SUMMARY

• 8+ years of overall IT experience and 5 years as a Business Analyst with strong understanding of Business Systems Requirements Gathering, Process Flow, Business Process Modeling and Systems Analysis.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Multi - discipline experience spanning Project/Program Management, multiple areas in Compliance (AML & KYC) and a risk domain.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Extensive risk management experience conducting fraud and risk investigations for financial institutions and payment processing organizations
• Experience in writing SQL queries and optimizing the queries in Sybase, Oracle and SQL Server 2000
• Experienced in SQL Server Reporting Service (SSRS), Executing Queries and Running Store Procedures.
• In depth knowledge of Rational Unified Process (RUP) methodology, Use Cases, Software Development Lifecycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Offshore Software Development and Implementation Management in diverse Business and Technical Environments.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, RUP, UML, SDLC, Scrum

Project Management Tools: MS Project, SharePoint 2010, 2013, MS Office Suite, Confluence, JIRA, CA Agile

Business Modeling & Versioning Tools: Prezi, Rational Composer, MS VISIO, Visual Paradigm

MS Office: MS Project, MS Word, MS Excel, MS PowerPoint, MS Access

Programming Languages: Structured Query Language (SQL).

Operating System: Windows NT/98/2000/XP. Ubuntu

Databases: MS Access, Oracle 10g/11i, DB2, MS SQL Server 7.0/2000

OLAP Tools: Business Objects X .

Testing tools: Quality Test Professional, HP Quality Center, LoadRunner, Win Runner

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Worked closely with the Account Managers and Product owners to understand the business need.
• Helped the POs to think of every possible scenario that could have led to a compliance violation as these portals are being used by Account managers and administrators while it contains population personal data and statistics.
• Gathered the UI page design and look to the most granular level then worked with the UX team to get the mock ups ready and finally coordinating the same with developers.
• Engaged with various backend related changes like DDL, DML, Code changes, API’s, Web services, Store Procs etc., and captured the requirements in the form of user stories.
• Delivered visual enhancements to various Dashboards to display the most holistic view of the population also showing comparison with their peers.
• Participated in the Quarterly PI Planning to pro-actively derive the scope of all the features set for that quarter and create place holder stories to further work up on.
• Being an Agile model, there were times when the time lines were aggressive and new features were brought in towards the end of the release, but we successfully could accommodate these last minute requirements
• Worked on NFR’s with respect to the performance of the changes we made and updated their SLA’s.
• Conducted several meetings for brainstorming sessions with multiple teams as most of the initiatives involved cross application workflow.
• Managed an offshore team of 3 BA’s. Coordinated with offshore Developers and QA’s across India and Mexico
• Groomed user stories with Dev and QA team leads to define the stories and made sure they’re ready to be picked up before the first sprint of the release kicks off to ensure timely delivery.
• Reviewed the test cases to make sure of anything missed out then Demo’ed the final product to the PO’s.
• Created lots of documentation including, Visio workflows, Excel reports, PPT presentations, Story boards and T-shirt sizing.

Environment: CA Agile, SharePoint, SQL Developer, MS Office, Java Maven, Dot Net, Jenkins, Restful web service, SOAP service, RabitMQ.

Confidential - Phoenix, AZ

Business Analyst

Responsibilities:

• Identified the business requirement and gathered the crucial information for transforming it to technical team.
• Being a ground up project, participated in architectural and design phase of the project and suggested strategies to overcome the techno-functional challenges as they came.
• Got a pretty good exposure to Hadoop ecosystem and various technologies associated with it.
• Defined and suggested to development team the structure of Hive table on one side and Hbase table on the other side.
• Faced many challenges unique to this project and got a chance to explore new and logical ways to handle them.
• Writing queries for real-time attribution and batch attribution.
• Coordinated with developers and carried out many changes required in their codes to receive the data in format required by the business.
• Conducted meetings (Technical & Business requirement) and gave input at critical phases.
• Despite of fast paced Agile environment and aggressive timelines successfully managed to get the last minute changes done on time.
• Wrote Test cases for Component testing and System Integration Testing (SIT).
• Worked with the infra-structure team to deploy the application successfully and overcame different environment related issues.
• Did SIT and helped performing UAT, documented the test cases.
• Used rally to define user stories, assign tasks and keep track of the overall progress of every individual component.
• Conducted scrum meeting twice a week to make sure everybody is on the same page and to get the status of progress on a granular level.
• Communicated back and forth with multiple teams like Business Team, End to End Team, UI Team and Testing team to align not just the project flow but also the timelines.

Environment: Rally, ActiveMQ, SoapUI, Restful Web service, Hbase, Kafka, Hive. Agile, Microsoft Office 2010 (Word, PowerPoint, Access, Excel Pivot and VLookup, Visio, Jira, Sharepoint, HiveQL.