SUMMARY:

Senior IT Professional Analyst utilizing over fifteen years of experience within the IT workforce including ten years of manual and automated software/hardware testing experience. Cited for the ability to keep team motivation high. Cited for self - directed efforts, and excellent results by previous managers. Will use technical skills to eliminate costly errors and increase company profits. Major strengths in leadership, troubleshooting, and organization. A dependable, thorough, and persistent individual who communicates effectively.

PROFESSIONAL SKILLS:

Agile, Scrum, SDLC, WS FTP Pro, Waterfall, Windows, JIRA, Rally, ALM 12, SharePoint, SQL Server, WinRunner, TestRail, Clearquest, SLOG, Putty, Softphone, Call Center, StarTeam, Bugzilla, IssueTrak, IBM WebSphere (iseries), Ecommerce, Extra, RDBMS, SQA, Client/Server, TestTrack, Sleuth, Queryman, Cygwin, Toad, Enterprise Manager, VNC, QA Run, PVCS Tracker, CMVC, POS

PROFESSIONAL EXPERIENCE:

Systems/Business Analyst

Confidential, Charlotte, NC

Responsibilities:

• Participating in Application Lifecycle Management Team grooming calls and providing applicable feedback
• Assisting with requirement gathering and build out of stories
• Attending daily standup, Sprint planning, PI and Retrospective meetings
• Reviewing Stories within Rally tool and performing pre line of business UAT test scenarios
• Developing training documentation and demos for end users
• Maintaining communication channels such as Wiki pages, Governance meetings and emails
• Creating/executing UAT test scripts and also assisting with SIT testing
• Logging and managing defects found within Rally tool
• Leading UAT testing and Daily Defect meetings during release

Test Coordinator / Sr. QA Analyst

Confidential, Charlotte, NC

Responsibilities:

• Contracting to Confidential WQA Global Branch Foundation SIT and Global Branch Expansion UAT
• Supporting interface applications for FX, Trade Payments, Money Market, ACH Reporting and other services within Global Branch Foundation/Global Branch Expansion
• Coordinating and supporting testing of Flexcube, GAMS, and GABS applications
• Generating SIT/UAT Dashboard, Test Execution, Defect, Traceability and Daily Burndown reports
• Creating and managing ALM Folder structures within Test Plan and Test Lab modules
• Creating release cycles for all releases in ALM
• Creating and managing documents for test team regarding test case uploading and defect creation for testers onshore and offshore within Sharepoint
• Conducting daily defect calls for defect tracking
• Providing guidance and training to test team and also to less experience team members in creating the most productive plan for test case development
• Reporting to upper management daily regarding test case execution and defect percentages
• Attending Triage Meetings

Sr. Quality Assurance Analyst

Confidential, Charlotte, NC

Responsibilities:

• Developed test scripts and plans for product releases including main releases and patch fixes
• Executed tests scripts in ALM 12 for large complex logistics application
• Executed backend scripts utilizing SQL Server
• Reviewed User Stories and Requirements
• Coordinated onsite and offshore team testing initiatives in a fast paced Agile environment
• Created daily reports from JIRA and ALM
• Conducted daily Scrum meetings
• Mentored and trained new team members
• Completed aggressive timelines with provided quality test efforts

Sr. Quality Assurance Analyst

Confidential, Charlotte, NC

Responsibilities:

• Conducted testing for Confidential systems and processes MVAS/STAC
• Created/Processed text delimited files and verifying output reports after FTP utilizing WS FTP Pro tool
• Verified Salary deferral agreements, contribution limits monitoring, hardship suspension processing and correspondence which MVAS/STAC supports
• Created/Executed UAT, Regression test scripts/peer reviews for Eligibility, Vesting and Compliance Limits Monitoring testing
• Troubleshoot issues in reports related to data and executing SQL queries within SQL Developer 3 tool
• Mapped Requirements to test scripts within test lab module (ALM)
• Lead offshore meetings with resources in India
• Provided Daily Status Reports (DSR)
• Lead defect triage meetings utilizing reports from ALM 11.5

Business Process / QA Analyst

Confidential, Charlotte, NC.

Responsibilities:

• Managed and tested eCommerce applications (Lombardi) designed to review Mortgage Loans in Foreclosure within various portfolios.
• Created test plans and executed test scripts throughout Quality Center to test various rules and requirements
• Executed Test Scripts within Functional, SIT, and UAT environments
• Managed defects by recreating and reporting issues to development while utilizing Quality Center
• Worked with development and testing team to make aggressive milestones
• Provided detailed reporting through Quality Center for daily meetings, status updates, and defect tracking
• Mentored team members throughout SDLC Life Cycle

Senior QA Tester

Confidential, Charlotte, NC

Responsibilities:

• Created and executed positive, negative and regression test scripts for SIT testing
• Maintained and reconditioned data as needed during testing
• Followed testing schedule as directed by the Test Lead by completing tasks within timeline(s)
• Verified all results through application as well as the backend applications
• Assisted other team members organize and update test scripts

QA Engineer

Confidential, Charlotte, NC

Responsibilities:

• Researched software testing tools and evaluated costs before advising client to purchase Test Rail by Gurock Software
• Created and updated test plans and test scripts within Test Rail

Senior Systems QA Analyst

Confidential, Charlotte, NC

Responsibilities:

• Conducted SIT and UAT coordination in an agile environment
• Created and Mapped requirements to created test plans/test cases in Quality Center v9.2
• Validated URL’s and XML utilizing SLOG and Putty (UNIX)
• Participated in various team and project meetings involving tracking of project(s)
• Verified and updated data for SOR (System of Records) on backend using HOGAN