Confidential

Sr. Business Analyst/ Basel II Retail Credit Risk

• Responsible for creating Project Tollgate, Requirements Strategy, and Business Requirements Documents for Basel II Retail Credit Risk projects involving IT system remediation for International Operations
• Managed multiple projects and related activities to meet aggressive deliverable dates
• Built and fostered business partner relationships by creating a collaborative across multiple stakeholders to ensure Basel II requirements were properly researched and implemented
• Conducted audits and assessments of systems processes and controls of North American and International Operations business environments from a retail credit risk perspective

Confidential

VP/Service Delivery Consultant/Process Governor

• Responsible for Application Governance deliverables and guidance across Channel Technology in CSBB Technology and Risk
• Coordinated resources across the enterprise, including application managers, risk and compliance, auditors, technology partners, and business partners to assist in the implementation of tactical plans to mitigate risk and improve controls related to the Channel Technology group
• Performed audits and assessments of Channel Technology, analyzed results, and led technology and risk and compliance task forces to remediate issues
• Promoted 'best practices' across Channel Technology, helped define standards, and worked with development teams to adopt and implement new tools/processes
• Developed and presented status reports, metrics, and topic summaries to senior leadership

Confidential

AMT Analyst GIS

• Project: Application Transformation Management
• Key participant in the development of a application access risk assessments utilized by analysts to evaluate existing standards across the Enterprise
• Facilitated 1-1 interviews with Application Teams, performed gap analysis and led development of remediation plans
• Acted as liaison between PMO, Web tool developers and analyst team and implemented a change request process to log and track changes to Web tool

Confidential

Project Manager

• Project: Customer Selection Facility - Wells Fargo / Wachovia Integration
• Work stream manager for the Wealth, Brokerage, and Retirement WBR division's customer migration to a consolidated platform responsible for coordinating activities for state conversions
• Led effort to establish business rules for customer account selection and creating data extracts for downstream operational and analytic systems
• Managed risk issues and change control requests for the line of business conversion events
• Oversaw catch-up integrations for WBR customer account conversions
• Established system of record for customer selection and streamlined process for future conversion events
• Worked command centers during conversion events providing support, research and issue resolution to mitigate customer impact

Project Coordinator

Confidential

• Integral member in the transition of Wealth's desktop image from Wachovia's to Wells Fargo's systems impacting over 2300 employees
• Analyzed and maintained a database of all Wealth desktop applications in dual environments
• Coordinated with technology machines to be reimaged or replaced, and synchronized the deployment of desktops to coincide with the bank conversion event calendar to minimize business impact

Confidential

Critical Analyst Internal Threat

• Analyzed and escalated data in motion containing NPI and other proprietary bank information
• Developed documentation to define policies surrounding data in motion
• Project Coordinator for EIM Initiative Planning 2010, OCC Engagement and Data at Rest Future State

Confidential

Project Coordinator

• Provided analytical and logistical support for project related meetings
• Maintained key project deliverables
• Tracked and reported open issues, action items, risks and risk mitigation actions
• Maintained team SharePoint site, document library and user access
• Documented integrated project plan
• Contributed to statement of work
• Oversaw change control process
• Project: Official Check and Money Order Replacement Phase 1 2
• Recognized with Shared Success Award for work on project
• Provided analytical and logistical support for project related meetings
• Maintained key project deliverables
• Tracked and reported open issues, action items, risks and risk mitigation actions.
• Maintained team SharePoint site, document library and user access

Confidential

Business Analyst Point of Sale Store Operations

• Lead business analyst for requirements gathering, writing and testing of releases 1.5, 1.6 and 2.0 for the GM POS software
• Acted as liaison between Store Operations, Sales Audit, Legal, Loss Prevention, Human Resources and Payroll for all IT change requests and developing new requirements
• Managed change control process that controlled new software development for the POS system

Confidential

Project Manager

• Project: Security Point Of Contact Program Implementation
• Initiated and implemented security point of contact programs at the 2-dot, 3-dot and 4-dot hierarchy levels
• Project: Vendor Assessments/Supply Chain Management
• Developed documentation to address security requirements for bank suppliers
• Worked with legal, audit and supply chain management to develop process documentation for reverse assessments

Confidential

Project Manager

• Tracked merger milestones and ensured deliverables meet target datesCommunicated with line of businesses, recorded issues, impacts and lessons learned
• Managed performance tracker database with all merger related activities

Confidential

Business Support Lead / Business Analyst III Business Continuity and Disaster Work Recovery

• Provided consulting on corporate business continuity initiatives, strategic planning and implementation of recovery processes for assigned clients
• Facilitated, planned tested multiple work area/technical recovery exercises from recovery locations document planning, testing project detail for mgmt review/acceptance supported specific client base lead or participated in real/simulated major recovery events

Security Point of Contact

• Lead security initiative across 1300 associate group
• Influenced the definition, development and maintenance of vital data within the group's scope, as well as communicate security information awareness

Space and Facilities Management / Emergency Building Rep

• Managed space planning for 1300 associates
• Involved in finance activities including implementation of strategic plans, business case analysis and decisions