SUMMARY:

• 28+ years of total IT experience working as a Senior Project Manager, Project Manager, Scrum Master, Senior Business Analyst, Business Analyst, and Computer Programmer.
• 10+ years of Project Manager experience.
• 10+ years of Agile experience.
• 10+ years of Scrum Master experience.
• Collaborated with leadership to determine the business’ enterprise directions.
• Worked with leadership, department managers, and HR to determine resources needed for the agile teams.
• Conducted interview meetings and the selection process for new resources.
• Used Scrum and Kanban boards to determine team’s progress.
• Created Burn - Up charts to determine project complication progress.
• Coordinated with other Scrum and Kanban teams.
• Confirmed that the product owner created, prioritized and maintained the product backlog.
• Ensured that the Scrum or Kanban teams followed the agile process.
• Created and Facilitated the daily stand-up meetings to determine:
• What did you do yesterday; What are you doing today; Are there any impediments?
• Removed any Scrum and Kanban team’s impediments.
• Created and Facilitated the estimating meeting for user stories by using planning poker.
• Planning poker was determined by points (1, 2, 3, 5, 8, 13, 21, etc.) or by hours.
• Created and Facilitated the Sprint Planning Part 1 meeting for requirement details.
• Verified that all requirement questions were answered.
• Verified that all acceptance criteria questions were answered.
• Verified which user stories were ready for Sprint Planning Part 2.
• Created and Facilitated the Sprint Planning Part 2 meeting for design details.
• Verified teams created the tasks for each user story.
• Verified teams estimated the hours for each task.
• Verified QA testing tasks with the teams.
• Verified release planning tasks with the teams.
• Determined with the agile teams which user stories would go into the next sprint.
• Based on the product owner’s priority.
• Created and Facilitated the Sprint Review to demo and receive feedback.
• Created and Facilitated the Sprint Retrospect to determine:
• What is working; What is not working; What needs to be improved?
• Updated the Scrum team’s sprint burndown chart.
• Measured the team’s velocity after each sprint.
• Monitored the project progress and reported back to leadership.
• Monitored other agile teams within the company to determine any impact.
• Coached and mentored others on how to adopt and improve the agile methodology.
• Excellent oral and written communication skills with the ability to promote ideas and concepts.
• Able to utilize effective soft-skills to build and maintain relationships within all levels of an organization.
• Solid analytic, problem-solving, interviewing, and fact-finding skills.

TECHNICAL SKILLS:

Roles & Responsibilities: Senior Project Manager, Project Manager, Scrum Master, Agile Coach, Senior Business Analyst, Business Analyst, Software Engineer

System Methodologies: SAFe (Scaled Agile Framework) Agile/Scrum, Agile/Kanban, Waterfall, JAD, RAD, SDLC

Tools: & Technologies: Microsoft (Office, Project, Visio, SharePoint, Visual Studio, TFS), JIRA, JIRA Portfolio, Jira Stride, Trello, C, SQL

PROFESSIONAL EXPERIENCE:

Senior Project Manager / Scrum Master

Confidential, Roseville, MN

Responsibilities:

• Senior Project Manager and Scrum Master for 3 Scrum teams and 1 Kanban team.
• Confidential Firmware Scrum Team. This Scrum team was responsible for making enhancements, customs, and minor support fixes to existing Confidential firmware.
• This included OPUS, AMG, Overture, Bulk Validator, Parking Gates, Handhelds, Sign equipment, iCore board, and IO100 board.
• Confidential Software Scrum Team. This Scrum team was responsible for making enhancements, customs, and minor support fixes to existing Confidential Software.
• This included iParc Professional Build 19, Accounts Receivable, Card Access, Account Monitor, OPUS Charge, OPUS Client, Report Generator, Revenue Management, Notification Services. eParc Suite, Event Parking, Frequent Parker Program, Hotel, iParc Pay, License Plate Inventory, MiParc, Rate Tool. Sign Control, and Valet Parking.
• Confidential Software Scrum Team (Offshore). This offshore Scrum team was responsible for making enhancements, customs, and minor support fixes to existing Confidential Software with the same list of software as listed in 3 above. The team was located offshore in New Delhi India.
• Confidential Support Kanban Team. This Kanban team was responsible for making high priority support fixes for our customers, branches, and sales reps within the United States and Canada. The team had two product owners, one for firmware and one for software.
• We would facilitate daily Support Team Triage meetings.
• Determine if the support item was a support issue, story, or needed to be closed.
• Decided if the support issues would reside in the Firmware or Software teams or should stay within the Support team.
• Decided which Product Owner’s backlog the support item would reside.
• Had the Product Owners decide the priority for each support item.

Senior Project Manager / Scrum Master

Confidential, Eden Prairie, MN

Responsibilities:

• Navisphere Carrier Website Scrum Team. This Scrum team completely redesigned the entire CH Robinson Trucks website, making it faster and more user friendly than before.
• It’s now called Navisphere Carrier and it allows the carriers to find loads for their drivers. The feedback from the carriers has been positive with most stating that they can now find more better paying loads for their drivers with the new improved website.Manage Contacts Scrum Team
• This Scrum team created the ability for carriers on the Navisphere Carrier website (along with the Android and Apple mobile apps) to manage their own contacts and drivers. The carriers can now create, update, read, or delete their contacts.
• Preferred Carrier Access Scrum Team: This Scrum team created a loyalty program for preferred carriers based on business requirements so that the carriers could be divided into Key, Core, and Base carriers. With key carriers getting the best deals. This has allowed the company to increase its sales and maintain their carrier retention.

Project Manager / Scrum Master

Confidential, Hopkins, MN

Responsibilities:

• Meal Load-Out Replacement Scrum Team: Cargill’s 16 Soybean crush plants were using an antiquated (with no support) proprietary system called Meal Load-Out (MLO).
• MLO is used for plant inventory, accounting, merchandising, logistics, and plant level control interface.
• The team needed to gather current state, future state, and business requirement, and business rules so that the Enterprise Architect and IT team could create solutions.Cargill Canada Ag Horizon Scrum Team
• This Scrum team was responsible to update and enhance the current Canada Ag Horizon web portal for Cargill’s Canada Ag Horizon customers.
• The team improve the user experience on the website and made it faster with more functionality.
• Cargill Bid Sheet Kanban Team: This team was responsible for Bid Sheet which is a proprietary software that displays futures (corn, soybean, wheat, etc.) quotes for Cargill’s merchants and plants.
• The Bid Sheet needed to be updated and enhanced. The bid quotes displayed on the bid sheet needed to be changed from delay bids (10 minutes) to real-time bids.

Project Manager / Scrum Master

Confidential, Minneapolis, MN

Responsibilities:

• Through its subsidiary Confidential Asset Management (USBAM), oversees the entire securities lending process. The objective of this project was
• Implement Global Securities Lending functionality for USBAM within the StoneWain Securities Lending Platform.

Senior Business Analyst on Agile Team

Confidential, Bloomington, MN

Responsibilities:

• Worked on three agile teams as the senior business analyst for the product owner with sprints 4 to 6 weeks in duration.
• Backlogged and prioritized (with the Product Owner) all development request.
• GRiDS Scrum Team: Created user stories and acceptance criteria to update and enhance GRiDS (Global Risk Distribution System). GRiDS is an end to end reinsurance delivery platform that is used to acquire business, keep business, lower cost, and provide internal controls.
• GRIDS CMS Scrum Team: Created user stories and acceptance criteria to update and enhance GRiDS CMS (Contact Management System). GRiDS CMS Is a complete contact management system for Aon internal employees and external customers.
• GRiDS ABConnect Scrum Team: Created user stories and acceptance criteria to update and enhance GRiDS ABConnect
• GRiDS ABConnect Is an external web portal for customers. This web portal allows external users to view their reinsurance documentation, contact information, and reinsurance contract information.

Senior Business Analyst

Confidential, Eden Prairie, MN

Responsibilities:

• Created requirements to update and enhance ADSS (Agent Data Single Source). ADSS project allowed the Agent on Boarding team, Commissions team, Sales Reporting team
• Lead Management team the ability to create “agent data” in a single source of record.Created requirements to update and enhance ACDC
• (Agent & Commission Data Consolidation). ACDC project created the necessary processes to allow downstream systems to utilize that data for various business needs.
• Created requirements to create a new system called MEA (Master Electronic Application). Confidential needed to create an enterprise solution to accept Medicare electronic applications for enrollment.

Project Manager / Scrum Master

Confidential, Cleveland, OH

Responsibilities:

• Advantage Order Entry System Scrum Team: This Scrum team created a new commodity brokerage order entry system that allowed the brokers to execute any commodity orders online in real time.
• Including buy and sell, or call and put orders. It also included a back-end system to settle the orders.Web Site Creation Scrum Team
• This Scrum team created a website presence for the business allowing the clients to view their account information along with company and broker information.
• Account Retention Scrum Team: This Scrum team created a loyalty program to help increase client sales and retention. The loyalty program consisted of discount commissions, free broker services, and free financial analysis.

Project Manager / Business Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Project Manager for the Target Common Settlement project with 13 direct reports that consisted of Developers, QA, and BA resources.Common Settlement
• This was a two and half year project that was implemented in three phases. This project was coordinated across multi teams, multi departments and included
• Common Settlement allows Confidential to accept major credit cards and company credit cards at all their department and online stores.