SUMMARY

• 15+ years of software industry experience in Banking, Insurance, Mutual Funds, Retail & Cyber/Information Security, Lending (mortgage) domains.
• 8+ years of Business Analysis Experience.
• Proficient in Software Development Life Cycle (SDLC) with varied knowledge of different methodologies like Agile, Lean, Iterative & Waterfall.
• Designed and developed new analytic and data visualization tools for financial, retail and cyber/information security related mission critical applications.
• Excellent UI design and development skills for different platforms - desktop, mobile & tablet,
• Conformed to architecture, design, performance standards to produce effective business solutions.
• Responsible for design and development of reports, data stewardship, identifying optimizations and ensuring service level agreements.
• Analyzed customer requirements by working with different requirement gathering teams, product and business managers to produce detailed Design documents requirements for new products, features or enhancements.
• Experience in working of Java Software design and development techniques.
• Excellent problem solving, oral and written communication, team building and motivational skills.

TECHNICAL SKILLS

Domain: Banking, Insurance, Mutual Funds, Retail, Cyber/Information Security, Lending (Mortgage)

Project Management, Content management and Collaboration Tools: SharePoint, VersionOne (V1), Confluence v2/v5, JIRA, Mingle, Livelink, Imperva SecureSphere v11.5 (Cyber Security monitoring tool), Microsoft Team Foundation Server (TFS)

Software Design Tools: MS Visio, Enterprise Architect, Lucid Chart, MS Azure (UI), UXPin (UI)

Business Intelligence Tools: Crystal Reports 2013, Jasper Reports

Analytics Tools: Apache Hadoop, Hive, Apache Flume, Imperva Securesphere WAF 12.0

Primary Skills: Java, SQL

Operating Systems: Windows 98/2000/NT/XP/7

Development Tools: Eclipse v2.1/3.0/4, IBM’s Websphere Application Developer (WSAD) 5.0, Jdeveloper v3.2.3, Visual Basic For Java v4.0, Tibco ASG, Tibco Business Works, SoapUI

Middleware: Servlets, XML, Spring, Struts, Web Services (WSDL, SOAP, REST), J2EE, IBM MQ

Scripts: Java Scripts, XSLT

Database Connectivity: Hibernate, JDBC, JDO, iBatis

Databases: Oracle 8i/9i/11g/12g, IBM DB2 v8.1, MySQL, Microsoft SQL

Configuration Tools: GIT, Tortoise SVN for Windows, Rational Clear Case 2003, Microsoft Visual SourceSafe v6.0, StarTeam v5

Batch Job Processing tools: Control-M Enterprise Server

Performance Management Tools: Jprobe v5.2.2, JProfiler, Borland’s OptimizeIt Enterprise Suite v5.5

Build and Release and Testing Tools: Junits, Ant, Cactus, Maven

Documentation: Microsoft Windows Word, Windows Excel, Windows PowerPoint

Defect Tracking / CRM Tools: HP Quality Center 10/ Application LifeCyle Management, IBM Rational ClearQuest, Jira, ServiceNow, PAC2000

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Business Systems Analyst and Product Owner

Responsibilities:

• Ability to understand and implement business processes of the Lending project.
• Analyze business requirements and transform them to effective middleware technical requirements.
• Work with internal and external technology groups to provide design strategies.
• Develop Business Process and Interaction models using Unified Modelling Language and MS Visio.
• Define and develop project specific middleware solutions using technologies like Tibco, IBM MQ Series.
• Provide data integration solution strategies to integrate with the partner applications.
• Define Middleware system integration data points using XML, WSDL, Rest and Web Services
• As Scrum Master, track the project developments through various Agile Software Methodology Ceremonies - Scrum, Grooming, Retrospective, and Backlog sessions.
• Write User stories with acceptance criteria to capture detailed design for the project.
• Create and maintain project design and status documentation.
• Facilitate establishment of test systems in non-production environments (NPEs).
• Participate in the process definition/improvement to re-engineer processes for greater efficiencies.
• Develop User Acceptance Testing (UAT)/PROD/BCP documentation and test plans for business stakeholders.
• Provide the ability to generate Agile project reports to senior management and different project stakeholders.

Confidential, San Francisco, CA

Technical Business Analyst

Responsibilities:

• Gathered and transformed customer needs to business and technical requirements
• Developed Business, Functional and Design Specification documents for Project Implementation.
• Envisioned and Developed Runbooks for WAF team by identifying different processes and procedures to aid the overall WAF alert triage and disposition process.
• Designed and documented WAF site guides for the purpose of aiding the web application monitoring and triage process.
• Analysed complex WAF data and design data structures to meet the business requirements to aid the reporting on Cyber threats.
• Developed wireframes for the benefit of the technical and testing teams.
• Developed User Acceptance Testing (UAT)/PROD/BCP documentation and test plans for business stakeholders.
• Generate reports to analyse different cyber security vulnerabilities and upgrade security policies for enhanced protection from cyber-attacks.

Confidential, San Francisco, CA

Product Owner

Responsibilities:

• Designed root system GUI.
• Developed wireframes whilst gathering requirements from stakeholders.
• Developed Business, Functional and Design Specification documents for Project Implementation.
• System designed to facilitate A/B and multivariate testing based on various business hypotheses.
• Enhance the tool iteratively to create Device, Location based experiments to recommend products per different algorithms.
• Provide extensive report on the experiments conducted on different recommendation panels across various clients.
• Followed Agile Lean Methodology effectively to develop the system.
• Provide End-user training to the Site Merchandizing and Other Product Managers along with user manuals.
• Coordinate with various stakeholders by communicating about the enhancements implemented on the System.

Confidential

Technical Business Analyst

Responsibilities:

• Coordinated with UI team to design effective recommendation zones as per business requirement for desktops, mobiles and tablets.
• Work closely with different Business managers on the requirements and transform them to effective stories for understanding of the Dev and QA teams.
• Interact with architects and Dev Managers to understand the overall System Architecture and Design.
• Provide technical expertise to Dev, QA and Production Support Teams by conduction various business and technical meetings.
• Hands on experience with Agile (ATDD - Acceptance Test Driven Development) Methodology.
• Performing analysis and making recommendations in areas that require a high level of technical competency.
• Delivery of IT Application projects, assisting Subject Matter Experts in developing and executing test plans, application configuration, go-live planning and execution, and post go-live support.