Business Analyst Resume Profile

Summary:

Experienced Information Technology Business Analyst skilled in achieving operational efficiency and regulatory agency compliance for a variety of industries. Business process improvement, data analysis, and requirement management expert. Employs root cause analysis to identify issues and develop process improvements that lead to customer and user satisfaction. Exceptional planning and implementation capabilities.

Core Competencies:

Project Management
Software Requirements Document
Problem-solving and Analysis skills
Requirement Elicitation/Analysis
Business Processes and Use Cases
Visual Modeling
Excellent written and oral communicator
Proficient in MS Office, JIRA and SPIRA Team
Process Procedure Documentation
Familiar with both PC and Mac operating systems
Proven Experience with public speaking, teamwork, and delegation
Self-reliant, disciplined, and goal oriented
Well-organized and punctual
Thirst for knowledge and a strong work ethic
Leadership

Technical Skills:

Operating Systems: Windows 8, 7, Vista, XP Professional, 2000, 98, and 95.
Browsers: Mozilla Firefox, Internet Explorer, Google Chrome
Software: JIRA, SPIRA Team, Microsoft Visio, Microsoft OneNote, Microsoft Project, Outlook, Microsoft Office, Go-to-Meeting, Gantt Project

Work Experience:

Business Analyst

Confidential

Understand/analyze the business issues and data challenges of our client's organizations and industries Pharmaceuticals, Life Sciences, Energy and others
Troubleshot, diagnosed and corrected deficiencies with user's applications
Determine the scope of the project and enforces deadlines/schedules
Involved in negotiation between multiple business
Identifies client organization's strengths and weaknesses and suggests areas of improvement
Requirement elicitation, specifications, business cases, business processes and use cases related to proposed solution
Developed functional specifications/software requirements documents and system design specifications for client engagements
Reduced product defects through proper application and requirement analysis
Communicates and applies project standards
Manages resources in accordance with project schedule
Assisted in the development and review of User Acceptance Testing for multiple clients.
Developed step-by-step training materials in a user friendly approach

Composition Analyst

Confidential

A position in the Instrumental Water Quality department, within the Environmental division.
Responsible for instrument calibration
Hexachrome and perchlorate testing of soil and water samples
Reviewing and assembling data in an efficient manner with a high degree of quality
Diagnosing complex problem and offering solutions with a high degree of independence
Using the IC instruments and implementing maintenance as needed and training new employees as necessary.
Documentation and specification skills were implemented when writing new SOPs and handling the data analysis reports that were to be turned in to the clients after testing was complete.

Retail Clerk

Confidential

Customer service, register experience, store visual and marketing aspects

Confidential

Customer service, register experience, store visual and marketing aspects

Confidential

Assistant to the Merchandising manager. Helped with the visual aspects of the store, stock, customer service, register experience, make-up application, inventory, plan-o-grams, etc.

Confidential

Child care / nanny duties prepare meals light housework

Confidential

Answering phones
Fax/mailing
Quarterly account statements
Drafting letters to clients
Data entry
DOS system entries
Approving/denying and calculating loan amortization schedules
Client relations/reporting
1099 reporting, etc.

Confidential

Teaching ages 3 tap, ballet, jazz, hip hop and point. Responsible for classes and choreography

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