SUMMARY

• Experienced in financial industry, legal, content management, shipping, retail and healthcare industries.
• Experienced in Re-Engineering legacy mainframe application systems to new standards such as .NET or Java architecture.
• Business Analyst with over nine years of experience gathering requirements from users and managers then designing functional and technical specifications. Professional skills in business system documentation review, requirement gathering and documentations including BRD/FRD, meeting facilitations, Project Coordinator, JAD sessions, and client relationship management understanding AS-IS TO-BE.
• Experienced in leading and managing a team of business analysts. Experiences in performing market research, competition analysis, Compliance, Auditing, system architecture, business process, feasibility studies, impact analysis, gap analysis, and risks analysis. Experienced in business process re-engineering, project management, change management, product marketing, and enterprise content management. Strong expertise in analyzing and documenting business requirements and system functional specifications by visual modeling using UML diagrams including use case diagrams, class diagrams, activity diagrams and process flow diagrams.
• Managed the changing requirements, as well as planning, analysis, and design phases of the project. Coordinated efforts between the various levels of the company. Able to communicate with technical, non-technical and senior management audiences.
• Experienced with small, medium, and enterprise level projects. Full understanding of RAD, Waterfall, spiral, RUP methodologies.
• Extensive experience in identifying business environment and developing project scope documents, and project plans.
• Solid understanding in Software Development Life-cycle SDLC , Agile and processing methodology of Rational Unified Process RUP for system development.
• Extensive knowledge and experience in Active Directory, Public Key Infrastructure PKI , ITIL Frameworks, SOX Compliance and other security standards.
• Solid experience in developing QA test plan, test conditions, test case ensuring adequate testing of software both before and after completion conducting and documenting User Acceptance Testing UAT .
• Excellent verbal, presentation and written communication skills.
• Solid understanding of relational database
• Experience with Data Analysis, Architecture, Data Reconciliation and Data Modeling.

TECHINICAL SKILLS

CHRONOLOGY OF PROFESSIONAL EXPERIENCE

Confidential

Business Analyst Consultant

Here, the Portfolio Management System was customized as per the portfolio manager's requirements to generate reports mainly the cash projection summary reports, anticipated cash flow reports, receivable and payable, dividend receivable report, tax lot appraisal and accruals, etc. covering cost basis- realized/unrealized gain/loss, tax lot, disposal method, performance reporting to provide information about its clients investors investment's projections. The team also provided systems support both during the day and during a data migration nightly batch cycle with a team of System Analysts performing this function on a rotating basis in addition to their regular project-related tasks. Utilized SCRUM Agile methodology to implement the project.

Responsibilities

• Managed a team of business analysts as project coordinator and performed project manager duties throughout the project.
• Assigned tasks to team members and reported results to my director and other directors within the IT department.
• Worked in sprints to get the requirements translated from the business side to development.
• Worked with Product Owner, SCRUM Master, and the development team.
• Conducted Sprint planning meetings, daily scrum meetings, and end meetings
• Managed Scrum of Scrums with over a dozen people teams along with their Ambassadors
• Worked on adding functionality to JD Edwards Trading Platform.
• Extracted the business requirements from the end users keeping in mind their needs for the applications, and documenting it for the developers
• Developed a data model with class diagrams in Visio and performed data mapping of the application.
• Acted as the primary intermediary between the Subject Matter Experts SME such as Portfolio Managers and relationship managers to understand and identify the business needs, business rules, business processes interface specifications, documented them in business overview and Business Requirement Document BRD .
• Designed, co -authored graphical depictions of narrative use cases and created UML Models s
• Evaluated existing practices of storing and handling important financial data for compliance.
• Assisted the Project Manager in setting realistic project expectation and evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.
• Communicated with Work Stream Leads to co-ordinate Sarbanes-Oxley SOX IT general control's implementations.
• Completed Project Status Reports led PMO meetings to update senior management and other stakeholders on the progress, issues and artifacts of the project.
• Developed the test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.

Confidential

Business Analyst Consultant

Project: Global Billing and Pricing System Re-engineering of Investment Company

Worked in two primary businesses all with digital banking: Global Capital Markets and Banking and Global Transaction Services GTS . Global Capital Markets and Banking provided investment and commercial banking services covering institutional brokerage, advisory services, foreign exchange, structured products, derivatives, loans, leasing, and equipment finance. Meanwhile, GTS offers cash-management, trade finance and securities services to corporations and financial institutions worldwide. The Global Billing and Pricing System Re-engineering GBPS project retired legacy applications and replaced with this product for Europe and North America Operations. Global Billing and Pricing System GBPS provided Global Transaction Services GTS division the ability to migrate from disconnected suite of billing methods and systems to a consolidated billing platform. The platform facilitated the global standardization of pricing methodologies and created efficiencies in the operational processes.

Responsibilities

• Actively engaged with offshore onshore Vendors/Third party integration partners in requirements gathering, discuss Technological solutions. Conducted and lead requirements elicitation meetings with end users to document system requirements and management of these requirements.
• Authored the detailed Technical Design Document TDD Functional Requirement document FRD for new product functionality after conducting requirements elaboration sessions with Vendor client teams.
• The application was implemented in a .NET environment, with VB.NET and ASP.NET front end, and SQL Server on the back-end. All functionality is implemented in classes using object oriented approach.
• Used UML modeling tools such as MS Visio to define business Flow and activity diagrams.
• Analyzed and documented differences between the as is and to be processes. Made recommendations to development teams regarding the design and implementation of the missing functionality.
• Responsible for working with the manager and other users and creating Work flow diagrams as per the requirement analysis.
• Created detailed periodic status reports to provide end-users, top management and implementation team, visibility into the progress of the implementation.
• Lead design, Technological and status meetings with team members to discuss problem identification, prioritization and resolution, scope creep, and solution architecture.
• Organizing and participating in Release review sessions, demos presentations of the new releases and documenting the feedback.
• Performed Gap analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release road map.
• Provided support towards resolution of issues and enhancement projects for the Global Billing System.
• Conducted queries on the SQL Server Database for data validation and data analysis.
• Tracked and monitored Issues its root cause analysis and resolution identification, Issue prioritization, design and implementation management using Team Track Defect Monitoring Tool to provide accurate estimates of effort for the new requirements and enhancements for UI development projects, the repetitive migrations, requirements gathering estimates, etc.

Confidential

Business Analyst Consultant

Project: Improving Item Maintenance Application IMA

Retail Company is embarking on a new time sensitive initiative to attain better data integrity on item set up as an ongoing process to improve the speed and accuracy of entering items in the Item Maintenance Application IMA tool. Retail Company is partnering with Global Data Synchronization Network GDSN . This initiative will enable its suppliers to exchange valuable supply chain data that is accurate and compliant with GS1 standards, which will improve efficiencies in shipping and ordering.

Responsibilities

• Worked as an On-site Consultant Business Analyst at Retail Company gathering requirements from the business and helping to design IT solutions for business and retail operations.
• As Business Analyst, created wire-frames, modeled data and work-flow to provide project decomposition to management for determining if the project should continue.
• Created and provided cross functional business analysis services to Sears's buyers and internal users, performed in-depth sales and financial analysis.
• Documented functional requirements after extensive interaction with the development and e commerce teams in BRD.
• Developed financial models to help create quantitative and qualitative conclusions.
• Reviewed sales agreement, logistics, and legal and supply chain issues.
• Worked extensively with Sears's proprietary sales reporting software to gather and analyze critical information for vendor negotiations, offer evaluations and vendor selection.
• Conducted process mapping of work-flows and developed methodology and training materials for use across all sourcing projects.
• Facilitated and participated in JAD sessions with the e-commerce team and the external partners such as Best Buy team to elicit requirements and ensure all business requirements are satisfactorily captured.
• To elicit requirement, used different techniques such as interviewing, conducting workshop and JAD session.
• Provided analysis of revenue and financial performance including the interpretation of current month performance information as a forecasting tool for full year performance expectations.
• Created and managed effective financial and operational metric system to provide management with concise information regarding revenue flow.
• Performed the necessary financial analysis to support company key client's performance evaluation and other financial due diligence analysis.
• Managed and monitored all aspects of planning and analysis of a system generating 80M annual revenues approx. .
• Developed process for sales team to manage, analyze and interpret business and product performance across all channels.
• Consolidated all sales and financial information for monthly management reporting. Provided project management support, process mapping and documentation of business processes.
• Developed and rolled out a reporting tool to ensure compliance with process aimed at reducing service requests without proper entitlement.
• Developed databases and metrics to manage, interpret and analyze business results.
• Worked on Sears.com e-commerce website, created requirements for new functionality and improvements to existing functionality of the website. Worked on improving the e-commerce graphical user interface.
• Developed future plans for further enhancements of the website and its features.

Confidential

Business Analyst Consultant

Capital Management Department of a Bank is an asset management firm with customized portfolio management expertise. Its broad range of investment products includes stocks, bonds, mutual funds and alternative investments for institutions and high net-worth investors. The 'Investment Performance Attribution System' project was developed specifically to support investment managers to provide most valuable advisory services to clients on desired asset allocation, attribution analysis, portfolio re-balancing, liquidity needs and future goals. The systems solutions advised the clients on portfolio management strategies, desired investment mix, stock selection and market timing. The system also helped the Financial Planners to identify the factors affecting portfolio risks and returns and provides investment strategy suggestions, investment sensitivity analysis.

Responsibilities

• Worked as a business analyst to build enterprise reporting system to support risk analysis, securities and their valuation, asset management- risks and returns, bond pricing, analyzing financial statements, cash flow etc., financing structures, capital management, portfolio analysis, stock valuation
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Implemented the full project life cycle phases including requirements gatherings, development and quality assurance.
• Conducted user interviews at both in-house and client locations for requirement elicitation.
• Monitored and assisted in designing and development of Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Identified, researched, investigated, analyzed, defined and documented business processes requirements and Use Case scenarios.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Assisted with UAT User Acceptance Testing , developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Worked with development and testing teams to accomplish timely release objectives.
• Ensured on-time and on-budget performance of the assigned efforts to the mutual satisfaction of the business partners/ sponsors.
• Designed and developed all Use Cases and UML models using RUP.
• Developed time lines for project delivery, and managed projects and resources to successful completion.
• Extensively worked on Access, Excel, Word, PowerPoint, SQL, MS Project
• Worked on GSE applications with partner Freddie Mac to update the functionality of the applications. Implemented new business rules and business functionality as part of the applications.

Confidential

Business Systems Project Manager

Worked on Enterprise level applications between the various departments of the law firm. Worked with managers from different departments to improve current applications as well as procure new solutions for the needs of the law firm.

Responsibilities

• Managed an intern who assisted with data analysis and validation
• Managed the data analysis project for the comparison of data in the software for correct duplication
• Contributed to workshop meetings
• Telephoned vendors to assess the feasibility of the various software packages to select the needed one

Confidential

Business Analyst Consultant

Analyzed and tested Account Maintenance Claims System. This web based application was an upgrade to the existing web product used by Fidelity customers to integrate various features that would give the customers and company a consolidated view. It was mainly designed to maintain customer accounts and support the following business functions: opening and closing of accounts with consolidation features, establishing a link between accounts, balance inquiry daily, weekly, monthly report features added , balance transfer, electronic payment and account activity look-up, as well as collections module. It also allowed automating the bill payment and claims services online and having periodic reminder system trigger based on various events. The transaction history can also be customized, using fillers like date, amount and deposits etc.

Responsibilities:

• Interviewed clients to understand their business and functional requirements, gathering their future needs and transforming them to functional specifications
• Acted as primary liaison between the client departments and the Information Systems department performed analysis, review, and estimation of client requests prepared and reviewed system requirements, and client documentation prepared and executed detailed test plans and test cases.
• Used Unified Modeling Language UML to create artifacts for the project related artifacts.
• Involved in interviewing Subject Matter Experts SMEs and carefully recording the requirements in a Business Requirements Document BRD .
• Performed gap analysis between the As-Is model of the legacy system and the To-Be model to identify the gaps, logged issues relating to the identified gaps and worked with the SME to get clarifications.
• Provided enhanced features for corporate log in and generating account reports.
• Worked on writing functional specification for reporting module that handled credit and consumer risk management services.
• Created RTM Requirements Traceability Matrix mapping requirements to design artifacts to SIT Cases to UAT Cases.
• Created use case, activity diagrams, sequence diagrams and ER diagrams in MS VISIO.
• Analyzed business requirements, performed gap analysis and segregated them into high level and low level use cases, activity diagrams/state diagrams and class diagram documented and maintained requirements traceability matrix to ensure that all requirements are traceable from top to bottom and to provide a basis for test plan.
• Analyzed user statement of requirements to develop new reports.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications
• Checked validation of the application against the requirements
• Organized a number of JAD sessions wherein the SMEs, designers, developers and testers could communicate to enhance the quality of the desired product.
• Participated in design walk-through with SMEs and the technical team.
• Involved in writing several test cases