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Business Processes Director / Executive Program & Project Management Consultant Resume

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Charlotte, NC

SUMMARY

  • 17 plus years of practical Executive Management thinking and problem solving abilities dat can be applied to any assigned task. Strong business aptitude and skills dat are transferable across a number of vertical markets. Teh ability to lead by example and hard work. Military trained and self - motivated wif efficient time management skills.
  • Able to adapt easily to new situations, work independently wif excellent verbal and written communication skills. Maintains teh highest standards and business ethics. Capable of work towards teh growth and betterment of a career as well as teh company serving.

TECHNICAL SKILLS

  • Sr. Executive Director • Manager • Supervisor • Estimator • Project Manager • Production Manager • Accounts Manager • Change Management • Financial Forecast • Budget and Business Analyst • Sales Force • Operations Improvement • New Business Development • Contract drafting /Negotiator • Complex Material Handler • Inventory Control • Electrical and Mechanical Maintenance • Logistics Management • Lean Six Sigma: Green Belt • AutoDesk professional • Microsoft Excel
  • WordPowerPoint MS Project and SharePoint expert • Smartsheet • Hansoft • SAP/Oracle Help desk • Jet Turbine Propulsion Units • Industrial Machinery Operator • Quality Assurance • Quality Control • Risk Management • Secret Security SCI/CI Operations

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Business Processes Director / Executive Program & Project Management Consultant

Responsibilities:

  • Acting consultant on Planning, executing, and managing projects according to timelines and budgets.
  • Collaborate wif operations unit to manage business processes, milestones and teh associated time of Healthcare lien resolution activities.
  • Acting consultant to Executive level personnel for best business operation management strategies.
  • Communicate wif project stakeholders.
  • Human resource allocation
  • Corporate Change Management strategist
  • Operational risk Management
  • Provide expert knowledge to implement entry to high level corporate operation/structure management
  • Managing projects quality throughout project life cycle.
  • Design projects wif client services and business development leaders.
  • Provide status reports, including monthly, mid-term, and post-project debriefs.
  • Meet financial objectives by monitoring performance, analyzing variances and taking corrective action.
  • Hold resources accountable, work to remove obstacles and escalate issues appropriately.
  • Provide guidance to Business development team on how to Develop VP level and C-Level relationships
  • Communicate wif government and private health care agencies.
  • Coordinate wif IT project team to define business requirements and perform testing for enhancements to internal systems.
  • Coordinate client communications wif client services and/or business development to ensure data requirements are met for timely lien resolution.
  • Follow, identify, and/or develop tools and best practices for program management and execution on a senior level.
  • define scopes of service for client to operate Lien resolution
  • Provide management and direction for insurance claims, billing, payable and receivable departments.
  • direct program success and measurement through tailored KPI system
  • provide expert change management.
  • Financial Risk and impact Management
  • Fraud analysis
  • Provide P&L (Profit and Loss) analysis Directly to COO
  • Provide M&A (Merger and Acquisition) analysis, planning and close.
  • Provide Executive consulting insight on Profit Margin and EBITDA
  • manage operational structure and people allocation per sector.
  • Manage PMO offices and product need as it pertains to each site specifically.
  • Manage teh allocation of lien trust funds per client.
  • Complex International Contract negotiation, draft and management.
  • Did contract negotiations
  • FARs Part 15 & 23
  • QPO developer and LSA management.

Confidential

Product Manager / Sr. Executive Program and Project Director / PMO Vice President

Responsibilities:

  • Maintain dual responsibilities as Sr. Executive Program Director and Vice President to teh President of US Operations.
  • Drive new business development and oversee change management processes.
  • Direct and manage Program units to 100% success through project and resource management wif Agile & FEL logic.
  • Expert P&L (Profit and Loss analysis)
  • Provide P&L (Profit and Loss) analysis Directly to COO
  • Provide Executive consulting insight on Profit Margin and EBITDA
  • Provide M&A (Merger and Acquisition) analysis, planning and close.
  • Understanding of OEM and Brands through multiple industries
  • Able to develop VP level and C-Level relationships
  • Direct teh approach for international business development
  • Direct change management processes
  • provide financial revenue cycle reviews
  • manage coordination of international sales and services on steel and aviation composite parts
  • Direct marketing team and sales team to success in all regions
  • Provide accurate leads for sales
  • Understand multi industry market trends and set sales force analysis
  • Provide scopes of profitability management on an executive level.
  • Provide project oversight through each phase from inception to close
  • Complex International project delivery management
  • Develop strategic analysis for financial profitability, asset acquisition and gains.
  • Direct manage full business sales forecast team.
  • Create and broker new business opportunities from inception to close.
  • Provide expert financial evaluation for new business venture.
  • Analyze economic market trend to industry for possible growth.
  • Drive process flow and coordination for delivery to customer.
  • Understand escalation procedures and proactively resolve matters.
  • Drive new business acquisitions and manage sales force.
  • Negotiate contracts internationally wif current and potential business units.
  • FARs Parts 15, 18 & 23,
  • Manage a team of 50 to 1800 direct reports globally.
  • Develop work scope and assigned key resources.
  • Provide customer financial prospectus to future clients
  • Reduce teh need for reactive maintenance from 80% to 20% and set preventative maintenance schedule bi-weekly.
  • Set teh lowest inventory days & value on hand from 180 days to 45 days at a value of $24,000 monthly since 2013.
  • Provide sales & support for CPP contract customer. Manage projects for ERP start up wif daily report and analysis for teh customer.
  • Implement and improve steel refractory practices and equipment availability via instruction if teh latest steel refractory application methods. Recommend teh best steel refractory practices based off success and commonality wif other CPP sites.
  • Provide expert knowledge of Steel refractory chemistry, composite, resin bonded, plastic, alumina, ceramic, mortar and flux regulation for best steel quality production.
  • Direct and Manage 3PL Intermodal logistics, procurement warehousing and tracking of all material needs per project work scope.
  • Direct intermodal logistics team and 3PL client teams.
  • Direct cargo terminal teams for ship/receive goods
  • Manage network geographic communication for real-time logistics processing from inception to ETA.
  • Direct communication between service clients for escalation tracking needs.
  • Direct logistics process flow wif an average of 95% work capacity at intervals of 15-25 minute lead time for material handling and carrier transit
  • Hands on change management expert
  • Install and maintain refractory applications for teh electric arc furnace, ladle furnace, rolling mill, ladles and tundish.
  • Track control items and check items wif Microsoft Project.
  • Capitalize on direct sales for 100% profit on non-contract Refractory or Services.
  • Set and analyze pricing per refractory, Estimate project cost verses pricing and build of materials. Provide sales and savings projections of in house manufacturer refractory material.
  • Project goals, milestones and KPI’s per project by providing teh customer wif daily and monthly reporting of consumption, pounds per ton and dollar per ton through use of teh CPP tool generated via advanced macros creation through Microsoft Excel.
  • Direct and manage teh service of mechanical and electronic industrial equipment on a monthly base through GSE maintenance wif and 3-6 hour turnaround time.
  • Sustain and improve teh highest product substitution in teh CPP Gerdau fleet at 100% wif in house manufactured steel refractory products. Lead teh commissioning of teh first Sig-V Steel alloy gas steering system in teh CPP Gerdau fleet.
  • Lean six sigma: green
  • ISO 9001: 2008 certified.

Confidential

Production Projects & Planning Manager / Quality Control Supervisor / Internal Technicall Record & Accounting Manager

Responsibilities:

  • Lead projects from Inception to close wifin or below budget.
  • Lead Business Development team through each project phase
  • Provide project oversight through each phase from inception to close
  • Create and manage sales, marketing, and research teams.
  • Project goal and KPI’s per project and follow up meeting for results on project budget and balance of $25M - $106M.
  • Project Management & Planning for Structural airframe
  • Purchase goods on hand by managing logistics warehouse monitoring minimum and maximum inventory levels.
  • Track cost of material on hand for project Estimation and forecast.
  • Thoroughly research Airworthiness directives through Bombardier, Dash 8 and AirNAV spec. Sikorsky; S72, S76, S92, H53, H60.
  • Set and analyze cost/pricing through advanced formulas and macros wif Microsoft Excel.
  • FARs knowledge and other government allocations
  • Estimate project cost and build of material Wif SAP, Oracle, & Solomon software.
  • Use AutoCAD and Solidworks engineering design software for project functions on aircraft maintenance and custom work.
  • Manage Aviation inventory of composite, mechanical and electronic components through SAP, Oracle and advance Excel formula driven working inventory file.
  • Create and manage business product
  • Develop, improve and implemented new production control procedures for Aircraft Maintenance planning dat cut production turnover by an average of 2.5 days per week wif an annual savings of $215k.
  • International complex project delivery management.
  • Analyze and develop EBIDTA and Profit margin for US success
  • Direct teh approach for international business development
  • Direct marketing team and sales team to success in all regions
  • Provide accurate leads for sales
  • Understand multi industry market trends and set sales force analysis
  • Provide expert change management strategies
  • Negotiate and draft contracts of sale and services including NDA’s as Contract Administrator.
  • Define scopes of profitability management Executives and C-Level clients
  • Direct Management of site and remote personnel
  • Develop strategic analysis for financial profitability, asset acquisition and gains.
  • Direct manage full business sales forecast team.
  • Aviation Records management
  • Create and broker new business opportunities from inception to close.
  • Expert P&L (Process and Loss analysis) and reporting
  • Provide expert financial evaluation for new business venture.
  • Extensive Business Aviation Administration's knowledge
  • Analyze economic market trend to industry for possible growth.
  • Continuous Audit analysis
  • Company structural organization planning
  • Develop and manage team performance and reviews
  • Direct projects via Agile logic and FEL
  • Develop and write QPO’s
  • Direct sales team and research target arenas of potential new business in collaboration wif open source marketing
  • Verifying appropriateness of charges for materials and labor to determine transactions have been recorded accordingly.
  • Implement new quality practices to ensure quality standard of ISO 9000 and 1400.
  • Extensive FBO International/Municipal knowledge
  • Aviation leasing and sales
  • Jet card sales and program development
  • Ground management
  • Cargo management
  • Hands on facility change management expert
  • Terminal directive facilitator
  • Direct facility Mechanical and electrical GSE departments.
  • Extensive understanding of composite parts and chemical makeup.
  • Practical Jet Turbine & Prop Diesel Knowledge.
  • Lean Six Sigma: Green Belt
  • Knowledge of ACAT III-IV programs and AAP. ISO 9000, 14000 & 500: 2011 Certified. FAA & IAAR certified under Airframe & Power plant regulation.

Confidential

AW/SW/SO Petty Officer Second Class: SWCC & Aerospace Executive

Responsibilities:

  • Lead 750 plus USN Sailors & UNSM Soldiers through two deployments during a time of war. Instructed 340 classes on Operation Security and mission readiness.
  • Conduct entry and extraction for black operations teams.
  • Provide cover and assault on NAV surface from and to enemy during engagement.
  • Supervise mission objectives in collaboration wif DoD United States Special Operations Command (USSOCOM)
  • Level 1 Secret Security Clearance & TS/SCI.
  • Create work desk for Senior Officials, provide data on goals, common threat theory, & Situational awareness.
  • Manage Projects from inception to close out phase wif 98% accuracy and success rate.
  • Manage Projects wifin NAVSTATS, Agile logic & LEF
  • Provide daily reporting to key stakeholders, government and civilian.
  • Manage Navy Executive CAPEX projects and funding from at $180M
  • Manage P&L Finance for private contract units
  • Provide project oversight through each phase from inception to close
  • Manage deliverables to 98% time efficiency and success
  • Develop strategic analysis for financial profitability, asset acquisition and gains.
  • Direct manage full business sales forecast team.
  • Create and broker new international business opportunities from inception to close.
  • Provide expert financial evaluation for new business venture.
  • Analysis economic market trend to industry for possible growth.
  • Provide data through advanced material processing software by conducting RSV Satellite Imagery though advance military technology.
  • Conduct PriFly Operations on deck of several aircraft carriers as a Fly zone Officer.
  • Direct teh movement of aircrafts such as FA-18, FA-22, E2-C2 Hawk Eye, C-130, CH-53 and EA-6B prowlers.
  • Manage logistics and inventory for sensitive government equipment and supplies per warehouse using advanced government issued software.
  • Manage Military cargo and facilitate directive.
  • Change management expert
  • Ground handling management
  • Air cargo management
  • Hands on Mechanical background
  • Conduct Audits
  • Provide root safety analysis
  • Review of organization structure in unit
  • Assign and lead KPI structure for ground units quarterly success at 98%
  • Run multiple machines, monitoring various gauges and adjusting as needed and interpret charts, graphs, mechanical drawings, schematics, and teh utilization of AutoCAD engineering software.
  • Conduct basic troubleshooting, Preventative Maintenance & Routine Maintenance of aviation/sea vessel parts as needed.
  • Manage maintenance department for Mechanical and Electric work orders for nuclear vessels. Estimate project cost for offshore production and mission purpose to validate government spending per project.

Confidential

Project Manager / Director of Logistics / Associate Vice President of Operations

Responsibilities:

  • Negotiate wholesale contract wif third party venders monthly.
  • Adjust sale and marketing methods per industry direction and analysis.
  • Inventory Electronic Equipment via Microsoft Excel creative Working Inventory file.
  • Provide customer service by researching electronic components and parts for mobile audio & custom in home entertainment units.
  • Provide direct visual marketing and advertising through corporate assigned budget for television and campaigns billboard project.
  • High level management of 250 employees
  • Conduct inbound and outbound transfers of electronic components by placing service orders and trouble shooting.
  • Understanding of OEM and Brands through multiple industries
  • Direct intermodal logistics team and 3PL client teams.
  • Direct cargo terminal teams for ship/receive goods.
  • Manage and Direct Logistics and Sales force team
  • Manage 3PL Leasing department and sales
  • Manage logistics terminal and communications department
  • Manage network geographic communication for real-time logistics processing from inception to ETA.
  • Direct communication between service clients for escalation tracking needs.
  • Direct logistics process flow wif an average of 90% work capacity at intervals of 20-30 minute lead time for material handling and carrier transit.
  • Ship, Receive and track orders through advanced computer software SAP, Oracle, Solomon, ASN FedEx/UPS/DHL.
  • Manage Projects from inception to close wif agile logic and FEL processing.
  • Direct business process improvement and change management processes
  • Manage custom installation electrical maintenance department. Schedule delivery and installation of purchased good from store to customer’s place of residence.
  • Audit and track store inventory on a daily bases to complete 100% inventory count.
  • Train employees on company policy, procedures quality standards. Maintain communication wif customers for future referral purposes.
  • Lean Six Sigma: Green BeltTeach and certify employees wif industrial work force classes on fork, clamp, and scissor and reach lift machinery.

Confidential

Risk Management Pre Mitigations / Change Management business Processes

Responsibilities:

  • Assisted line managers in identifying and monitoring all key risk indicators of prescribed area.Participated in internal risk assessments meetings and developed methodologies for managing riks.
  • Coordinated wif RAC members and Business Line Risk coordinators and implemented various processes.
  • Evaluated content of risk and performed self assessment on various businesses.
  • Developed risk of dashboards and combined all enterprise information such as key risk indicators.
  • Facilitated in identification of risk across cross functional business lines.Prepared all risk materials for Risk Advisory Council.
  • Planned various Quality Control reviews and monitored compliance to all controls in processes.
  • Maintained records of all Quality Assurance procedures and maintained a timeline for same.
  • Coordinated wifbusinessunits and analyuanalyzed results of all reviews and developed solutions for same.
  • Monitored all issues and escalated it to director if required.Analyzed all internal procedures and recommended improvements in various procedures.
  • Identified potential risks and conducted various ad hoc reviews for processes.Provided weekly update/analysis/trending of delinquency and charge offs.
  • Surpassed 2000 delinquency goal of 1.00% in January (.95%), February (.95%) and March (.98%) of 2001.
  • Calculated monthly charge off ratio and prepared reports of trends and analysis of performance for VP of Lending and Chief Operating Officer.
  • Surpassed 2001 charge off ratio goal of .55% in January (.43%), February (.48%) and March (.42%) of 2001.
  • Prepared Board Report for monthly Board of Directors meeting explaining trends and providing analysis and possible solutions pertaining to loan performance
  • Acted as management lead on several ongoing projects in conjunction wif Project Management Department

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