• An experienced, Highly motivated professional with over fourteen years of experience in large IT systems implementation and maintenance projects as Business and QA Analyst with a track record of delivering successful solutions in Waterfall and Agile environments
• Expertise in all phases of software development life cycle including requirements gathering, gap analysis, Functional specifications development, design prototype screens, project planning, scheduling, defect tracking, management and reporting
• Expertise in conducting walkthroughs of the produced documents with impacted technical/system groups, testing groups, servicing groups, and business groups.
• Worked on a number of H W eligibility, Federal and State Welfare eligibility DHHS , Medicaid/Medicare, Affordable care Act ACA , online banking, Consumer Credit, Fixed Income, data migration and Enterprise Data Warehouse implementation projects in lead and consultant roles
• Comprehensive understanding of Curam Case Management functionality and business process
• Solid Understanding of Software Development Life Cycle and QA Life Cycle
• Proficient in performing unit, integration, validation, and system test in client/server and web environments
• Experience working with Web-based Enterprise Management network application
• Experience working with fixed income applications in the Investment Banking Industry
• Understanding of financial instruments equities, bonds, options, fixed income, etc. and transactions
• Excellent communication skills on professional level and able to work simultaneously on several projects and schedule tasks to meet deadlines
• Proficient in HP ALM Quality Center, IBM Rational Clear Quest and Rational RequisitePro for test designing, requirements mapping, traceability matrix, reports, test execution and defect tracking
• Solid hands on experience in HP ALM Quality Center Admin module to create custom fields, create new users, user groups with appropriate access level
• Extensive knowledge of ETL process, migration, EDI interfaces and batch processes
• Experience with Waterfall and Agile methodologies, team leadership, team management, process improvement, requirements analysis
• Managed work of up to 15 testing resources coordinating peer review of test cases, assigning test cases, setting up test schedules and monitor
• Initiated requirements gathering, prepared the Software Requirement Specifications SRS document and used Rational Requisite Pro to maintain the requirements
• To uphold the same professional standards and work ethic expected of all our consultancy staff and to lead by example when working with less experienced staff.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling
• To build a high level of trust and confidence with partners and clients in relation to their knowledge of the business issues at hand and of Curam and the proposed solutions

Team leadership, Waterfall and agile methodologies, Software Quality Assurance Process, Software Design Methodology, Capability Maturity Model CMM , process improvement, requirements analysis, UML, use case, project planning, gap analysis, risk analysis, problem resolution, mentoring and training, data analysis and mapping, SOA Design and Web services, Health and Welfare benefits, Health Insurance eligibility, Medicaid/Medicare, Health Insurance Exchange HIX , EDI interfaces, ETL,MS Word, MS Excel, Visio, MS Project, PowerPoint, Sybase, SQL Server, Oracle, DB2, Rapid SQL, HP ALM Quality Center, QTP, Remedy User, MKS Integrity 2009, SAP Business Object, IBM Rational Requisite Pro, Rational Clear Quest, IBM Cognos, IBM CURAM Unix, Mainframe, SharePoint, C , Visual Studio, JavaScript, XML, WSDL, SOAP UI, FIX.

Confidential

Sr. Business Analyst Curam Project

Responsibilities:

• Conduct walkthrough meetings with the clients to demonstrate the functionalities and capabilities of IBM Curam business suite
• Work closely with the State DHHS personnel in discovering, identifying and defining business requirements, perform gap analysis of the legacy to new solutions using IBM Curam Business Suite
• Design client-focused solutions optimizing C ram COTS product by customizing according to client's business needs
• Provide recommendations and configure CBAS and relevant applications/functional extensions, as necessary, for meeting business requirements
• Develop and update requirements and design documents, perform review sessions with the client SMEs, collect feedback to finalize documentation FDD
• Lead sessions with the Curam technical staff to explain business requirements and Curam data model including the interpretation of entities and attributes in relation to the requirements
• Perform set-up of solutions and validate the solution is properly configured and extended to meet client's requirements
• Liaise between Curam technical staff and client subject matter experts when the Curam technical staff develop extensions
• Conducted Joint Application Development JAD sessions to develop and agree upon a system that focuses on the business requirements
• Created and evaluated projects artifacts including use cases and UML design documentation.
• Work as a liaison between business and technology to drive understanding and communicate issues risks and changes
• Organizing and leading design review session for basic business requirements documents BRD and issues resolution.
• Participated regularly in walkthroughs and Review meetings with Project Manager, QA Engineers and Development team.
• Process Design and documentation which included. Functional specifications and Data Flow Diagrams using MS Visio
• Participated regularly in walkthroughs and Review meetings with Project Manager, QA Engineers and Development team.
• Testing the eligibility rules, display rules for Affordable Care Act ACA , Medicaid, Food Stamps, Cash Assistance, and General Assistance program
• Actively participate weekly Curam Product Development meeting

Confidential

Test Lead and Business Analyst

Responsibilities:

• Work with PMO, operations, development, vendors to develop testing strategy, milestones, methodology, test matrices, training and release schedules
• Write and update high level functional design documents
• Work across other teams to resolve conflicting Business requirements through JAD sessions.
• Set up and configure HP ALM QC management tool to organize user groups, set standards for requirements, testing and defects reporting
• Leading a group of QA analysts in the discovery and test plan development phase.
• Ensure the quality of the solutions by participating in all phases of the solution development lifecycle
• Communicates business or process solutions, recommendations and issues to management on a regular basis
• Create and execute functional , regression, performance and benchmarking test strategies that ensure our products meet or exceed quality level targets
• Demonstrates a clear understanding of project goals, objectives, policies, procedures, and priorities
• Coordinated the development of detailed test plan and test cases, facilitate training for team to familiarize them with the system, requirements and test procedures to ensure development of quality test cases and efficient execution
• Write and execute Test Cases and detailed test steps and input them into HPQC from existing requirements
• Testing the eligibility rules for Medicaid, Food Stamps, Temporary Assistance for Needy Families, and General Assistance program
• Worked closely with operations to develop test plans, queries for the BI reports Business Object
• Testing Business Intelligence reports generated by SAP Business Object
• Continuously streamline and improve the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated
• Working closely with development, product management, and technical support to ensure that the quality objectives of all projects are met within schedule constraints
• Clearly communicates QA results, concerns, and project status to the management team and other stakeholders in a timely manner
• Influence product requirements and release timelines as needed to ensure quality
• Responsible for creating test case scenarios, creating test data plan and writing test scripts for the UAT using testing tool and defect management for Policy Management Systems, Payables/Receivables and Claims processing
• Solid hands on experience in HP Admin module to create custom fields, create new users, user groups with appropriate access level
• Interacted with Business Users, Developers and Testers to resolve issues within the Quality Center
• Solid experience in creating Test Strategy, Test Plans, Test Cases, Testing techniques, testing tools, defect management, Testing metrics and reporting, using HP Quality Center Tool
• Support all users throughout the testing lifecycle using Quality center
• Trained testers on defect reporting process
• As a QC admin support the policies and procedures for change and defect management process
• Created HP ALM Quality center Training document
• Monitored test progress, managed defects to closure and prepared test status reports for project stake holders
• Worked on Requirements, Test Plan, Test Lab and Defects modules in Quality Center for Regression testing

Confidential

Sr. QA Engineer

• Worked on the Internet Benefit Application i-claim - a Social Security Administration SSA project in order to automate the processing of Retirement, Medicare, Disability and 508 compliance testing.
• Responsibilities:
• Write Update and execute test cases for online Retirement and Disability application.
• Tested the Eligibility rules for Medicare, Retirement and Disability programs
• Performed 508 Compliance testing for SSA Social Security Administration
• Extensively tested SNO Special Notices Option Audio and Doc files and reported the defects in SNO Documents Check List Management portal
• Utilized Quality Center 10.0 to manage defect tracking, bug fixing, organize test procedures, build, regression test pack, test scripts and report defects
• Utilize Quality Center 10.0. Reporting utility to monitor test Cycle progress
• Identify, document, escalate and resolve any risk issues associated with the SIT test effort
• Provide testing status report to senior management
• Participated in weekly validation status meetings SSA to discuss open and closed issues
• Participated with client SSA to review understands and updates the 508 Compliance Testing
• Performed Security Testing for Retirement and Benefit applications using Webscrab security testing tool
• Utilize MKS Integrity 2009 for Software Lifecycle Management SSLM and Application Lifecycle Management ALM
• Interface with technical management, client SSA , and Business Analysts to review and understand requirements, design and scope document

Confidential

Business Analyst/UAT Test Lead

Responsibilities:

• Coordinated UAT testing for development efforts
• Coordinate with the Process/Training group to support the determination and successful implementation of process changes to areas within Operations
• Work with the Process/Training group to support the coordination of training and process tasks needed for the project within Operations.
• Identify, document, escalate and resolve any risk issues associated with the UAT test effort
• Developed and execute test plans and test cases.
• Oversaw the execution of test cases, reviewed test results and reported defects. Created detailed test status reports in a variety of formats
• Used Quality Center to house all test documentation and report/track all issues and defects
• Testing the Bank of American's new Online banking platform
• Validate Bank of America and Merrill Lynch Investment account integration
• Validate user Migration and account profiles into new platform
• Participate in Pilot testing
• Utilized Quality Center to manage defect tracking, bug fixes, organize test procedures, build regression test pack, test scripts and report defects.
• Utilize Quality Center Reporting utility to monitor test Cycle progress
• Defect Manager-Responsible for setting up defect management processes and managing defects and resolutions throughout the testing phases of the project
• Provide testing status report to senior management
• Allocate and schedule testing resources
• Prepared test data

Confidential

Business Systems Analyst

Responsibilities:

• Developed Functional Design Document FDD , business process flows and use cases
• Coordinate the review and signoff of deliverables for Operations including the impacted Operations parties specifically defined as impacted by the project. Communicate when deliverables are ready for review
• Led business analysts and testers during the development and execution of test cases, verifying test results and documented defects
• Coordinate with the Process/Training group to support the determination and successful implementation of process changes to areas within Operations
• Work with the Process/Training group to support the coordination of training and process tasks needed for the project within Operations.
• Participated in the review of documentation and training material, as needed or appropriate for the specific effort
• Participated Joint Application Development JAD sessions with end-users and stakeholders
• Coordinate UAT testing for development efforts
• Identify, document, escalate and resolve any risk issues associated with the UAT test effort
• Manually tested Fixed Income trading system application on Fixed Income, i.e. High Yield, High Grade, CDs, MBS
• Responsible for testing Fixed Income trading application to test the execution of trades and settlements. This involves testing fields or criteria in the Interest sections e.g. Term, and Maturity , Trade Information sections e.g. Amount, Price, Effective Date, and Termination Date , Buy/Sell brokerage information e.g. Fee, Rate, Broker name .
• Verified and authorized uploaded trades via Mainframe application.
• Tested real time web based trading system application Fixed Income .
• Verified post trades data in Production, UAT and QA environments
• Developed test plans and test cases
• Prepared test data
• Validated user Migration and account profiles into new platform
• Performed Integration, Validation, and System testing in QA, UAT production environments after all releases and bug fixes
• Extensively used HP Quality Center to create Test Plans, Executions, Defects, and Reports
• Utilized Clear Quest to create reports using Crystal Reports and defects

Confidential

Business Analyst/QA Analyst

Responsibilities:

• Analyzed, devised, and implemented business processes to improve workflow efficiency.
• Developed and implemented key business strategies to maximize revenue
• Performed critical analyses, recommended process improvements, analyzed and quantified impact of business opportunities.
• Developed, maintained, and strengthened external client relations.
• Participated in company strategic planning
• Facilitated budgeting, process implementation, and change management
• Gathered input from sales, operations, and customers to formulate recommendations for process improvements and business practices
• Partnered with external business associates to meet corporate objectives
• Developed and executed Test plans, and Test scripts

Confidential

Quality Assurance Engineer/Tester

Responsibilities:

• Actively participated in specification review meetings
• Setup testing environment for Manual Testing in lab with combination of OS images
• Created OS images and rebuild system from those images
• Performed QA Build check in various OS Images to verify the new build is qualify for testing
• Developed and executed Test plans, Test cases
• Reported defects into the bug tracking system using Remedy User tool
• Developed of SQL queries for database and backend testing
• Performed Unit, Integration, Validation, and System testing
• Participated in weekly bug status meetings to discuss open and closed issues

Confidential

SQA Analyst

Responsibilities

• Participated in spec review meetings.
• Created and execute test plan for the redesigned Health Welfare eligibility calculation engine, payroll outbound and HRIS inbound census file
• Plan design changes to accommodate the new Healthcare pertaining to dependent children coverage under parents.
• Prepared test plans from business and technical specifications.
• Performed regression testing for clients, IVR and Web
• Performed unit testing, functionality testing, system testing and
• Wrote and Execute IVR Interactive Voice Recognition and test cases
• Extensively used SQL to check Sybase database
• Identified test population according to test condition and map them to test and production environments using SSN copy utility

Confidential

Software Tester

Responsibilities:

• Wrote and updated test plans and test cases
• Executed test cases
• Performed system, functionality and UAT testing
• Maintained defects and prepared defect reports
• Worked with end users to identify problems and reported the problems to software development