages: HTML, XML, CSS, Java Script

MS Office: Excel, Word, PowerPoint, Outlook, MS-Projects

Databases: Oracle 8i/9i/10g, SQL Server 7.0 & 2000, Access 2000, MySQL

DB Tools and Editors: Toad, Squirrel, Text pad, First Object

Reporting Tools: SAP BO -Web Intelligence, Crystal Reports

PROFESSIONAL EXPERIENCE

Confidential, Egg Harbor, NJ

Sr. Business Analyst

Responsibilities:

• Created business requirements document (BRD) to derive the functional specifications document (FSD) and assisted in the preparation of System Requirement Specifications.
• Responsible for gathering requirements from users and performing data mapping on the application and testing the application as per the specs.
• Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using MS Visio.
• Created Use Case Models and System Specification Document using Agile Methodology
• Using GAP analysis, reviewed high level company processes, identified gaps that require operational change in order to optimize the proposed system solutions.
• Handled quality control and delivery management.
• Responsible for validating the defect fixes and new changes after Production implementation.
• Maintained the Requirements Tractability Matrix (RTM).
• Used the guidelines and artifacts of Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the SDLC.
• Participating in Story sizing sessions to understand change in Business functionality and its impact for effort estimation
• Involved in Test Requirement gathering and Analysis using Technical Functional Specification Documents
• Performed end-to-end testing on the release version of the software application and detected GUI bugs.
• Generate and report various metrics of project to Program Management team
• Responsible for Issue reporting and resolution.
• Handle all the scrum meetings including daily standup meetings, sprint planning meeting, Product backlog review meeting, and Retrospective meetings.

Confidential, NC

Sr. Business Analyst

Responsibilities:

• Created Cybersecurity score card. The cybersecurity scorecard reports how the cybersecurity services are performing as well as reporting risk indicators observed by the service.
• Generate and report various metrics of project to Program Management team
• Handle all the scrum meetings including daily standup meetings, sprint planning meeting, Product backlog review meeting, and Retrospective meetings.
• Responsible for gathering requirements from users and performing data mapping on the application and testing the application as per the specs.
• Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using MS Visio.
• Created Use Case Models and System Specification Document using Agile Methodology
• Using GAP analysis, reviewed high level company processes, identified gaps that require operational change in order to optimize the proposed system solutions.
• Handled quality control and delivery management.
• Responsible for validating the defect fixes and new changes after Production implementation.
• Maintained the Requirements Tractability Matrix (RTM).
• Used the guidelines and artifacts of Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the SDLC.
• Participating in Story sizing sessions to understand change in Business functionality and its impact for effort estimation
• Involved in Test Requirement gathering and Analysis using Technical Functional Specification Documents
• Performed end-to-end testing on the release version of the software application and detected GUI bugs.
• Responsible for Issue reporting and resolution.

Confidential, Mclean, VA

Business Analyst/Scrum Master

Responsibilities:

• Involved in mapping data for various partners and clients transmitting EDI 837, 835, 270/271.
• Done claims processing, benefits, provider reimbursement, provider set, billing and accounts receivable.
• Designing the Business Requirements Document and working with system developers to ensure that the requirements are effectively communicated and well understood.
• Recognized as Subject Matter Expert (SME) for HIPAA, X12, trading partner management and healthcare related questions by internal team and clients (focused primarily on claims and acknowledgement transactions)
• Analyzed business requirements into high level and low level Use Cases, Activity Diagrams, State chart Diagrams, Sequence and Robustness Diagrams using UML (IBM Rational Rose).
• Worked as SCRUM Maters for the Team. Scheduled daily SCRUM meetings with team, updated SCRUM backlogs and SPRINT backlogs and created SCRUM burn down charts for every SCRUM.
• Collaborate with EDI team on revenue cycle improvement opportunities
• Provided assistance with monthly data extractions and imports utilizing Microsoft Access, Excel and SQL.
• Involved in GAP analysis of 270 and 271 transactions from EDI X12 4010 to EDI X12 5010.
• Developed translation programs for several EDI transactions (270/271, 276/277,834,820, 997)
• Analyzed business requirements, developed detailed Test Plans and Test Cases.
• Performed and coordinated System testing, Regression testing of various builds during integration, Performance and User acceptance testing using Rational Test.
• Proficient in testing ANSI X12 version 4010 EDI transactions and Eligibility (270, 271, 276, 277, 278, 834, 820, 837 I/P, 837D, 835 remittances and NCPDP claims).
• Supervised all pertinent project management processes: Business processes, User Acceptance Test, Test scripts, Test results, End user training, oversaw documentation; Established regularly scheduled project team meetings milestones.