System Analyst Resume Profile

AREAS OF STRENGTH EXPERTISE:

SKILLS:

Languages:	VB 6.0, VB.Net, SQL, PL/SQL, HTML, PERL, MS FrontPage, MicroFocus COBOL, JAVA, C , XML, ASP.NET
Databases:	ORACLE 8/8i/9i/10G, MS SQL Server 6.5/7.0, MySQL
Methodologies:	Agile, Waterfall Method, Rational Unified Process, Rapid Application Development, Enterprise Solution Delivery Method Nationwide
Software:	SQL Plus, TOAD, CVS, MS Office Suite, PowerBuilder, Microsoft Project, SAP, Project Workbench, DocuShare, Microsoft Project, Visio, TSO, Captivate, DAY Communiqu , SnagIT, Peregrine, SharePoint, JIRA, Quality Center, Test Director, Business Objects Infoview , Crystal Reports, Clarity, Visual Studio VSTS , TPV, EcoSys, UsCost, Asset Suite

SUMMARY

Progressive technical career spanning all facets of the software development life cycle SDLC , including business / systems analysis, project oversight and programming
Over ten years' experience with reviewing code on Web applications, reviewing and maintaining test scripts, creating Test Strategies, USE Cases and Traceability Matrix. Running User Acceptance Testing UAT

EXPERIENCE

Confidential

Sr. Business Analyst Consultant

Environment/Tools: SharePoint, Excel, MS Office, SnagIT, HP Quality Center, Clarity, Fieldglass

Confidential

Sr. Business Analyst Consultant

Engagements included: State of Ohio Dept. of Job and Family Services, AEP, Cardinal Health, State of Ohio Dept. of Insurance and Dept. of Health
Creating and documenting requirements within Quality Center
Creation of Physical and Logical Data Models and Screen flow data sheets for each iteration
Directing JAD sessions for cross functional applications
Relationship building with Enterprise Infrastructure group along with SAP Technical group to meet deadlines for Integration testing

Environment/Tools: SharePoint, EcoSys, UsCost, Excel, SRRS, SQL, MS Office, SnagIT, HP Quality Center

Confidential

Business Analyst

Engagements included: Nationwide Insurance, OCLC, Mettler Toledo, Ohio Health
Developing USE Cases, Test Scripts and providing traceability matrix
Overseeing code break/fixes, enhancements and new builds upon releases, using tools like Mantis, Greenhopper, JIRA, Quality Center
Working with developers on schedules for enhancements and new builds
Assisted Project Managers in daily meetings and filled in during crucial roll out dates on locations with clients

Environment/Tools: SAP, SQL, Access, Excel, Visual Basic.Net, Crystal Reports, MS Office, File Net, WinRunner

Confidential

System Analyst

Use of Excel to create charts and graphs for use within reports and for statistical purposes to clients
Create queries and reports in Access, Visio and Crystal Reports
Providing reports of binary data by extracting them and using them within an excel format for statistical purposes

Environment/Tools: SAP, SQL, Access, Excel, Visual Basic.Net, Crystal Reports, MS Office, File Net, WinRunner

Covansys

Business Analyst / System Analyst

Liaison between the IT Department and Administrators for system designs, production support, new development, conversions and all rollouts
Developed process procedures for technical support and maintenance for five Secretary of State Offices and one Attorney General's office
Performed Gap Analysis working closely with Subject Matter Experts to identify voter registration concepts/procedures of a new client and documenting any discoveries

Environment/Tools: SQL, Test Director, HTML, Quality Center, MS Office

Confidential

Technical Analyst

Environment/Tools: SQL, VPN, Lotus Notes, Quality Center, FileNet

Confidential

Customer Service Assistant II

Managed JAD sessions between Federal, State and local governments for new documentation system for the Ohio Revised Code business filings.
Use Case and test script development, along with manual UAT testing

Environment/Tools: SQL, HTML, MS Office

Confidential

Administrative Assistant

JCL Batch runs processing
Mainframe input into Roscoe mainframe for Child Support
Administrator of Payroll for contract workers within the SETS project, using NIKU

Environment/Tools: SQL, Roscoe, Mercury Quality Center, MS Office, Visio