Sr. Business Analyst Resume

SUMMARY

Business Analyst/Data Analyst with over 20 years’ experience in software development, sanctions analytics, financial, healthcarenuclear, automotive, cloud computing, and telecom industries using Agile and Waterfall software development methodologies.

TECHNICAL SKILLS

Business Analysis
Project Management
Agile Scrum Master
SQL Querying
Data Modeling
Data Reporting
Sarbanes - Oxley (SOX)
CRM
Quality Assurance
Disaster Recovery
Requirements Gathering
Technical Writing
Application Training
IT Infrastructure Library (ITIL)
MS Project
Jira (Agile)
Actimize AML
SalesForce (CRM)
MS Visio
Version One (Agile) eMailage
ACT (CRM)
MS SharePoint
TFS (Agile)
Lexis/Nexis Bridger
Adobe Suite
MS Azure
CA Agile Central (Rally)
MS Azure
Kronos
MS Office
Crystal Reports
COBOL
Reynolds & Reynolds
ClearCase
Dealer Solutions
Kronos
Autosys
SAP
UNIX
Document Sciences-Autograph
Balsamiq

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

Worked on the STAO (Straight-Thru-Account-Opening) project from inception to 1st stage release.
Defined scope and objectives, and formulated systems to parallel overall business strategies.
Converted Waterfall requirements and specifications into Agile epics, features, and stories
Reviewed, analyzed, and evaluated business systems and user needs.
Performed data analysis, data mapping and data conversions from the Confidential platform to the TIAA platform
Acted as liaison and advisor to clients, sometimes acting as the primary contact.
Able to work seamlessly within a team as well as manage individual tasks.
Able to react quickly to a fast paced, rapidly changing environment as well as able to work independently using extensive independent judgment.
Worked with Lexis/Nexis, eMailage, and Actimize risk management applications.
Able to determine root cause analysis of existing problems.

Confidential

AML Systems Manager

Responsibilities:

Coordinate, guide, manage and direct all activities relating to the Bank’s FIS-Prime AML System (transaction monitoring system)
Monitor and evaluate the AML System and infrastructure to ensure intended functionality
Develop and revise procedures to improve efficiency and workflow
Establish uniform guidelines, procedures and practices for reconciliation and system testing
Manage vendor relations and enhancements of AML System products and applications
Participate in IT and computer initiative groups representing these applications
Formulate procedures for systematic retention, protection, retrieval, transfer and disposal of records
Maintain an effective change management and change control process relating to the AML system
Administer AML System security
Perform analytics to ensure rules and thresholds are appropriate based on the Bank’s risk profile

Confidential

Systems Architect/PEGA Business Analyst

Responsibilities:

Worked as a business systems analyst on the PEGA Platform 6.3 Business Process Management Tool at BOA. The project that I worked on was comprised of four work streams; when combined, delivered the automation of the funding fulfillment process from receipt within the Business Service Centre to its ultimate fulfillment which included credit risk assessment, document preparation, security registration, processing of applicable fees and advancement of funds.
As a PEGA business analyst, created the BRD by eliciting the information from the business users. Aside from the business requirements, I also created the Current State and the Future State views.
Created SRD documents, produced and maintained business systems rules documents, user interface diagrams, system use cases, data elements tables and messaging catalogues.
Able to determine root cause analysis of existing problems.
Worked with operational partners in defining Features and Stories (business requirements) which provided regulatory sustainability and enhancements to the Enterprise Military Benefits Portal.
Created Features and Stories using CA Agile Central (Rally) and Version One in managing features and stories detailing the Enterprise Military Benefits portal which was developed using PEGA
Also participated in the testing phase by executing text cases and led the UAT testing sessions with the Business team
Drafted and executed the change management plan for the PEGA initiative.
Created infrastructure documentation using Visio, and Word which displayed hardware and software requirements
Worked with Salesforce products (SalesCloud, ServiceCloud) in order to be available for additional projects and requirements

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