SUMMARY

• Business Analyst/System Analyst with over 8 years of proactive Functional/IT experience in Mortgage,Banking,Finance, and Retail industries.
• Expertise in businessprocess analysis, design, development, testing, integration and maintenance with strong understanding of sequential and Iterative approaches like waterfall, RUP, Agile/scrum and project management methodology to manage the software development life cycle (SDLC) facilitating project initiation, planning, measurement, and control activities using project management system, methodologies and tools including MS Project and various other applications.
• Strong competency in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups for CRM systems enhancements and maintenance. Excellent understanding of Business Requirements Elicitation/Gathering, Translating Requirements into Specifications and Application Design.
• Experience in planning and defining concepts and principles for “as - is” and “to-be” states (Conducting GAP Analysis), process and workflow analysis.
• Experience in facilitating the work of teams in translating business objectives and vision into business.
• Experience in facilitating & coordinating the activities between business unit/users, technical staff, senior management, and other stakeholders, developing new methods, policies, and procedures to meet the business needs & goals.
• Strong and in-depth understanding of Project Management, System Development Lifecycles (SDLC), Software Testing Life Cycle (STLC) and its methodologies (i. e. Waterfall, RUP, Agile/scrum etc), and Requirement Traceability Matrix (RTM).
• Extensive experience in developing and creating Use Cases, wire frames, Screen Mockups, UML Diagrams, process flow diagrams and data query/mapping etc.
• Experience and knowledge in writing test plan, test case, test scenario and performing test execution, test result analysis, Software Quality Assurance and Quality Control using HP Quality Center 11 ALM Edition, and JIRA.
• Expertise in Executive level Presentations using Microsoft Power Point and preparing documentation and training materials for users.
• Strong knowledge and familiarity with the Banking,Mortgage and Finance Industries, its applications, procedures, functionality and Database.
• Strong verbal and written communication skills with team leadership capability.
• A highly self motivated, detail oriented and aggressive self-starter with integrative thinking & problem solving skills, capable of maintaining positive and productive working relationships with all internal, external and other stakeholders either independently or in team environment.

TECHNICAL SKILLS

• MS Windows (2000 XP 2003 NT Vista)
• MS Office 2010/2007/2003/2000 (Excel
• Word
• PowerPoint
• Project 2010 Standard
• Visio
• Access
• Publisher
• FrontPage
• Outlook)
• Lotus Notes
• VB 6.0
• Mainframes
• Rally
• Rational Suite 2003/2001 (Rose
• Requisite Pro
• Clear Quest)
• MS SQL Server 2008/2005/2000
• HP (Quality Center 9.2
• 11 ALM Edition
• Quick set Professional 8.2/9.2)
• Agile SCRUM
• Waterfall
• JAD
• RAD
• RUP
• XML
• Java J2EE
• JavaScript
• VB Script
• .NET
• ASP.NET
• C#
• SQL
• DQL
• Toad
• JIRA
• Blueprint
• Doors
• Documentum.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Business System Analyst

Responsibilities:

• Developed business requirements document (BRD), User stories, User requirements and functional requirements, and documented the same by creating vision/scope document, use case document and system functional requirements document (FRD).
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensures that critical requirements are not missed.
• Acted as a liaison between the developers and management, was instrumental in resolving conflicts between stakeholders and technical development teams.
• Prepared Use Case based on Business Requirement documentation gathered through interaction with users.
• Create analysis document, mock-ups and screen shots for UI, Database, and process flow for future scenario.
• Review and final walkthrough all the SRS, Mock-ups, analysis document, process flow with internal (Manager, BA, QA, Developers) and external ( Confidential business/SMEs/application owners) teams.
• Get the final approval from the Business and sign-off and upload the final SRS into shared drive.
• Collaborate and Support developers and QA, if they need any clarification on SRS, process flow, mock-ups, and screenshots.
• Assist QA in creating test planning, test scenario, test cases and review the test cases prepared by QA and make sure that these test cases covers all the requirement.
• Provide functional clarification to QA and provide testing support ( in functional and regression testing) whenever needed.

Environment: Windows,Java,Oracle, SQL, DQL,Microsoft Office suite, SAS, Microsoft Visio, MicrosoftProject, Waterfall/ Agile, HP Quality Center, JIRA, SharePoint, Documentum.

Confidential, Mc Lean, VA

Business System Analyst

Responsibilities:

• Meeting and Interacting with different Lines of Business (LOB) representatives and SME’s (Subject Matter Experts) to gather, verify or clarify User Requirements and receive approvals for more clarity on requirement in detail, Use Cases, Data Flow, Process Flow and Activity Diagrams.
• Perform GAP analysis on existing current process Vs future process collaborating with all the stakeholders (i.e. business user/SMEs, servicer, developers, and QAs).
• Create and produce Systems Requirement Specification and document it by combining the functional and non-functional requirements.
• Create analysis document, mock-ups and screen shots for UI, Database, and process flow for future scenario.
• Review and final walkthrough all the SRS, Mock-ups, analysis document, process flow with internal (Manager, BA, QA, Developers) and external ( Confidential business/SMEs) teams.
• Get the final approval from the Business and sign-off and upload the final SRS into Doors.
• Collaborate and Support developers and QA, if they need any clarification on SRS, process flow, mock-ups, and screenshots.
• Review the test cases prepared by QA and make sure that these test cases covers all the requirement.
• Provide testing support ( in functional and regression testing) for QA if needed.

Environment: Windows, Java, Main Frame, Oracle, SQL, Microsoft Office suite, SAS, Microsoft Visio, Waterfall/ Agile, HP QC 11 ALM Edition, MS Project 2010 Standard Edition, SharePoint, Doors.

Confidential, Lewisville, TX

Business Analyst, Advance

Responsibilities:

• Coordinated and took ownerships of multiple projects simultaneously related to Mortgage Banking applications for enhancement/support Loan origination, underwriting and Loan Modification process flow.
• Worked with the business, program management team and developers nationally and offshore in all four phases of the requirements development including elicitation, analysis, high level and technical specification and validation.
• Involved with the application development team to create technical/functional design document detailing the communication/process flow.
• Developed Business Requirement Documents (BRD) from business into Functional Specification Documents (FSD) for development effort purposes after conducting technical analysis and addition of detailed technical specifications.
• Creation of Traceability Matrix documenting and one to one mapping of all BRD and FSD requirements with technical specifications, application details and associated iteration cycle details to facilitate Testing and Production effort.
• Involved in implementation of regulatory compliance like Dodd-Frank initiative, TSD, NPV, VA loan, HAMP loan, FHA, USDA loan programs into the internal Originations, Servicing and underwriting and downstream applications.
• Met with different Lines of Business (LOB) representatives to gather, verify or clarify User Requirements and receive approvals for initial requirement detail, Use Cases, Data Flow, Process Flow and Activity Diagrams.
• Presentation of FSDs for review to internal and external stakeholders and provide business and/or technical clarifications whenever needed. Updated FSDs as per recommendations and receive approval.
• Involvement in all four phases of the requirements development including elicitation, analysis, specification and validation.
• Involved in Story Grooming with 3-Amigos, Create/print story cards and arrange them as per priority in the Iteration backlog.
• Created Systems Requirement Specification by combining the functional and non-functional requirements.
• Worked as an interface between the users and the different teams involved in the applicationdevelopment for the better understanding of the business and IT processes.
• Assisted in planning of the project through walkthroughs and meetings involvingvarious leads from Development, QA and Technical Support teams.
• Assisted and fully collaborated with QA and Development team with preparing various Test Documents like Test Plans, Test Cases and test Scenario for Unit, Regression and Smoke Testing.
• Involved in the entire process of analyzing, recreating, validating, and fixing of production defects.
• Assisted clients as well as performing direct testing in different environments including Development, UAT and Production.
• Prepared various Training and Testing materials for User Acceptance Testing (UAT) forclients.
• Updated and maintained Team SharePoint site with updated documentations, FSDs, TMs using built-in tools.
• Conducted Knowledge Transfer (KT) session regularly about the application, Eligibility, Waterfall and Post mod Check criteria for the available more than 50 products.
• Participate in Daily scrum and Retrospective and implement action items to improve the agile process for upcoming iteration.
• Currently working on SMDU Project, TSD 15.06 Phase II, Production Defects and other Change Controls.

Environment: Windows, Oracle, SQL, Microsoft Office suite, SAS, Microsoft Visio, MicrosoftProject, Waterfall/ Agile, HP Quality Center, JIRA, SharePoint, Blueprint.

Confidential

Business System Analyst

Responsibilities:

• Involved in gathering, analyzing and documenting business requirements.
• Developed and pruned the artifact repository and templates to conform the RUP standards.
• Conducted Gap analysis to derive requirements for existing systems enhancements.
• Conducted JAD sessions with extensive involvement from business, development, testing teams, architects, SME’s (Subject Matter Experts) of various business units.
• Extracted the Business Requirement Document (BRD) during various sessions with business leads and entered all requirements in Requisite Pro, tracing/converting them all the way into detail Functional Design Document and Technical specifications.
• Involved in Requirement Analysis, use case development, UML modeling using Rational Rose, Crystal Reports, and MS Visio.
• Involved in assisting project manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Assisted QAs in creating test plans and Test Cases & involved with testing team to guarantee application meets the business requirements.
• Conducted project related presentations, training for users and provided reports to the higher management.
• Recognized for excellent ability to multi-task on projects consisting of diverse set of people, platforms and parallel timelines via exceptional communication, organizational and interpersonal skills.

Environment: Java/J2EE, Oracle, JIRA, RUP, MS Visio, MS Word, MS Excel, Rational Tools (RequisitePro, Clear Quest, Clear Case, rational Rose, HP QC 11 ALM Edition, MS Project 2010 Standard Edition.