SUMMARY

• Senior Business Analyst/ Scrum Master wif solid expertise in providing business analysis and consulting services to diverse technical environments for fortune 500 companies as well as small to mid - size client organizations.
• Skilled wif handling multiple projects and presenting results of consortium operations; problem-solving; and developing and implementing standardized policies and procedures.
• Extensive experience utilizing structured SDLCs, analysis techniques, utilizing Agile, SCRUM.ITUP and RUP methodologies, creation of Use Cases/ User Stories wif Acceptance Criteria and Flow Diagrams.
• Highly skilled in requirements gathering, research, conducting JAD sessions, Gap analysis, Cost Benefit Analysis, Business Process Modeling, Business Object Modeling, Data Modeling, Data Mapping, facilitating user interface prototype sessions wif system end users, making technical presentations to high level executives, User Acceptance Testing (UAT), Regression/Integration testing and technical writing.
• Attributes include good communication, interpersonal, and leadership skills; resourceful, quick-learning, and detail-oriented.

TECHNICAL SKILLS

• Ms Office (Word
• Excel
• Access
• PowerPoint
• FrontPage
• Power Point
• One Note
• Outlook) Rational Rose
• MS Visio
• MS Project
• IRise
• Confidential QC
• JIRA
• Mantis
• Enterprise Architect
• ClearCase
• RequisitePro
• Confidential ALM
• TFS
• Novel
• Doors
• RequisitePro
• Data Warehouse
• Sterling Ecommerce
• SAP
• UML
• Windows XP-2008
• TFS
• ARD
• Sharepoint
• IRise
• Crystal Report
• and Lotus Note
• JAVA
• J2EE
• PHP
• HTML
• C++
• SQL
• Oracle
• Visual Basic
• Oracle
• Data warehouse
• XML

PROFESSIONAL EXPERIENCE

Business Analyst/ Scrum Master

Confidential, Roswell, Ga

Responsibilities:

• Author functional scope definitions in teh form of requirements, process flows, business rules and user story wify acceptance criteria
• Create Epics and Stories during Agile SDLC engagements in TFS (Team Foundation server)
• Coordinate interactions and wif internal technical resources
• Serve as an advocate for requested business capabilities
• Analyze system processes and data to derive information for business decisions
• Work wif Project Management wif creating deliverables and coordinating implementations
• Assist Development wif system and user experience design to make it more user friendly
• Assist QA creating test plans, testing efforts, and root cause analysis
• Work wif developers to communicate teh businesses needs and develop a product according to their specifications
• Lead UAT for Global Connect wif over 650 test cases for Global Connect application
• Review QA test plans as teh business tester to ensure teh product is functional, meets teh business needs, and provide feedback when necessary
• Participate sprint planning, backlog grooming and retrospectives wif Agile team
• Participate and support initial development pilots during teh initial phases of teh project.
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meeting
• Track and communicate team velocity and sprint/release progress
• Maintain process documentation
• Ensure teh development teams are practicing teh core agile principles of collaboration, prioritization, team accountability, and visibility
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs.
• Provide situational coaching and support team members to optimize their use of Agile.

Lead Business Analyst (Consultant)

Confidential, Alpharetta, GA

Responsibilities:

• Scheduled JAD session wif teh stake holders and developer team to gather business and functional and business requirements for Confidential mobility challenge projects for Android and IOS platforms.
• Created profess flow and write use case wif wireframes for Confidential Asset Management, CI Lookup (Configuration Item), and mobility scanner wif Click View using SalesForce tool.
• Defined scope (in scope and out of scope) during different development phases of teh project wif release date, level of effort, and cost assessment.
• Participated in project scheduling wif deliverables and managed/mentored other BA and QA team.
• Worked as a product owner and created training manual to define teh process on how to setup environment of Android mobile app in user PC.
• Wrote user manual wif screen shots and description for Confidential Asset Management mobile application.
• Performed UAT, integration, and Regression testing on a daily basis and create tickets in Confidential QC for Confidential internal and external users mobile applications; Interact wif developers and testers on a daily basis to discuss issues and define proper solutions.
• Extensively used Lotus Notes on a daily bases to communicate between group members via email and schedule meeting.

Senior Business Analyst (Consultant)

Confidential, Alpharetta, GA

Responsibilities:

• Gatheird requirements of RQS (radiant Quality System) system for Repair order/warranty claim process for supply chain (internal and external order) management for web based Sterling ecommerce project.
• Performed Smoke, UAT, System, Integration, and Regression testing on a daily basis on RQS 23 applications (Unit, Move, Keep, Revise, Orders, Repair, Warranty, Demand Pick, Ship, Revise, Request, Receive, Issue, RMA Flag, Entitlements, Inventory, Labels, Computers, Users, Printers, Items, Locations, Unit Routings, and etc).
• Created training materials/user manual on RQS system wif defined process flow for teh end users. Mapped user roles wif responsibility wif access privilege into RQS system.
• Generated tickets in testing tool “JIRA” and assign those to developer team to fix existing issue.
• Designed wire frames (mock-up screen) to define main functionalities for application and screen flow

Lead Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Scheduled JAR session wif teh Business Owners (SMEs) to gather system, business requirements, and business rules for Pharos Digital Enterprise (Internal Print Reduction) project.
• Designed profess flow for SRS and BRS documentation for teh developer team to understand teh requirements.
• Created online training manual wif screen shots for teh users to get familiar wif teh new application;
• Defined test Cases scenarios (UAT, Integration, CAT, Stress, DEV) in Confidential quality center to perform testing.
• Informed developer team by opening ticket while any issue has been raised during testing. Designed requirement traceability in ReqPro for teh developer and testing team;
• Worked as a product owner and trained teh end user on a daily basis by providing training material on how to use application in an efficient manner.
• Assigned system and business requirements in ReqPro for traceability matrix for teh developer, architecture, and testing team.
• Participated daily status meeting wif teh business owners and PM to discuss project plan and delivery schedule.

Business Analyst/Project Manager

Confidential, Atlanta, GAJ

Responsibilities:

• Worked wif Confidential & Confidential Project Manager Organization (PMO), Marketing, Sales, and Product teams to define business, system/functional Requirements, and product features for Small Business Solutions (SBS) 55 applications which includes CSI, GCP, Bizcomp, Phoenix, Premier (CRM), CARAT, Helios, DSL, EFMS, GIOM, CBUS, IBOL, LS-OMS, IBLM, Xi, CF, Clarify, ABS-DW, BDeBill, SWOT BEAPI, BBGW, BGW, BizComp, DSL order, Uverse, Wireless, SalesForce ecommerce, and etc using ITUP methodology.
• Defined process flow/business process modeling for all Change Request (CR) for teh applications and testing team.
• Created System and Business requirements matrix wif all impacted applications and put those in RequisitePro for traceability.
• Scheduled daily meeting wif IBM team to discuss issues, status, code drop, production dates and test plan.
• Scheduled daily status meeting wif project plan and deliverables as a Confidential & Confidential PMO (Project Management Organization) team member. Worked wif teh Change Request team to create CR for June release.
• Created Test case scenarios and Test Plan for UAT, Unit, Dev to Dev, Integration, End to End, and Regression testing.
• Prepared project plan wif all teh deliverables managed/mentored other BA and QA team.

Lead Business Analyst/Test Lead

Confidential, Woodstock, IL

Responsibilities:

• Facilitated JAD session wif teh SMEs to gather requirements for teh integrated Court System for Confidential .
• Developed use case wif work flow process, requirements, business rules for teh developer to build teh web based Integrated Court Information System (ICIS) wif over 93 Million data to replace Sustain ( Confidential ) Prober (Circuit Clerk) and State Attorney systems during SDLC process.
• Defined test Script/scenarios for UAT, Integration, Regression, Stress and Unit testing and create tickets in teh Trac and Mantis for teh developer to identify teh issues and find necessary solutions.
• Created scope (in scope/out of scope) definition during different development phases of teh project wif release date, level of effort, and cost assessment.
• Performed stress testing and develop training Material for teh end user.
• Created use case wif process flows, defined business, functional/system (networking), non-functional requirements and business rules for McHenry County IVR (interactive voice recognition) system.
• Maintained Data Mapping, Data Modeling for data conversion and testing (legacy system to new web based integrated Court Case Management System).
• Wrote SQL select statement and query to match financial transaction for teh integration testing.
• Analyzed and researched to improve teh business process during teh development life cycle; Defined in scope and analyzed gap during teh phase of teh project.
• Used Lotus Notes on a daily bases to communicate between group members via email and schedule meeting.

Business Analyst

Confidential, Memphis, TN

Responsibilities:

• Scheduled JAD session wif teh Subject Matter Experts (SME) and Development team to define and document system requirements and maintain a requirement repository for Windows Web based e-commerce Inventory procurement/ Supply Chain B2B system (Procurement Management, warehouse inventory setup wif demand and supply min/max and Zone/Bin level, Repair and Exchange management process, Purchase Order Process, Repair Order process, Loans and Rental process, Physical Inventory, Warranty Management, Sales Management and Warehouse Stock Management) using SAP.
• Maintained traceability from business requirement to system requirements.
• Reviewed team members’ requirements-related deliverables including policy and procedures and training material.
• Researched existing product and project documentation (business requirements, design documents, test plans, user documents, etc.) and related/interfacing systems.
• Defined data mapping wif data modeling for airline data warehousing inventory procurement system and Lawson financial.
• Worked as a primary contact person for Vendor Management (VM) and Customer Relationship Management (CRM) and provide all necessary support.
• Reviewed user documentation and provide feedback to make necessary changes; Developed test plan and write test script for UAT, Integration, and stress testing.
• Generated weekly and monthly report using BI tool (D-cube, Crystal Report, SAP) for Purchase Order, Repair Order, Reminder Letter, Request for Quote and others.