SUMMARY

• 7 years of experience Agile/SCRUM methodology where leading cross - functional agile teams in developing and successfully delivering web and mobile applications for various clients in health care, publishing and retail industries. 3 years of product/technical product management experience and 5 years of experience as a technical business analyst overseeing products from ideation to completion.
• Collaborate with director of products in creating product roadmaps, discuss high-level product vision and translate them into actionable user stories that drive development of products.
• Document precise user stories, use cases, flow diagrams and functional specifications for responsive websites and mobile apps that helped development teams to work on an iterative basis to finish deadlines.
• Extensive experience in User Experience and extensive knowledge in rapid prototyping. Responsible for ideation and creation of interactive prototype for a content management system using Axure and delivering to stakeholders to see the product in real-time action.
• Successfully delivered an editorial content management system that helped editors to achieve their goals by publishing educational materials that was read by parents, teachers and students.
• As a liaison between cross functional team, own and manage product backlog, conduct sprint planning meetings and ensure requirements are understood by development and QA teams and product features meet business goals throughout product lifecycle.
• Evaluate existing products and market trends by working with analytics team and perform market analysis across competitor websites and provide innovative ideas.

TECHNICAL SKILLS

Job Roles: Product Management, Business Analysis, Web Designer, Software Engineer

Tools: JIRA, Confluence, Rally, BaseCamp, MS Office, Omnigraffle, Axure, Photoshop, Drupal, WordPress, Adobe CQ5, Responsive Design, SQL Server, WebSphere Commerce, Demandware

Methodologies: Agile, SCRUM, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, New York, NY eCommerce Business Analyst

Responsibilities:

• Lead and drive meetings with client (Coach/Kate-Spade) merchandising team, product team and development teams to discuss product vision, product features and technical feasibility in re-platforming the Coach outlet website to Demandware in an Agile environment.
• Create product requirement documentation, and flow diagrams to review in an iterative basis and conduct further discussions based on feedback.
• Write user stories using JIRA and partner with development and QA teams to ensure requirements are understood.

Confidential, Hoboken, NJ

Product Manager /eCommerce Business Analyst

Responsibilities:

• As the owner of the product drive meetings with stakeholders to discuss new product features, goals and product vision and write product requirements documentation in an Agile/SCRUM framework.
• Support business teams and project manager in end-to-end development process, and planning in delivering the responsive website.
• Work with User Experience lead in creating an elegant website focusing on responsive design
• Write user stories using JIRA, own and manage product backlog and conduct story planning with development teams and ensure requirements are understood and business goals are met throughout product lifecycle
• Collaborate with analytics team to discuss current website trends to improve the design and development of the new website.

Confidential, New York, NY

U/X Business Analyst

Responsibilities:

• Lead and conduct meetings with health care product owners, technology and UX leads to discuss product scope and MVP features for a new digital coach personal app geared toward a single customer need.
• Lead agile delivery teams, write user stories, groom product backlog and perform agile ceremonies such as sprint planning, sprint retrospective meetings.
• Ideate and create interactive prototypes using Axure for a content management system and deliver to healthcare editors to see it in real-time action.
• Manage and resolve complex system related projects to ensure that business users’ needs are met.
• Write SQL queries to analyze database and provide feedback to technology team.

Confidential, Reston, VA

Senior Product Business Analyst

Responsibilities:

• As the lead product business analyst manage an external front end development team and successfully launched a chat application from inception to completion within allocated time of 3 months.
• Facilitate meetings with product, technology, and marketing teams to discuss and recommend new and innovative features by researching competitor products that are marketable for various customers.
• Elicit, elaborate, and curate user stories using JIRA, and facilitate backlog grooming and conduct sprint planning and sprint retrospective meetings with development teams.
• Create System flow charts using Visio, create wire-frames, and prototypes using Axure
• Develop test cases and perform testing in Android and desktop devices.
• Rigorously manage scope to ensure commitments are achieved within agreed upon time.

Confidential, New York, NY

Senior Technical Business Analyst

Responsibilities:

• Write user stories for Drupal CMS platform to integrate various content into one CMS.
• Research and provide feedback for integration of Amazon S3 with Drupal.

Confidential

Technical Product Manager

Responsibilities:

• Collaborate with director products in creating product roadmap, discuss high-level product vision, product scope and timeline for a personalized course builder for instructors.
• As the product owner of an internal content management system for financial team, oversaw the product development throughout the product cycle and successfully delivered product
• Create precise user stories, flow diagrams and manage product backlog using JIRA and conduct agile ceremonies with development and QA teams.
• As a liaison between development, QA and external teams rigorously manage product scope to ensure commitments are achieved within agreed upon time, cost and quality measures.
• Review and approve test cases. Assist in UAT signoff.

Confidential, New York, NY

Senior Functional Analyst

Responsibilities:

• Create user stories, use cases and test scenarios using JIRA for implementation of web and mobile applications for various end clients
• As a liaison between client, developers, designers and QA, facilitate conversations; discuss technology need vs. design, to ensure requirements meet developers’ need and business goals are met.
• Work with U/X and U/I team in creation of responsive designs for web and mobile applications.