SUMMARY

• Certified Scrum Master (CSM) with over 7 years of experience as a Scrum Master and Business Analyst
• Experienced in five levels of Agile planning including Product Vision, Product Roadmap, Release Plan, Sprint Plan and Daily commitments
• Proven record of transforming waterfall to scrum teams using different approaches that complimented the culture and management of the organization
• Successful implementation of complete Scrum framework to accelerate time to market, increase adoption to changing priorities, increase productivity, enhance software quality and improve alignment between IT and business Objectives
• Experienced in generating the most value from the Scrum ceremonies like Sprint Planning, Daily Scrum, Sprint Review/Demo and Sprint Retrospective
• Facilitated Product Backlog refinement, Agile estimation, mid - sprint reviews and Sprint workshops
• Experienced in agile mentoring, improving development team motivation, process innovation, removal of project impediments, working with business/product owner to maximize business value and ROI in shorter period
• Experienced in Scrum based iterative and incremental development showing increasing and sustainable business value every Sprint
• Ensured proper transparency and visibility of agile metrics such as Burn-down chart, Sprint velocity charts, Impediment charts and Dependency charts. Visibility and acceptance of Definition of Done (DOD) and Definition of Ready (DOR) throughout the Agile team
• Well versed in using project management tools for managing and facilitating the development process using JIRA, Rally and MS Project
• Created and maintained Responsibility Assignment Matrix and Requirements Traceability Matrix (RTM)
• Functioned as the primary liaison between the business line, operations, and the technical teams throughout the project cycle
• Seasoned professional, with outstanding client interaction, project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous application development projects in a matrix organizational structure

TECHNICAL SKILLS

Database: Oracle 10g/11g, MS SQL Server

Diagramming Software: Visio

Project Management Tools: HP-ALM, Eclipse, BMC Release Process Management, JIRA, Rally, ServiceNow

Reporting Tool: MicroStrategy 9.4/10.2/10.7

Applications: MS Office Suite, Rational Requisite Pro, Balsamiq (mockups), Sharepoint, Google Docs

PROFESSIONAL EXPERIENCE

Confidential, Fort Mill, SC

Scrum Master

Responsibilities:

• Organized and facilitated Release planning, Sprint planning, Daily stand-up, Sprint Reviews/Demos, Sprint Retrospectives & and other Scrum-related meetings
• Worked with Product owner on artifacts such as Product Backlog, Spring Backlog, Sprint Burndown, and Release Burndown
• Responsible for helping product owners maximize productivity by maintaining the backlog, release plans and radiate Scrum artifacts as required
• Created metrics such as Burn-down and Velocity charts for each Sprint and tuning the subsequent Product Backlog/development/Release Plan to meet feature delivery deadlines
• Ensured the development scrum teams practice the core Agile principles so the team moves toward becoming a self-organized and self-managed
• Educated management and development team on significance of automation and continuous Integration in delivery of quality software
• Made sure the Agile/Scrum process is implemented effectively and provide coaching and training at the team, department, and company levels to maximize its benefits
• Facilitated Scrum of Scrum for offsite Scrum teams in US states
• Responsible for writing user stories and ensure that all prioritized user stories have defined acceptance criteria (Definition of Done)
• Involved in facilitating estimation sessions for epic and theme level user stories for planning releases and mapping the releases to roadmap
• Supported, educated and mentored Product Owners, especially with respect to grooming and maintaining the product backlog
• Tracked and reported Agile Scrum project metrics through daily burn downs and release plans through release burn downs
• Publicized the team's progress and successes to make sure they are highly visible to product owners and stakeholders
• Worked with the PMO team and senior leaders to help practice and spread waterfall project management standards, disciplines in conjunction with Agile framework

Environment: Rally, Oracle 11, XML, JIRA, MS-Office Suite, MicroStrategy 10.7, BMC RLM, HP ALM, Eclipse, Share point

Confidential, Austin, TX

Business Analyst / Scrum Master

Responsibilities:

• Partnered with McKinsey consulting group and captured all the current business processes, identified bottlenecks and provided process improvement solutions for State & District transportation systems (IT)
• Extensively documented Visio swim lane diagrams to display the process flow of various systems within TX - DOT
• Documented numerous use case/ user stories with acceptance criteria for various divisions & solution modules
• Performed cost analysis and provided detailed breakdowns for bids received from vendors to determine the right solutions partner for MPPM project
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop
• Conducted all scrum ceremonies which include Release Plans, Daily Standups, Sprint Reviews and Sprint Retrospectives
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT) and validation
• Performed gap analysis, identifying opportunities for enhancements, and making recommendations based on key findings during requirement gathering
• Functioned as the primary liaison between the business line, operations, and the technical teams throughout the project cycle. Managed Risk Assessment, Risk Mitigation, Risk Log and Issue tracking
• Provided Agile project management controls, project plans, timeline schedules, facilitate RAD sessions, and review software defects
• Worked in an Agile environment and facilitated daily stand up meetings, developed burn down chart, project back log and release backlog
• Responsible for collecting status from offshore QA and DEV teams, monitoring performance of the team for the Sprint and create task sheet and timelines for the team to accomplish
• Supported cross functional teams to address business requirements by converting use cases to user stories
• Worked on creating the product backlog and the Sprint backlog
• Worked closely with teams extensively on Estimating the User Story effort and priority
• Coordinated the process for users which analyzed their current business practices, user needs, and then used that information to define functional requirements and a RFI's and Request for Proposal (RFP) for a new system
• Supported cross-functional teams to address business requirements
• Worked closely with business users for to define UAT strategies and data validation for the web application development
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, JAD sessions and assisted the development of User Manuals for customers

Environment: MS Visio, MS Project, UML, SQL, Microsoft Excel, Microsoft Word, Microsoft Power Point, SharePoint Online, Office 365, XML, Agile, Scrum, JIRA, Rally

Confidential, Norwalk, CT

Business Systems Analyst

Responsibilities:

• Worked with business users and other stakeholders in defining and documenting business requirements & technical requirements
• Worked extensively on identifying and defining data elements for various reports. Worked closely with various teams such as development, testing, ETL and database teams
• Worked closely with development and technology support team to create schedules for cache refresh in PROD environment to reflect current data in reports and dashboards
• Documented testing scenarios & captured numerous test cases, requirements traceability matrix, data mapping documents etc.
• Performed requirement analysis, went through all the use cases and workflows
• Monitored client expectations and conducted user interviews
• Demoed and presented various feature requirements to the clients onsite and offshore.