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Senior Business Analyst Resume

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Atlanta, GA

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TECHNICAL SKILLS

Programming/Query Languages: SQL, VBA, Visual Studio, JavaScript, XML Schemas

Microsoft Software: Microsoft Excel, Microsoft SharePoint, Microsoft Word, Microsoft Project, Microsoft Access, Office 365, Visio

Graphic Design Software: Adobe Photoshop (Creative Suite), Adobe Illustrator, Adobe InDesign

Education Software: Synergy, PowerSchool, Infinite Campus

Reporting Software: SQL Server Reporting Services (SSRS) and Crystal reports

Prototype Software: JustinMind and Axure

Business Analysis Skills: GAP analysis, Business Requirements Documents (BRD), business rule development, website wireframes, process flowcharts, workflows and user stories, training workshops and webinars.

Project Management Skills: Agile, and Waterfall

Analysis Skills: Data integrity audits, GAP Analysis, and QA

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Senior Business Analyst

Responsibilities:

  • Prepare and evaluate project timelines during the Project Management Cycle (PMC).
  • Prepare project budget estimates and define Statement of work (SOW) for project team.
  • Manage several projects that work with developers on software enhancement integrations.
  • Conduct project post-mortems to evaluate overall effectiveness.
  • Manage projects to test new or modified software
  • Hold stakeholder meetings to gather project requirements and define scope.
  • Organize and facilitate workshop sessions with stakeholders and end-users.
  • Analyze business information and task flows to determine the best solution to meet the clients' needs.
  • Create process flowcharts and use cases.
  • Manage projects to test new or modified software
  • Evaluate current system to determine operational effectiveness, and efficiency. Recommend corrections of deficiencies as required.
  • Write and maintain technical documentation throughout all phases of the software development life cycle.
  • Write specification and enhancement documents for system updates.
  • Manage change requests.
  • Maintain implemented software applications.
  • Maintain existing software modules within the Juvenile Tracking System for the state of Georgia.
  • Create UX design documents to aid in the software development process.
  • Test and validate software changes.
  • Work with developer on change requests in determining solutions found during the QA process.
  • Manage UAT process. Prepare user acceptance criteria for software changes.
  • Train users on software changes.
  • Create training documents clearly conveying technical information to non-technical audiences.

Confidential - Phoenix, AZ

Business System/Applications Analyst

Responsibilities:

  • Managed a student course connection project that allowed $1.5 million extra in funding to be received based on data collected.
  • Managed project to evaluate third party products to determine if it would meet the clients' needs, and if it was compatible with the current application. Worked with developers and vendors on integration of third party products.
  • Maintained and updated Student Information System (Synergy) Database
  • Managed a project that worked with developers on software enhancement integrations.
  • Provided required correspondence, memorandums and documentation related to managed applications.
  • Wrote business rules, updated existing documentation.
  • Wrote and maintained technical documentation throughout all phases of the software development life cycle.
  • Analyzed business information and task flows to determine the best solution for stakeholders.
  • Created process flows and wireframes
  • Managed a yearly software version upgrade project to test the quality of the updated version for implementation and to schedule project timelines.
  • Managed monthly software deployments of maintenance releases while working with the networking and development teams on QA process.
  • Utilized SQL to query databases to analyze data.
  • Created SSRS reports for customization of data for the business needs.
  • Prepared clear, concise informative reports used to evaluate data-based decisions.
  • Wrote business rules, updated existing documentation.
  • Created effective oral and visual presentations clearly conveying technical information to non-technical audiences.
  • Created training documents and trained users on software changes.

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