SUMMARY

• 9 years of experience as a Business Analyst.
• Experienced in eliciting and converting requirements to a Product.
• Proficient with all phases of Software Development Life Cycle (SDLC) with comprehensive knowledge of requirements analysis, business process analysis and use case modeling.
• Proficient in preparing Business Requirement Document (BRD), Functional Requirement Document (FRD), Refined Process Flows, and Use Cases.
• Proficient in change management, impact analysis, feasibility analysis and risk analysis.
• Skilled at creating technical design, Use case diagrams, Activity diagrams, Dataflow diagrams, Business Process flow diagrams, Flowcharts and Sequence diagrams.
• Skilled at technical writing to create system, technical and user documentation, and training materials. Experienced in liaising with product management to drive the MVP, feature increments and feature engineering.
• Experienced in both Agile and Waterfall Software development methodologies.
• Experienced in driving alignment and collaboration between cross - functional teams and stakeholders in user story execution and delivery.
• Comprehensive knowledge of requirements analysis, business process analysis and use case modeling.
• Experienced in facilitating Joint Application Development (JAD) sessions with end-users, SMEs, and Dev team.
• Experienced in coordinating across teams to build solutions that meet the desired scope and delivery timeline.

TECHNICAL SKILLS

Methodologies: Agile (Scrum), JAD, Waterfall, spiral.

Databases: Oracle, DB2, MS Access, MySQL

Design Tools: Requisite Pro, MS Visio, MS Project, MS Office, MS SharePoint, MS Outlook, Smart Draw, Gliffy.

Languages: SQL, HTML, XML, JSON, UML

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Business Analyst

Responsibilities:

• Interact with product mgmt. and other stakeholders to drive detailed requirements.
• Create Business process flows, work flow diagrams and the detailed documents. (BRD, FRD, Vision and Scope document).
• Plan out the implementation roadmap with the product management and Dev teams.
• Design Use case diagrams, Activity diagrams, Flowcharts and Sequence diagrams.
• Work with the Dev team to identify NFRs.
• Support Consumer Card projects, applications and their consumers.
• Validate new requirements against existing features and data.
• Use SQL to analyze different functionalities in Mainframes or distributed system.
• Use Visio to develop mockup screens for this new application.
• Track and manage the change requests on ALM.
• Support QA team in writing test cases and scenarios based on acceptance criteria.

Environment: Oracle, Clear Case, Remedy, MS Office Suite.

Confidential, Washington DC

Agile Business Analyst

Responsibilities:

• Interface between the development team and the project leadership.
• Capture requirements from multiple projects that access the repository.
• Consolidate the requirements from multiple projects and convert them into requirements for a single application.
• Create epics, user stories and manage the backlog.
• Act as the product owner for the Dev team.
• Run sprint-grooming meetings.
• SME for the application.
• Attend product review meetings
• Manage related stories from different tenants through epics.
• Capture requirements for user stories and articulate the UAT criteria.
• Participate in UAT and follow-up with testing and development teams.
• Actively track bug resolutions.
• Conduct review sessions with Management Review Board (MRB) to analyze product changes.
• Drive the UI team to ensure a consistent look and feel over the entire application platform.

Environment: Version One, Oracle, Clear Case, Remedy, Scrum, MS Office Suite.

Confidential, Minneapolis, MN

Business Analyst - Product Owner

Responsibilities:

• Work on Business Analysis scrum team and then on the Development scrum team as a product owner.
• Perform extensive requirement analysis including Data analysis and Gap analysis, as part of the business analysis team.
• Create Root causes analysis, Cost Benefit analysis & project charter.
• Create Business Case documents, Activity diagrams, Sequence diagrams, and Entity-Relationship diagrams.
• Create Business process flows, work flow diagrams and the detailed documents. (BRD, FRD, Vision and Scope document).
• Perform Strategic analysis including Gap analysis, SWOT, Impact & Risk analysis.
• Effective simulation of the entire project from Business View.
• Identify and prioritized features (KBRs) that need to be developed after interacting with the stakeholders.
• Convert the Business requirements gathered by the Business analysis team into Epics and User stories.
• Work with the business analysis team and the developers to document all user stories before grooming.
• Manage the sprint grooming.
• Work with the lead business analysts to execute the Sprint planning meeting.
• Attend the Business analysis team meetings to decide on the priority of the deliverables and to decide on the execution model of the MVP.
• Work with Business Analysis team to perform UAT.

Environment: MS Office Suite, MySQL, Microsoft Visio, Microsoft Project, Share point.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Work with other analysts to gathered business requirements through interviews with account managers.
• Survey account managers to gather requirements.
• Reverse Engineer by observing the functionalities, advantages and shortcomings of the existing Broker Portal system UI (User Interface).
• Perform Gap analysis and streamlined the open pages Operational Risk Management (ORM) to measure Payback loss indicators.
• Work with financial services as part of support for the application.
• Validate business rules and all artifacts with users, approval and sign off.
• Conduct JAD sessions with management, SMEs (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Collaborate with the Business users, the development and QA team using MS Share point.
• Create system, technical and user documentation, and training materials.
• Design Use case diagrams, Activity diagrams, Flowcharts and Sequence diagrams.

Environment: Windows 2000 server, MS Office, UML, SQL, Win runner, SWOT analysis

Confidential

Business Analyst

Responsibilities:

• Assist Project Management to organize, compile and report project documents and duties.
• Attend weekly meetings and prepare Metric Reports, such as performances of individuals firms.
• Conduct meetings with various business departments and development team to ensure quality of application.
• Record and analyze the metric results, such as overall bug performance.
• Write the Data Dictionary for different processes and their file layouts.
• Write high-level use case text and generated UML use case diagrams using Microsoft Visio.
• Design prototypes for development and maintenance processes to explore the feasibility of ideas.
• Participate in JAD workshops, refined prototypes and use cases.
• Write vision and requirements management plan document.
• Assist in system testing and user acceptance testing (UAT).

Environment: Windows 95/Win NT4.0, MS Office Suite, Visual Basic 6.0, DHTML, HTML, Oracle 8.0

Confidential

Business Analyst

Responsibilities:

• Define projects and performed task scheduling, work breakdown structures.
• Work closely with Business to validate and verify requirements.
• Perform GAP analysis between current system and the proposed system, taking the cost benefit factor into consideration.
• Develop, document, and implement automated processes using CRM (Customer Relationship Management) tool Sales place with emphasis on lead generation.
• Develop Test Plans for UAT phase and reviewed step-by-step Test Scripts for various Salesplace modules.
• Assist project teams in preparing functional requirement documents (FRD), business requirement documents (BRD) and user interface design documents (UID).
• Conduct JAD sessions with all the stakeholders.