SUMMARY

• Certified Scrum Master and have helped many client teams with setting up & optimizing Agile transformation for their delivery teams.
• Strong experience as Product Owner collaborating with cross functional Business owners and their leadership teams in defining RFPs, Project Scope requirements as well as vendor selections and managing delivery of the projects from End to End perspective.
• Excellent communication skills with ability to develop strong client partnerships to get thorough understanding of their existing business processes, the opportunities for improvements and the critical problems they need to solve.
• Strong experience in identifying the key drivers of value and getting to the root of business needs/problems. My observation and experience has been that most complex problems do not always require complex solutions, so I always try to extract simpler solutions to solve those using technology or process changes.
• Experience Delivering end to end BI solutions, working with leadership team in Building KPI dashboards along with other metrics that look in to the health of critical operations or projects.
• Successfully lead many projects thru entire SDLC including orchestration of friendly UAT activities that involved enhancements to customer facing portals that exposed and simplified customers’ interaction with Enterprise IT systems for essential functions such as generation of quote, conversion of quote to order, billing, promotions, electronic payment processing, provisioning statuses, and accessing customer care.
• Strong experience supporting Enterprise PMO processes to guide business owners in developing detailed program/project plans, business case development, Articulating ROI, Project Order of magnitude, Project funding approval requests, Planning phases such as Project initiation, elaboration, execution, monitoring, and transition activities.
• Strong Business consulting skills in drawing out Business requirements/user stories/use cases to subsequently elaborating them into system architecture solution, system use cases, or functional/System requirements, specifying nonfunctional requirements such as needs for disaster recovery, Security, Latency and scalability.
• Experience leading testing teams to execute functional, regression, pairwise, E2E system integration, performance testing and Business scenario testing.
• Strong hands on experience in system analysis to identify what system changes are necessary and provide Business impact analysis to downstream systems in multi - system impacting projects
• Experience working closely with IT leadership teams to build roadmaps for fulfilling business needs.
• Comprehensive knowledge of Project management methodologies and iterative software development life cycle (SDLC) using Rational Unified Process in CMMI level 3 environments. Knowledge of Waterfall & Agile/Scrum development methodology. Knowledge of Business Architecture standards such as TOGAF.

PROFESSIONAL EXPERIENCE

Confidential

Delivery Manager/Scrum Master

Responsibilities:

• Helped CISO team as Delivery Manager/Scrum Master to ensure all Security & Regulatory compliance requirements (for SOX, PCI, IAM, Right to Forget, Sensitive Data handling, etc) are defined at the right level of details with measurable controls. Shielded the team from distractions, helped remove impediments and ensured final requirements are signed off by Business owners, reviewed by Development, QA teams and by external vendor teams so they are delivered on time, within budget.
• Managed the Scrum team activities within an overall SAFe framework. Maintained all aspects of running the agile development team, ensuring product backlog is built; the architecture solution is understood by all team members as well as other teams our applications interfaced with. The ecosystems consisted for geographically distributed resources and the goal was to launch of key customer facing apps to a new AWS cloud environment.
• Drove projects E2E from original concept, prototyping, planning, architecture design, building the delivery schedule, development and testing. Utilized technical and analytical skills to solve several problems on day to day basis with an eye to simplify and enhance the customer experience.
• Worked closely with the business partners, architects and other analysts to engineer high level architecture/approaches, come up with system features & requirements, and provide assessments with release planning estimates. Facilitated discussions to solve critical problems or impediments as needed between various teams.

Confidential

Product Owner/Business Solution Analyst

Responsibilities:

• Lead an agile team as a Product Owner/Scrum Master to support quote to cash consolidation effort on cloud based custom Salesforce.com platform, that involved definition, setup and configuration of products within the new architecture.
• Worked with Business stakeholder to Help them define and build requirements with testable acceptance criterion. Conducted User story grooming sessions. Managed the sprint backlog and burn down reporting.
• Helped Level3 with analysis for rationalizing redundant products and services they had from acquisitions in support of Q&O Consolidation projects.

Environment: Salesforce.com, Rally, Product Catalog, BPM, Master Data management, Quote to Cash, Rest APIs, Soap UI, etc

Confidential

Lead Business System Analyst

Responsibilities:

• Helped Confidential redesign and streamline their release management process for TPF based GDS platforms using IBM Rational Team Concert tool.
• Worked with Staff to build as -is process diagram, sequence diagrams and context diagram. Worked with technical configuration teams to define a new process using Rational Tools. Conducted Pilot testing and helped teams migrate to the new platform and processes. Build Training documentation for various roles.
• Helped in definition of configuration for the Rational Team Concert to allow source code management, and Loads control artifacts such as release calendar, and deployment of Loadsets to various environments.

Environment: Release Management, SCCM, Java, IBM Mainframes, TPF sourcecode management, Rational Team Concert, TPF Toolkit, etc