SUMMARY:

• Good knowledge on the financial services industry/Contract Budget/Banking/Government/Mortgage and Business development.
• Worked with GAAP accounting, HAFA, HAMP, Dodd - Frank rules, Hospital MIS System, Invoice/payment structuring, and compliance process.
• Expert knowledge on Governance functionality and its information guideline.
• Good Knowledge on the financial instrument servicing requirements.
• Depth knowledge of the Software Development Life Cycle along with Project Development and Project implementation.
• Strong Project manager/Development coordination skills along with taking ownership of all duties and responsibilities.
• Group and individual based problems solving and decision making on Project Implementation/Delivery.
• Experience in creating documents such as Feasibility Reports, Statement of Work, Contracts, Systems Request, and Risk Assessments.
• Excellent Software marketing/Business Development communication and organization skills with the ability to adapt to a new environment.
• Developing, implementing and reviewing contracting plans for pre-award, post-award, price/cost analysis and a wide variety of procurement activities.

TECHNICAL SKILLS:

Oracle E-Business Suite; Oracle P2P ( Purchase) Hyperion, Oracle Database 10g, CAC (Escalation tool), Brio (Reporting tool), Epicor; People soft; 11i ( ERM tool) Plainview; E-Room ( Documentation Content management) Cosmos Billing, Enterprise Architect, Rational Rose, Rational Requisite Pro and Visio ( Use case/ Flow Diagram); Excel; Access, Word; Power Point; Output, HP Quality Center ( Test Documentation) Snag-it, Share point. Next-Gen; Power-Link; Office Communicator. Operating system: Microsoft Enterprises, Window 2003/2007/2010/365

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, MD

Business/Program Analyst

Responsibilities:

• Established Confidential Project deed in Commercial Bank /Health/ to promote the application.
• Worked on the E - Governance with local body to focus on the Municipality functionality and its derives feedback.
• Worked on Contract Documents, SOW, Billing Invoice/maintenance Coordination, Implementation, delivery in all Project per goals and condition.
• Purchasing and/or managing a variety of service contracts including IT support services, financial management services, SLA management services and others services;
• Identify, consider, resolve issues or problems of a procedural nature;
• Apply fact-finding and techniques such as employee/supervisor interviews, review of computer systems, records, and files.

Project/Business Analyst

Confidential

Responsibilities:

• Worked on the project to develop/support Under - writer processing loan Rules/Regulation application, based on Dodd-Frank and CFPB requirements.
• Worked on a project supported by Neighbor works/Treasury department for sort sale litigation.
• Worked with Hopeloan port (MORTAGAGE) to develop GMAC - CDP (Consumer Direct Portal) mortgage application for the Borrower, Consular and Service providers.
• Worked to onboard Servicers (Banks) in Hope loanport portal and integrate with the web-application support. skill in preparing and delivering briefings to managers on investigative findings and recommendations;
• Worked on Statement of Work, Contract Document, Billing, Invoicing and Budgeting the project base financial activity.
• Wrote Business Requirement Document and participated in JAD process for various projects with technical/user/business owners.
• Assisted managers in defining their acquisition needs and sources for obtaining them.
• Provided Service level agreement, Statement of Work on the call center Project, for the Borrowers of GMAC to support Level1, Level 2 web access application.
• Coordinated with HLP team, Confidential Developers/testing team, Hosting.com team and Rackspace team for the migration of cloud hosting from Rackspace .com to Hosting.com to our Hope loan port application.
• Developed Project Plan, Service level agreement and workflow for the requirements.

Confidential, Rhode Island

Business Analyst

Responsibilities:

• Reviewed and analyzed Business Requirement Documents and wrote test Script based on the requirements of the project.
• Worked on Quality Center for test plan/lab, script and requirement/and coordinated with tax compliance group (subject matter expert) on system application.
• Walked throughout with Programmer (fidelity - out sourced) for system integration and tax merged documents.
• Communicated with Source-link for Tax form printing/online distribution for the 2011/12 forms.

Confidential, Hopkinton, MA

Business Analyst

Responsibilities:

• Worked on the Project Integration of Data Domain from E - People to Oracle (CSI) and analyzing the Data Mapping process.
• Wrote Functional requirement/ Test Plan and validated for approval.
• Creating User Acceptance Test Script and delivering status information to Stake-holders.
• Communicating with Quality Assurance Team/ Next Gen Team/ Power-link Team /Oracle11i promoters to integrate Data Domain to all applications.

Sr. Analyst

Responsibilities:

• Supported Project Manager on their high level milestones, Project Budget preparation, Writing Business Case, Problem/Opportunity Statement, analyzing and documenting the documents of the project.
• Attended JAD meetings, wrote minutes and BRD and provided input to the project manager.
• Worked in HP Quality Center entering the Business/Functional requirements in Requirement field, Test Plan, and worked with Design, steps, and traceability matrix.
• Confidential is a leading global financial services and technology provider for the securities Industry, providing services and solutions to investors, employees, exchanges, and other financial institutions.

Environment: Windows 2000-2007/XP, MS Office (Access, Word, Excel, Visio, Project), SQL, Web Services

Analyst - Cash Operations and Billing

Confidential

Responsibilities:

• Analyzed cash related batch jobs and recommended various coding changes related to timing and processing of cash transactions and delivery - receipt transactions.
• Helped representatives from client companies (mostly Fortune 500 companies) with their various issues including Account Reconciliations, Account Payable, Accounts Receivable and other Cash Management related inquiries.
• Maintained documentation for changes in all processes those impacted any cash processing in-house of those which were vendor related.
• Maintained telephone reports of the clients incurred by Confidential call Center. Created reports; reconciled the ledger and insured proper cash flow operations reported.
• Prepared Invoices on monthly basis for more than five hundred corporate clients. These included monthly fees, transactions expenses, reports expenses or any other expenses incurred as out of pocket per the contracts. Job also included creating Performa invoice and writing off all charges of the terminated clients.
• Researched and reconciled items billed to the clients, handled any error occurred and input information in the system to compute correctly.
• Responsible for overseeing other projects that impacted any cash operations to make sure that none of the BAU process was impacted and where ever there were any impacts, wrote requirements for other teams that would give business continuity to the Cash Operations team.
• Wrote and updated Functional requirement document for the invoicing application that generated most complex invoices for more than five hundred corporate clients.
• Did intensive research on billing transactions to every time there was any outage to help business understand if the outage was due to manual error or system errors.

Confidential

Reconciliation Analyst

Responsibilities:

• Represented Reconciliation and Corporate action team and worked with various teams in different analysis, research and provided feedback to senior managers that would help them in decision making.
• Wrote requirements for the client reporting and batch jobs that would create data files which helped clients to understand the corporate actions including dividends, swaps, splits and buybacks.
• Worked with business analysts from other teams to create a Account Receivable and Invoicing module that helped the client support team supply the funding letters to the clients and they were paid or Wired funds in a timely manner.
• Participated in debt retrieval projects and worked on update/evaluate/research and data manipulation.
• Reconciled client reports related to corporate action jobs for audit purpose.
• Worked with clients to ensure funds were posted accurately and reconciled funds that were paid via Automatic Clearance House to our companies bank accounts.
• Researched, collected, and analyzed data on stock splits, share swaps and dividends on cash and shares.
• Created Functional requirement document to create reports and provide features to identify role/privilege for security frame work process in all level of administrators.

Confidential

Business analyst

Responsibilities:

• Wrote requirement for front end system that maintained records of employment stock purchase plan shares for corporate clients.
• Helped business understand the process to set up new accounts and recorded market value and tax updates while processing shares through both electronic (DWAC) and manual certificates with brokers.
• Worked on creating various reports including shareholder audit reports that helped internal and external auditors and the organization comply with the government compliances of customer reporting for treasury, ESPP, warrants outstanding and stock performance.
• Worked on data mapping and system integration of DST/DLV to Fairway and AWD.
• Monitored and evaluated daily transaction reports using Fairway and AWD systems.
• Communicated with clients to balance stock options, outstanding shares, and presentstakeholder s queries.