Sr. Business Analyst Resume Boston, MA - Hire IT People

SUMMARY

A skilled Business Analyst Consultant with extensive experience successfully eliciting requirements and managing QA/UAT tracks to meet deliverables on time on budget. Deep experience ramping up quickly, working independently, and collaboratively with business and IT partners.
Effectively participates and collaborates with project teams to identify and understand project scope, cost estimates, benefits, risks, communication plans, resource allocation, and timelines to determine project start - ups.
Coaches, develops, and guides junior business analysts through a tactical approach towards meeting goals and objectives on time within budget.
Skilled in communicating at all levels within the organization, cross functionally, and with all stakeholders to show progress and maintain expectations.
Excels at improving efficiencies surrounding turnaround times in onboarding resources, managing assignments, and operational service agreements.
Thinks strategically, leads by example, and leverages strengths of team members to effectively deliver on goals and objectives.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Sr. Business Analyst

Responsibilities:

Elicit requirements in support of a new integrated employee portal.
Manage backlog through collaboration with business and IT teams.
Collaborate with integration workstreams across sales and service operations to write functional requirements.

Confidential, Framingham, MA

Business Analyst Lead / Manager

Responsibilities:

Managed responsive site redesigns end-to-end including QA/UAT testing of all desktop browsers, tablets, and mobile devices.
Collaborated directly with business groups from internal operations, marketing and design vendors to deliver website refreshes and redesigns in a fast-paced environment.
Increased business partnership trust and developed team goals and objectives through anonymous user surveys. Developed critical success factors, measured responses and realized process improvements and strategic opportunities.
Produce departmental operational training guides to decrease new hire ramp up times. Leveraged SharePoint teamsite capabilities to house documentation libraries.

Project Leader / Project Manager

Confidential

Responsibilities:

Cleared backlogs and increased on time project deliverables through peak seasons by performing business analyst functions to meet business goals and objectives.
Streamlined testing approach and shortened test cycles through creation of templates.
Commended by senior management for continued process improvements allowing team to deliver more projects on time while maintaining headcount.

Senior Business Analyst

Confidential

Responsibilities:

Reduced vendor calls to customer service through delivery of redesigned B2B global logistics website.
Increased testing efficiencies through simplified testing methodology resulting in on time project deliveries.
Sped up project budget approval process through streamlined estimates and timelines documentation.

Confidential

Sr. Business Analyst

Responsibilities:

Met state healthcare reform deadlines through delivery of new health benefits pricing website.
Improved project artifact structure by organizing documentation into repository structures increasing management transparency for approval and audit purposes.
Facilitated daily review meetings to improve communications and streamlined defect resolution, resulting in cleaner deployments.