SUMMARY

• Over 9 years of experience in Business Analysis, Strong Problem - Solving skills, Analytical Thinking and highly effective Client Relation capabilities
• Drive for Continuous Improvement and commitment for achieving results
• Ability to work with Diverse and Multicultural Teams
• Creation of BRDs & FRDs (Business and Function requirement documents) Process flows and User Stories documentation in Healthcare IT, Logistics and Banking & Financial Services (BFS) using business analysis and designing frameworks/tools such as RUP (Rational Unified Process), UML (Unified Mark-up Language), and MS Visio.
• Well versed in Requirement analysis & User Acceptance Testing (UAT) part of the Software Development Lifecycle (SDLC) both waterfall and Agile /Scrum methodology
• Data analysis & data migration (decommissioning of legacy systems)

TECHNICAL SKILLS

Operating Systems: Windows XP/NT/Windows7

Database/ Integration Tools: Oracle 10g/9i/8x, SQL Server 2000, Business Objects/Tableau

Testing Tools: Quick Test Professional 10.0

Defect Reporting & Test Management: Bugzilla, HP Quality Centre 11.5 & JIRA

Scripting/ Languages: VB Script, SQL

Web Languages: HTML, XML and MS FrontPage

Configuration Management Tool: TFS, VSS, Rational Clear Case, SharePoint

Microsoft Office: Excel, Visio, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Business Analysis

Responsibilities:

• Responsible for analysis and documentation of current and future state processes for data governance of enterprise databases, management reports and regulatory reporting for Credit Risk (BCBS 239)
• Conduct analysis for GUIs & Reports in the Legacy system that needed to be decommissioned and communicating the results with the users
• Liaise with Front Office reporting teams and subject matter experts for defining business rules for managing databases (Decommissioning of front office systems and on boarding of data onto a data aggregation platform) related to Credit Risk
• Perform business analysis comprising Requirements management, Functional Analysis, Business Process Improvement and Re-engineering
• Create business process models, Use Case diagrams and activity diagrams using MS Visio, as part of translating business requirement documents into Technical Specifications
• Participate in data profiling to understand the data content and validation to set a baseline for standard information for each data element as part of fixing data quality and integration issues
• Familiar with Banking Products which are subject to Credit Risk such as SBLs, Unsecured, Private Equity, CRA, Pledged Asset Mortgages, Credit Cards, OTC FX FWDs, ETD options, Repo & Reverse Repo
• Perform UAT and prepare UAT cases for the reports & summary reports generated from the new aggregated database

Confidential

Asst Manager Business Process Excellence

Responsibilities:

• Prepare concept notes, project proposals, reports & review of contracts under excellent leadership team from DELL
• Collect requirements for integration of modules such as Patient Billing, Health Insurance, Claims, Finance, Procurement, Inventory, Pharmacy, Electronic Medical Record (EMR), Patient Registration, Appointment Scheduling, Accounts Receivable in different Hospitals
• Working Knowledge of Claims Processing, Insurance Workflow, HIPAA & COBRA
• Create Wire Frames to illustrate the functionalities and Application user interface for Hospital Information system
• Create business procedures for different modules of Hospital Information System (HIS) and picture archiving and communication system (PACS) based on Agile & Non-Agile methodologies
• Elicit requirements from end users and project stakeholders, to tailor the products to their needs, manage change request and conflicts
• Defect/ issues resolutions, during Systems Testing, White/ Black Box Testing, IST (Systems Integration Testing), (Functional/ RT (Regression Testing), and UAT (User Acceptance Testing)) during Release Phase.
• Organize and manage SharePoint site for tracking and documentation purposes

Confidential

System Analyst Delivery Assurance

Responsibilities:

• Manage Process Change Request through Software Engineering Process Group (SEPG) Helpdesk, responsible for making product releases
• Manage configurations for all the individual projects in the project management tool
• Conduct work product audits (Business requirement & Functional Specs) for 30 Middle East region projects
• Identify risk, conduct risk analysis and provide risk mitigation for the IT projects and maintain organizational risk repository
• Automate business risk repository, such that specific risk and associated mitigation plan made available to the project managers on keyword search
• Internal Auditor for ISMS (Information Security)

Confidential

Sr. Associate Business Analysis

Responsibilities:

• Analysed and prepared the users ‘AS-IS’ workflow scenarios and worked with senior analysts in preparing the ‘TO-BE’ business processes.
• Maintained the requirements traceability matrix to manage business requirements and anaged documents such as issue logs
• Review test design specifications, and create test cases for web-based applications
• Test Desktop and Web based Applications and COM/ ActiveX Components with Client-Server Architecture on Windows 98/ NT/ XP