SUMMARY

• Over 9+ years of experience in the field of business analysis, project management, business process design, streamlining, object oriented analysis, system analysis and design, quality assurance and software verification and validation wif concentration on diverse industry domains such as Pharmaceuticals, Healthcare, Lifesciences, Clinical Research & BFSI.
• Proficient in interacting wif business users to identify information needs and initiating process changes, creating Business Requirement Documents (BRD), Functional Requirement Specification (FRS), authoring Narrative Use Cases, Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio and Rational Rose using UML methodology.
• Expertise in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), User Requirements Specification (URS), System Requirements Specifications (SRS), System Design Specifications (SDS), organizing one on one discussions, workshops, and requirement elicitation sessions.
• Expertise in defining scope of projects after gathering Business Requirements including documentation of constraints, assumptions, business impacts, project risks & scope exclusions.
• Developing the guidelines and artifacts of the Rational Unified Process (RUP) to strategize its implementation effort in different iterations and phases of the Project Life Cycle.
• Excellent in performing Gap Analysis, Risk Analysis and Feasibility Analysis to check the compatibility of the existing system infrastructure wif the new business requirements.
• Extensive experience in conducting JRP/JAD sessions wif committee of SME’s, Business User Groups, Senior Management and IT groups to converge early towards a goal acceptable to customer and feasible for the designer to complete. Extensively used Clear Quest for bug tracking and Clear Case for Requirements trace - ability and document version control.
• Extensive experience in various testing strategies like Unit / System / Integration / Load / Stress / Volume / End-to-End / User Acceptance Testing (UAT) and Manual testing (GUI Testing, Field Validation Testing, and Functionality Testing) of UI and Web Applications.
• Excellent documentation and Communication skills. Solid business and presentation skills and can perform well both as an independent worker and as a team.

TECHNICAL SKILLS

Business Tools: Rational Suite, MS Visio, Crystal Report, MS Project

Operating Systems: Windows XP/2000/NT/98/95, UNIX, Linux, DOS

Languages & Tools: C, C++, Java, J2EE, Java Script, VB Script, VB.NET, ASP.NET, HTML, XML, SQLPL/SQL, C#

Data Bases: MS-SQL Server, MS Access, Oracle 10g, 9i, 8i, DB2

Testing Tools: Win runner, Quick Test Pro, Test Director, Issue Tracker

Modeling Packages: MS office Suite, Adobe Acrobat, Adobe Photo Shop, Dream Weaver

Business Skills: Business Requirement Definition, Business Process Analysis & Design, Use Case, Modeling & Analysis, GAP Analysis, RUP, PEGA BPM Suite

PROFESSIONAL EXPERIENCE

Confidential, Groton, CT

Sr. Business Analyst

Responsibilities:

• Working as a Sr. Business Analyst wif the company and acting as the liaison between the business users and the IT staff developing functional and system requirements.
• Assisting in developing business processes to collect data attributes required by partnership.
• Participating in design session involving multiple CROs and Sponsor to implement the Clinical Aggregation Layer (CAL) of a high-profile, large-scale clinical private cloud of clinical and operational data.
• Assisting in delivering multiple interim data transfers solution until the CAL is ready to accept real time feed from CROs.
• Working closely wif the QA department to develop test scenarios and test scripts.
• Preparing business requirements documents (BRDs), system requirements specifications (SRS), system design specification (SDS), functional specifications, and defining project plans.
• Performing Gap analysis, SWOT analysis, and Risk analysis.
• Responsible for Joint Application Development facilitation and gathering, synthesizing, and prioritizing requirements using interviews, document analysis, requirement workshops, site visits, and surveys.
• Responsible for translating BRD into functional specifications and test plans. Closely coordinating wif both business users and developers for arriving at a mutually acceptable solution.
• Developing and maintaining all operations and technical flows using MS Visio and MS Power Point.

Environment: Windows XP, UNIX, Rational Suite, MS Visio, MS Office suite, MS Project, JAVA/J2EE, VB .NET, ASP.NET, Oracle, XML, SQL, QTP, Adobe Acrobat

Confidential

Sr. Project Manager - IT Services

Responsibilities:

• Planned, directed and coordinated activities of designated projects.
• Managed projects wif an emphasis on criticality, business impact and cost-benefit analysis.
• Reviewed project reports and schedule status at each phase in the project life cycle.
• Expanded the PMO team from 3 to 20 people in six months through superior relationship management in a dynamic environment.
• Increased productivity by 15% while managing a 30 people development and maintenance program using multiple technologies.
• Delivered large scale .NET based application for on-line reporting system for Medical Representatives while managing internal IT team, vendors, business analysts and architects through product selection, feasibility study and implementation.
• Led a 25 member team on a J2EE based project to automate the procurement process.
• Developed business process maps, evaluated technologies and made recommendations causing reduction in cycle times by 60%.
• Streamlined recruitment and training of new joiners to the account and maintained low attrition rate through retention initiatives.
• Assisted the various Project owners in putting together the presentation for the Senior Management Passport meetings by working wif the stakeholders, third party vendors and project team members.
• Synthesized initial requirement data from the current state analysis to produce Interface and Business Process Requirements, documented the same in Business Requirement Document (BRD) by conducting GAP Analysis, creating Business User and Functional Requirement Specifications (FRS) and Project Schedules.
• Conducted JRP/JAD sessions wif management, SME’s (Subject Matter Expertise of different Business Units), IT group, vendors, users and other stakeholders for open and pending issues to develop specifications.
• Coordinated and managed the upgrade of the development, test and training environments to Oracle 11g and then the refresh of these environments wif the Production data by efficiently communicating to the stakeholders the various concurrent project timelines and mitigating the risks involved.
• Responsible for the coordination, planning & developing of all project deliverables, standard policies and procedures for process improvement, training materials for new technology, user documentations and product releases.
• Planned and defined system requirements to Use Case Scenarios and wrote Use Case Narratives using the UML methodologies to create Use Case diagrams, Flow diagrams, Activity diagrams, Swim lane diagrams using MS Visio.
• Developed detailed documentation for training and testing including Quick User Guides, System Guides and Online halp for various ESS applications.
• Performed Regression Testing, Stress testing, Web Testing, GUI testing along wif testers, and documented and coordinated the defects and test results into HP Quality Centre.
• Conducted User Acceptance Testing (UAT) wif the business users and managed Service request (SR), Problem Requests (PR) and change requests (CR), Wrote Test Cases and developed strategies wif Quality Assurance group to implement them.
• Followed UML based methods using Rational Rose to develop use cases and activity diagrams; halped the software development team in creating sequence diagrams and collaboration diagrams.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements. Ensured cGMP and compliance requirements (Title 21 CFR Part 11) were met.

Environment: Windows XP, UNIX, Rational Suite, MS Visio, MS Office suite, MS Project, JAVA/J2EE, VB .NET, ASP.NET, Oracle, XML, SQL, Win Runner, Adobe Acrobat, Business Objects, HP Quality Center

Confidential

Product Manager

Responsibilities:

• Managed the complete Product Management/Brand Management portfolio of Confidential India’s Incretin based therapies product in India.
• Designed communications for visual aid, scientific print inputs, direct mailers, media campaigns etc.
• Monitored activity implementation and internal sales performance.
• Managed activities of national and international conferences participated or organized by Confidential India
• Planning, budgeting and setting monthly and quarterly targets for the products/brands.
• Conducted monthly product review meetings wif top management in order to ensure achievement of annual sales budget and proper implementation of marketing plan.

Confidential, Dearborn, MI

Sr. Business Analyst

Responsibilities:

• Worked as a Sr. Business Analyst/Consultant wif Confidential based Information Technology Center.
• Part of the BPM practice at the Ford Information Technology Center that is implementing cutting edge BPM solutions using Pega BPM platform.
• Project involved migrating legacy mainframe systems into Pega frameworks using Pega BPM development tools.
• Project involved active coordination wif both onsite and offshore teams involved in different phases of the SDLC.
• Lead in gathering, analyzing and documenting Business Requirements between the customers and the Information Systems Department.
• Partnered wif Ford’s business team (Inventory Management, Warranty Management) to understand the business processes, workflow and performed Business Process Re-engineering.
• Conducted Gap Analysis to derive requirements for existing system enhancements to ensure a timely and effective implementation.
• Planned and defined system requirements to Use Case Narratives, Use Case Scenarios, and Use Case Diagrams using the UML modeling methodologies.
• Assisted the PM in managing documentation deliverables such as Business Rules Document, Workflow Diagrams, Use Cases Document, Test Scenarios and Test Cases.
• Documented, edited, proofread various reports required during the software development and prepared the presentations during the various design reviews wif Ford’s business team.
• Co-authored Change Management Control plan and the Quality control plan for QA team.
• Conducted JRP/JAD sessions wif End User Community addressing software & business needs, business requirements has been met wif the application, and resolve open issues and change requests.
• Designed the presentation and user interface screens of the application for the better understanding of look-n-feel requirements of the application for the customers and developers. Used the complex SQL Queries to pull out data from the databases for the data validation and routine report generation.
• Developed measures, recommendations, estimates to improve the current application performance wif the aid of small change requests for Change Management.
• Conducted User Acceptance Testing (UAT) and collaborated wif the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and/or product noledge.
• Developed and executed Test cases and test scripts as per Functional Specifications of the application. Documented test/cases, test results, test procedure and reported to client using the Issue Tracker.
• Lead Bug-Review meetings wif software developers, QA engineers, managers, and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.

Environment: Windows XP, MS Visio, MS Office suite, VB .NET, C#, XML, SQL, Adobe Acrobat, Issue Tracker, Test Director, PEGA BPM Suite

Confidential, Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Worked as a Sr. Business Analyst/Consultant for the company’s flagship IT project for developing an in-house web based application that manages animal cages provided by the organization at their client sites. This single software system functions by managing check-in, check-out, taking census of cages and viewing various reports.
• Worked closely wif project stakeholders, Subject Matter Experts (SMEs) and staff to understand the requirements and specifications for new applications along wif re-engineering the existing applications.
• Demonstrated excellent writing skills in preparing business requirements documents (BRDs), system requirements specifications (SRS), system design specification (SDS), functional specifications, and defining project plans.
• Performed Gap analysis, SWOT analysis, Risk analysis and Cost/Benefit analysis.
• Responsible for Joint Application Development facilitation and gathering, synthesizing, and prioritizing requirements using interviews, document analysis, requirement workshops, site visits, and surveys.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues.
• Responsible for translating BRD into functional specifications and test plans. Closely coordinated wif both business users and developers for arriving at a mutually acceptable solution.
• Developed and maintained all operations and technical flows using MS Visio and MS Power Point.
• Communicated and interacted on a regular basis wif the client’s management team and development team during different stages of the product life cycle.
• Prepared Business Process Models that depicted modeling of all the activities for the business from conceptual to procedural level

Environment: Windows XP, UNIX, Rational Suite, MS Visio, MS Office suite, MS Project, JAVA/J2EE, VB .NET, ASP.NET, Oracle, XML, SQL, Win Runner