OBJECTIVE

• A challenging engagement utilizing my 19 years of experience in the areas of Software Engineering, Design and Development, Business Analysis, Global Production Support, Operations, Market Data, Financial Data Analysis, Product and Project Management.

TECHNICAL SKILLS

Project Management Tools: Microsoft Project, Delivery Tracker, Agile methodologies, Scrum, Cucumber Scenarios, Jiras, PowerPoint, Excel Pivot Tables, Charts, VLookUps, Visio.

Programming Languages: Perl, CGI, JavaScript, Flex, Java, HTML, XML, JSP, JDBC, Java Servlets, C/C++.

Operating Systems: Sun OS, Linux, IBM - AIX, HP-Unix, Windows.

Databases: Sybase, IBM UDB, Microsoft Access, Microsoft SQL Server, Oracle, Cassandra, Hadoop.

Protocols: TCP/IP, Ipv6, UDP, RIPng, TNS, TDS, RARP, SNMP, Telnet, P2P.

Configuration Management Tools: SVN, TeamTrack, TeamForge, Perforce, Visual Source Safe, CSS, PVCS.

Network Management Tools: eHealth, Spectrum, Ngenius, NetVCR, NetDetector, NetX, Cisco Works RME, NetFlow, NetCool.

Scheduling Tools: Autosys, Zabbix.

PROFESSIONAL EXPERIENCE

Confidential

Lead Business Analyst / Project Mgmt

Responsibilities:

• Manage the AML NPA (New Product Approval) Risk Scoring Methodology and Systems across different Business Units - New Payment Methods - Mobile Banking Products, Mobile Payment Services, Internet Payment Services, Prepaid Access Products, Trade Finance, and Markets etc. for final review by Internal Audit, Compliance and OCC.
• Manage the SDLC phase i.e. Design, Development (BRD, FRD, Traceability Matrix, Screen Snippets, Use Case Diagrams, Waterfall methodology, Product Road Maps) and Production of the next generation AML NPA System for Confidential worldwide.
• Author AML NPA Standards, ACRM Standards (AML Compliance Risk Management), Control Framework, Commitments, Policies and Procedures.
• Lead a team of AML data analysts to research and finalize the various Risk Scores, Controls, Conditions and Commitments with respect to Know Your Customer (KYC), Transaction Monitoring, Sanctions, Customer, Geography Operations analysts using Pivot Tables, VLookUps, Spreadsheets, Sharepoint, MS Visio Diagrams and SQL.
• Work with the PMO office, stakeholders, regulators, compliance, Internal Audit to manage project charter, written plans (MS Project and Excel), scope definitions, review process etc.
• Train the AML Product Development Team and QA Teams to finalize the Test plans, engage and sign-off the QA and UAT Test Plans, manage, resolve.
• Train the Product Management team to build the UAT Test Scripts and lead the Business User Demos/UAT Sign-off, migrate Excel format Test Scripts to HP ALM.
• Chair meetings with QA, Development, Business and Product Management teams to understand/override/not override/action plan to resolve a defect set by a Business User(s) to the “Passed” or “Failed” Status in HP ALM.
• Work with Product Management team to delete old/prior/incomplete HP ALM Test Runs and generate a final HP ALM report on the status of the UAT phase to senior Management.
• Actively Engage and Assist Business Users to Perform UAT Tests.
• Onboard New Product Approvals (NPA) - review of new and existing products, ensure risk compliance from Regulators, Internal Audit and AML perspective
• Onboard New Payment Method Products (NPMP) - Digital payments and mobile / remote deposit products and ensure they are risk complaint from AML perspective.
• Liaison with Regulatory, Compliance and Internal Audit to document the NPA process - define new products / services, establish formal committee, identify and address key risk areas, new product design, train teams, post approval follow up, improve the design of the current pre-launch controls, NPA, NPMP methodologies.
• Gap analysis to identify key metrics missing from the Product Assessments and work with upstream to remediate these gaps through high levels of data quality, completeness and accuracy.
• Perform quality reviews, provide detail analysis and generation of NPA/NPMP reports with recommendations.
• Manage change release projects i.e. sign off all upstream changes which may have an impact / no impact.
• Gap analysis through SQL queries, indexes, Excel VLOOKUP’s, PIVOT Tables etc. to identify key metrics missing from the AML assessments and work with upstream to remediate these gaps through high levels of data quality, completeness and accuracy.

Confidential, Broadway, NY

Lead Business Analyst / Project Mgmt. Risk Management

Responsibilities:

• Program focus is on Risk Management reports towards Regulatory and Compliance. Product coverage - Credit Derivatives, FX Cash, Options, Swaps, FX Spots, Commodities IR Hedges, Forwards and Futures.
• Manage CCAR/BASEL III reports for Liquidity Risk Management e.g. 30 day, 60 day & 190 day Future Cashflow reports, Daily Liquidity Coverage Ratio (LCR) Netting report, 5GFX Position report, Net Stable Funding Ratio (NSFR) reports etc.
• Manage monthly product releases and ensure high levels of data quality, completeness and accuracy, e.g. of Trade / Positions data sourced from Front Office systems, Forward Cashflows sourced from Risk Engines and Collateral data from the Bank’s Collateral Database.
• Implement the IRC Section 871(m) to the Cashflow feeds to identify and capture the Tax component, so US government can prevent non-US investors from using Derivative instruments to avoid US withholding tax on US equities. These new rules apply withholding tax to dividend equivalent amounts (DEAs) received by non-US investors from Derivatives or US Securities.
• Setup and manage meetings with global business and technology teams - onsite, offsite, offshore to define user requirements, product demos, new feature demos, track action items, manage meeting minutes etc.
• Liaison with business to define the Product Roadmap for the immediate quarters and longer term.
• Work with the PMO office and the project sponsors to manage the project timelines, budgets, and actuals and resource matrices.
• Lead a team of Business Analysts and daily scrum sessions (Agile methodology) with the Development, QA and Operations / Support teams.
• Engage project sponsors, stakeholders to define and prioritize requirements and new feature, product release demos.
• Lead the SDLC phase i.e. engage business, product management, development teams, QA teams to create JIRAs, manage JIRA backlogs, user stories, Business Requirements document (BRD), Functional Requirements document (FRD), Technical Design document (TDD), documents walkthrough, Screen Snapshots, Visio Diagrams, Strawman Reports, Wireframes, QA, UAT Test plans, Traceability Matrices, Release Signoffs.
• Manage production cycles responsible for generating Daily and Month-End Liquidity Risk reports.
• Perform Data analysis, Gap analysis, answer Adhoc user requests with SQL query results, Sandra DB (BofA proprietary Object DB), Microsoft Excel, Pivot tables, vLookUPs and Datapedia.
• Engage in data migration projects i.e. sign off all upstream changes which may have an impact / no impact on all downstream systems.
• Datawarehouse / ETL framework is an in-house proprietary framework built using Python (Quartz): Extraction done from Oracle PL/SQL, MS SQL and Flat Files, Transformation with BofA proprietary Python scripts, Loading into a Datawarehouse SandraDB (BofA proprietary Object DB built using Python).

Confidential, New York, NY

Capacity Management Lead (SME) / Product Management

Responsibilities:

• Manage 3 capacity management, modeling & forecasting products currently responsible for multi-million footprint of Confidential (“MS”) Trade Plant: APEX, Capacity Dashboard & Watchtower built using Flex, Tableau, Perl, Java, IBM DB2 SQL, Big Data - Cassandra (collection of Linux/Unix metrics), Hadoop (Volume, Velocity and Variety of metrics, MapReduce function) and Splunk (collection of Windows metrics), Autosys & Zabbix. Product Management tools used MS Project, Excel, Powerpoint, Delivery Tracker, JIRA, Dashboards of critical & informational ROIs, KPIs (business & technology metrics), trend charts & SLAs, Twiki, Sharepoint, SDLC - Scrum & other Agile Methodologies.
• Responsible for 100% growth year after year in the adoption rate of these regulatory and compliance products by the Enterprise Infrastructure (EI), Fixed Income & Commodities, Institutional & Corporate Tech, Institutional Equity, Wealth Management, Strats & Modeling, Quality Assurance & Prod Mgmt., Technology & Information Risk Divisions.
• Engage with global teams — 5 Operations, 3 Development & 2 QA teams across India, China, Mexico, Brazil, Montreal, London and United States.
• Weekly Scrum meetings with Development teams for these products, managing the Roadmaps, JIRA queues, finalizing the JIRAs for future releases, JIRA backlogs, user stories, signoff on QA teams’ test plans, signoff on changes in UAT before further migration of the new releases to Production.
• Client-facing position entailing over 300 product demonstrations, client follow-up meetings, Q&A sessions, final adoption of the prodducts (i.e. submission of client business and technology metrics on a daily, monthly and annual basis) and on-going support and operations etc.
• Model the business flows for Electronic Market Making (EMM), Confidential Electronic Trading (MSET), Fixed Income, Order Audit Trail system (OATS), FX systems, Wealth Management, EI & Confidential legal entities.
• Manage setting up, training & moving operations and support teams from NY & London Metros to near-shore and offshore satellite offices for cost efficiencies.
• Manage third party vendors, vendor assessment of 3rd party Capacity Management products to in corporate into the firm wide Capacity Management Regulatory framework.
• Ensure MS Trade Plant is in line with the Capacity Management Policies & Procedures laid out by the Senior Tech & Data Management by managing the submission of a detailed Capacity Dashboard (PDF Reports) on the 10th Biz Day of each month to the Regulators - FRB, PRA, FSA, MS Technology & Information Risk Division, Internal Audit and Regulators in Tokyo & China.
• Manage the Annual Validation program to ensure all MS Business Flows are in compliance with the policies and procedures finalized by the Steering committee & mandated by Internal Audit and the Regulators.
• These three Capacity Management products were selected for presentation at the year-end Confidential Global Product Expo 2012, 2013 & 2014 in New York, London, Shanghai and Singapore.

Confidential

Lead BA / PM, Financial Engineering Support Group

Responsibilities:

• Manage Design, Development, Support & Operations of Production, UAT / Integration cycles (BETA cycles) globally, which process data for a particular price date for all the instruments and populates them using Perl 5.8.4, csh, Sybase ASE 12.5.4, Oracle 11g, Serena PVCS 8.3, TeamTrack, SVN 1.6 and Collabnet TeamForge 3.2.
• Cycle includes a collection of Jobs - manage new/existing securities, exchange rates, prices, model generation of duration & delta files, generate and upload rolldown, carry, yield, OAS ratios, risk data, portfolio aggregation etc.
• Support, validate, standardize and improvise on the code written for Models and / or Matlab Jobs written by Financial Engineering & Analytics Team.
• Work with the DBAs to resolve transaction log issues, performance tuning issues, deadlock issues.
• Police efforts of 3rd party consulting firm—Deloitte—to approve code conversion from Sybase to Oracle.
• Lead Financial Engineering Sybase to Oracle migration, executed by teams of developers, DBAs and QAs from the big four consulting firms - Deloitte & Touché.

Confidential, Jersey City, NJ

Senior BA / Support Lead

Responsibilities:

• The Prime Services team is the Central Repository of Transactions, Positions and Balances of Confidential Prime Brokerage clients.
• ADP is the books and record keeper of BNP domestic client accounts & Geneva is the keeper of BNP International clients.
• Design, develop & support daily Jobs to parse ADP, Stock Loan, Arranged Finance & internal BNP feeds to load the client data into Sybase 12.5 staging databases using Perl 5.8 and Autosys.
• Manage off-hours and weekend support to ensure all the Autosys Jobs run to success.

Confidential

Hands on Manager

Responsibilities:

• Manage design, development & support of complex models to calculate Interest P&L, Shorts, Physical Balances, Synthetic Balances, Combined Balances, and Integrated Balances across various types of customer accounts using Perl, Sybase, Sun Solaris, Linux, Essbase Cubes, AlphaBlox Client Reporting tools and Autosys.
• Design, develop and support applications that generate Customer Interest Rates, FX rates, Cost of Funds rates, Spreads rates on a daily basis using UNIX, Perl and Sybase.
• Performance Tuning, Optimization, Transaction Logging, Batching, Management of Temp DB space of Production level Code, Stored Procedures, Indexes, Tables, Temp Tables etc.
• Manage Data Warehouse projects to Integrate different DB systems at Confidential, AERIES DB system, TARGET DB system & MIS DB System.

Confidential

Performance Tuning & Optimization Specialist

Responsibilities:

• Support all the Credit Risk IT streams - Integration, UAT & Production streams via AUTOSYS Jobscape and identify bottlenecks and create solutions to resolve all such bottlenecks using Sybase SQL 12.5.x, Perl 5.8.x and Red Hat Linux.
• Coordinate with team members to Identify and resolve all problem Sybase - Transact SQL / Perl / ksh Jobs i.e. all Jobs that cause performance issues - Transaction Log to fill up, long running jobs, job contention issues etc.
• Performance Tune & Optimize existing scripts and manage the necessary corrections to the scripts using Perforce as the Configuration Management tool.
• Coordinate with the owners of the various Production streams, UAT Streams, Integration Streams and developers (Development Stream) of the various jobs / code.
• Coordinate with offshore 24*7 support team located in Halifax, Canada.

Confidential

Project Manager

Responsibilities:

• Manage Global Projects which span across New York, London and Asia Pacific.
• Organize and preside over meetings which include Infrastructure resources, Global Business teams and IT resources.
• Manage Conference Room, Video Conference, Conference Call and WebEx Meetings to facilitate team interaction across the Americas, London & Asia Pacific.
• Manage Project Plans, Meeting Minutes, Action Items and Point of Escalation type tasks on a weekly basis.
• Manage development of in-house Confidential application, to run off Network Management tool eHealth 5.0.2 using Perl 5.x, MySQL, Ingress and UNIX Sun Solaris.
• Application Web Interface designed / developed in Perl - CGI.
• Application Command Line Interface written in Perl 5.8.
• Manage development of application to meet the Confidential Security Standards for Network Management Products using Perl 5.x, CPAN Modules, custom Perl modules & Flat Files.
• Perl DBI Scripts developed to access data from different databases - Sybase Transact SQL, Microsoft SQL Server & Ingress database.
• Performance Tuning & Query Optimization of Transact SQL DB.
• Email Quarterly Reports using Spreadsheet::WriteExcel and UNIX uuencode, Perl FileHandles and Perl Hashes.
• Manage the entire application development done in Perl 5.x, Excel Spreadsheets & Sybase Transact SQL DB.
• Manage development of GNITS database using Sun Solaris UNIX, Perl 5.x, CGI, HTML, JavaScript, Transact SQL, Net::Telnet Protocols and Computer Associates Spectrum.
• Manage different 3rd Party Network Management products - Computer Associates eHealth, Niksun NetX.
• Vendor Analysis of various 3rd party products.
• Coordinate with vendors to manage 3rd Party Product Installs and Updates.
• Liaison with 3rd Party Vendors to ensure they meet in-house business user requirements / expectations.
• Implement strategic initiatives by meeting with internal clients and external vendors to increase efficiencies, lower costs and reduce risks.