PROFESSIONAL SUMMARY:

• IT Professional with 10 years of diverse experience and exposure to Business Analysis, Quality Assurance Analysis and Project Management. Creative and aggressive self - starter with integrative thinking skills, capable of adjusting in any working environment, ability to form and maintain positive and productive working relationships in internal, external, independent, and team environments.
• Multi-layered experience and knowledge in Project Management, Business analysis, and Quality analysis. Conversant with all phases of Software Development Life Cycle (SDLC) in Agile and Waterfall model, involving system analysis, design, development and implementation of software application. Ability to perform multiple roles as Sr. Business Analyst, and Project Coordinator/Manager.
• Domain knowledge: Taxation, Auditing, Finance (Pension, Loans, Insurance), Healthcare (Claims Processing)
• Experience in writing Business Requirements Document, User Stories, Product/Sprint Backlog, Epics, Use Case Specifications, Functional Specifications, Systems Design Specification (SDS) In depth knowledge in the analysis, design, and re-engineering of system applications and business processes, using established system analysis

TECHNICAL SKILLS

Methodologies: Waterfall, Agile (SCRUM), and RUP (Rational Unified Process).

Requirement Elicitation Tools: MS Office Suite, MS Visio, Rational Clear Case, Rational Requisite Pro, Documentum, SharePoint, JIRA

Utility Tools/Services: MS Active Directory, MS Office Suite, MS Project, Adobe Photoshop, SnagIT, Axure UI Tool, iRise Requirement/Prototyping software

Database: SQL, DB2, Oracle, Access

Management Skills: Project/Resource Management, Client/Staff Training, Portfolio Management, Strategic Planning, Change Management, Risk Management, Workflow Process Analysis

Testing Tools: Quick Test Pro (QTP), Mercury Test Director, Rational Clear Quest

PROFESSIONAL EXPERIENCE:

Confidential, Montvale, NJ

Scrum Master/ Sr. Business Analyst

Responsibilities:

• Worked on proprietary Confidential applications such as existing Partner Rotation System (PRS), New Contract Management Tool, New Contract Pick List application etc.
• Acted as the Scrum Master for PRS Project where I drove scrum meetings, facilitated Design sessions with Product Owner/Scrum Team. Updated Burn down charts and Sprint Backlog to get up to date status on Sprint goals. Ran sprint reviews or sprint planning sessions with the team as well.
• Organized retrospective sessions with the team after every Sprint.
• Translated all business requirements into functional and system specifications utilizing hybrid Agile and waterfall software methodology.
• Applied Gap Analysis techniques to gain a clear understanding of the AS IS of the system and additionally derive new user scenarios to understand the potential TO BE system for PRS and CMS. Analyzed the existing tool and provided solution to all business requirements and changes.
• Worked on Functional Specifications (FRD), Business Requirements (BRD), UML Diagrams, User Guides, UAT Test Plans etc.
• Worked in fast paced Agile Environment to deliver user stories and other document deliverables for a project. Acted as a Scrum master to get status on overall tasks and deliverables from the team.
• Facilitated JAD Design sessions to analyze the system requirements and writing the initial set of requirements for the system and further elaborating requirements into Functional requirement document.
• Worked with development and QA team to make them understand the overall business and functional flow of the system.
• Ran workshops for Business Analyst process Development and assisting associate analysts to bring them up to speed with current projects and organization’s BA process.
• Managed, assisted and trained associate Business Analysts with BA tools and applications required for requirements gathering. Tracking BA activities and sending weekly statuses to management on the overall business analysis developments.
• Performed GAP Analysis to determine the current system and provided inputs for the better application development.

Confidential, Secaucus, NJ

Sr. Business Analyst/Scrum Master

Responsibilities:

• Worked and analyzed various Confidential applications for Taxation, Immigration, Assignee Management services, Global Organizer (XML based CMS) and Compensation Processing Tool (Importing, Multi-currency processing, Heavy Reporting) and mainly worked in Agile Software Development environment.
• Managed and successfully implemented EY Tracer Mobile Application, Tax Reconciliation and Immigration project. Gathered business requirements from the actual users and SMEs and documented User Stories, Epics, Product Backlog, Functional and Business requirements for the applications.
• Acted as SCRUM Master to assist senior manager in EY Tracer mobile application where I facilitated daily scrum meetings, draft User Stories, Epics and Backlog. Also created Project plans, Resource Management/Estimate plans. Update plan based on daily activities of project team and reporting to higher management with total cost and activities of team members.
• Created interactive and static UI mock ups, UI Prototypes and Wire frames using Axure and iRise UI tools. Designed mobile UI mock ups for iOS, Windows and Android platforms.
• Worked in an expert level with MS excel, created wireframes, functional screens using macro programming. Drafted advance level reports and charts using excel functions. Worked in matrix management structure handling multiple projects at the same time. Collaborated with different business units to gather requirements and communicate same with the entire team
• Facilitated JAD design meetings to go over functional requirements for Assignment services which dealt with web services and Immigration with the business team in UK/US. Work with off shore team to communicate the requirements and clarifying them, if required.
• Worked on the workflow mechanism tool to automate the workflow for Assignment Services and Immigration process.

Confidential, Pennington, NJ

Sr. Business Systems Analyst

Responsibilities:

• Worked on the Mobile enhancements for BOL application for 401K, Defined Contribution plans summary screens. Identified gaps in the current applications to provide best solution to the business users where additional functions were added in the existing application.
• Worked on BOL full site for enhancements related to Member contribution screens, benefits graph, FINRA Ratings, etc.
• Analyzed the existing 401K and 403B plan for Merrill Lynch’s SunGard OMNI system suite
• Facilitated design meetings to go over the Scope document and high level requirements with business.
• Drafted and updated Scope and Vision document along with User stories, Business and Functional Requirement Documents.
• Created visual and screen mock ups for iOS and Android to give the exact look and feel of the iOS/Android development platforms.
• Managed and tracked overall project activities and other deliverables.
• Conducted design sessions for BOL Mobile site enhancements for Contribution Rates, Beneficiary, Portfolio/Asset Management, and plan selection for BOL users.

Confidential, New York City, NY

Sr. Business Solutions Analyst

Responsibilities:

• Worked on different modules from Enrollment, Participant Account (Bookkeeping), Loans, Insurance, 401k, 403B, Pension processing cycle
• Interviewed and extracted expert analysis from business users at NY State Education Department SMEs for their existing retirement process. Applied and customized V3 Application to meet client RFP and other requirements.
• Participated in Design walk-through sessions for complete Pension work cycle comprising of 401k, 403B, Loans, Participant Account, Insurance life cycle with SME’s to baseline the business architecture and convert business logic and requirements into Business Requirement Document.
• Liaison between stakeholders, system users, clients and managers to gather requirements.
• Analyzed Requirements and created User Stories, Use cases, Use Case diagrams, Activity Diagrams using Rational Rose/MS Applications
• Created and managed user stories for few projects, managed project templates, use case project templates, requirement types and traceability relationship
• Created Mock-ups and designed the look-n-feel requirements of the application through wire framing diagrams, for better illustration of the application. Drafted Use Case documents for the development team
• Analyzed and evaluated the performance of the application from various dimensions. The User Acceptance Test was implemented and successful implementation of all the requirements was met.
• Assisted business users to document the complete and thorough user guide that defines the whole retirement system from Enrollment to Pension Disbursement.

Confidential, Princeton, NJ

Project Manager/ Sr. Business Analyst

Responsibilities:

• Assisted Senior Project Manager to keep up with estimates, budget and project reports
• Demonstrated outstanding leadership and project management skills, consistently on Customer Satisfaction surveys distributed to study delivery managers during project initiation, monitoring, and closeout phases.
• Performed extensive technical reviews for prospective projects, gathering details utilized for pricing project services, and providing supportive documentation for RFP replies to business users.
• Established innovative team building and cross-functional project management techniques to expedite workflow, business processes, aOp Project management Tools especially Microsoft Project to keep track of resources, tasks and time reports.
• Drafted Project Scope, Project Vision and Statement of Work for different clients like Tyco, Covidien
• Worked on development and improvement of Claims processing and Reimbursement User Interface for a better experience and incorporate changes as per HIPAA guidelines using the thorough analysis and gap analysis.
• Involved in Design review, Requirements review, Test Plan meetings
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Adept using Gap Analysis techniques to gain a clear understanding of the AS IS of the system and additionally derive new user scenarios to understand the potential TO BE system
• Facilitated JAD/DRP sessions to analyze the system requirements and writing the initial set of requirements for the system
• Worked on Adobe Photoshop tool for creating UI screens and buttons used within the system.
• Developed & executed detailed Test plan, Test cases for testing the Functionality, GUI, and usability of the application
• Created and executed SQL queries in Oracle database to verify data with application data
• Created user defined functions in Oracle to drive SQL statements/queries

Confidential, Montvale, NJ

Business Analyst

Responsibilities:

• Derived Functional Requirement Specifications (FRS) based on User Requirement Specifications. Articulated business requirements from user interviews and converted requirements into technical specifications
• Interacted with Effective Audit Managers to gather business and user requirements pertaining to audit process and documenting them into Business Requirement Document
• Assisted Development team in creating Technical Design Documents and worked closely with the UI team to model the screens and draw wire frames which met user defined requirements.
• Designed new process flows and Test plans from the business requirements
• Developed Use-Cases, flow diagrams and workflows to demonstrate software architecture and interaction of system components before prototyping using MS Visio
• Extensively worked with QA team to create Test plans and Test scenarios
• Facilitated Joint Requirement Planning(JRP) and Joint application development (JAD) sessions and walkthroughs sessions with management, development team, users and other stakeholders to refine functional requirements
• Assisted developers and testing teams to ensure that the requirements are communicated accurately and that the system being developed is verifiable against the requirements
• Created User Guide with detailed information for the application

Confidential ., Parsippany, NJ

Business Analyst/Project Coordinator/QA Analyst

Responsibilities:

• Created and maintained requirement document for Project Maintenance Application
• In depth understanding of Project Management and coordination work flow
• Followed RUP Methodology during the System Development Life Cycle
• Acted as the primary liaison between the client departments and the Information systems department and interacted with internal as well as external clients, to collect requirements and business process information, documented them in Business Requirement Document (BRD)
• Created a Functional and Non-functional requirements of the Project/System
• Created Use Case Scenarios and maintained the Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams
• Conducted JAD and JRP sessions with Project Managers and Technical team