SUMMARY:

• Expertise in developing and implementing Enterprise release management strategies, Executing Major Releases, Continuous Delivery
• DevOps process to support complex business and system initiatives for the Portfolios. Proven ability to seamlessly manage and coordinate multiple Releases with methodologies such as Waterfall, Agile, SAFe® and Scrum framework.
• Continuous Delivery, DevOps
• Currently working as Release Manager for a highly orchestrated series of releases in one of the largest Insurance Companies
• Extensive hands - on experience in Maturing Release Management best practices, Continuous Delivery and DevOps model. While acting as Release SPOC
• I am also responsible for leading Release, Configuration, Build and Deployment management team, accountable for Release Deliveries, Release and Change milestones and Budgeting for release.
• Conceptualized, Developed, and Implemented Enterprise Release Management (ERM) to enable High Availability Integrated Platform for Insurance and Financial Systems products and portfolios (Auto Quote & Purchase, Billing & Payments, Accounts Payable and Customer Communication functions). Built and led Release Team across portfolios.
• Delivered ITIL based Release Strategy and successfully lead release team to implement major Release Packages containing more than 40 Integrated Projects. This resulted in 900+ successful operation level changes during major Release.
• Accelerated the continuous delivery by streamlining and automating the Build-Test-Release cycle and Release pipelines, enforcing policies like Scaled Agile Release, DevOps, Artifact promotion, Cloud based self-service environments and Single-Click deployments on High avalibility Technical Platform.
• Significantly reduced production person-hours by reducing Emergency Changes and improving Quality deployment Eliminated potential coding conflicts by effectively implementing and utilizing SCM and Version/Change Control Management.
• Led Strategic and Tactical efforts to enable real time Release Dashboards, Release Complexity Matrix, Effective Project and Operations Collaboration, Release Environment Governance and Release Secured Data in Test, Data scrubbing.
• Implemented low to high budget projects like Billing and Payment Solution, Apple Pay, Credit Card Tokenization, Enterprise Claims Solution, SMS texting on Amazon Web service, Paperless Delivery communication and setting up Enterprise Customer Communication Services.
• Implemented Accelerated Testing Model (ATM) and Test Centre of Excellence (TCoE) to scale software testing and faster Test Asset provisioning. Resulting in 30X faster code deployment and significant reduction in emergency deployments.

TECHNICAL SKILLS:

Project and Test Management: MS Project, Jira, Confluence, TestLink, TRACK, MS Visio, Work Analysis Tool (SWAT), Systems Process Architecture (SPA), Compliance and Quality framework (CQF)

Release/Change/Configuration Mgmt: HP Service Desk, HP Service Manager, CA Clarity

DevOps/Continuous Delivery Tools: Subversion/Git, Jenkins/Maven, Cloud Management Portal (CMP), VMware VCloud, Junits, Puppet

Collaboration Tools: MS Share Point, Lotus Notes, Primavera, SharePoint

Application services: tc Server, Mule, SOAP, RestSvs, Spring namespace, Java, Jrules, WSRR

Reporting Tools: Crystal Enterprise, COGNOS Enterprise Suite 7.3/8.2

Databases: PostgresSQL, Oracle 8i/9i/10g, SQL Server, MS Access

Platforms: Mainframe, Technical Platform, Web, Client-Server

ETL Tools: Informatica PowerCenter 7.1/8.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Release Manager/ Portfolio Release Manager

Responsibilities:

• Driving adoption of Release Management best practice at the enterprise level by providing guidelines around Release Policies, Release planning and scheduling, publishing enterprise Release calendar and continuous integrated deployment.
• Responsible for setting up ITIL v3.0 based processes in the IT Service Management space to meet Release Service Goals.
• Act as Single Point Of Contact (SPOC) for Release Management and enforce Release Strategies, Continuous Delivery, DevOps culture and tools for deployment of applications in a timely and frequent fashion.
• Manage and resolve key Release dependencies, versioning constraints, Release Test challenges, critical risks and issues by proactively outlining strategic and clear approach.
• Strategic partnership with Executives and Business Partners to provide Release roadmap, Release Complexity and Release Metrics to efficiently manage the Products, Portfolio and Project pipeline.
• Key decision maker on Release Readiness & determining the Go / No Go for Release implementation, Release Records and Change records
• Accountable for Release deliverables like Release Plan, Release Record, Deployment strategies, Release Readiness, Release go live activities, Release pre and post deployment communication and Release closure activities
• Manage Budgeting and Staffing of Release Coordinators and Implementation Coordinators for Release execution.
• Participate in resources hiring, manage Employee Performance reviews and track staffing allocation to Release.
• Coach other functions in acclimatizing with Best Practices of Release Management and DevOps methodology.
• Lead the Change Advisory Board meetings and ensure participating changes are tested for quality and are compliant.
• Monitor Release and change compliance and make sure Efforts follow SDLC process and best practices
• Make sure the Release, Build and deployment process are traceable and auditable

Environment: SDLC, Agile, Scrum, SAFe® Agile, Jira, HP Service Manager, SharePoint, Lotus Notes, MS Project and Visio, JRules, Release engineering tools, Cloud Management Portal, WebSpehere, TRAC, Subversion, Jenkins, Mavens, GitHub, Pod Management - Mule and TC server, PostgreSQL

Confidential

Release and Implementation Manager

Responsibilities:

• Manage large project roll-outs and Release Implementation activities in the stipulated Change maintenance window.
• Administer preparation activities for Production Deployment, Release and Change records, Post-Implementation reviews and Implementation and Release Communications.
• Manage the execution and implementation of all code deployments to Production and non-Production Test environments.
• Manage Change, Problem and Incident management activities during and post Implementation roll outs.
• Manage Implementation testing and resolve issues with build and deployment errors.
• Create and own the Change records to implement the deployable in Production environment
• Coordinate with IT-Systems and Business stakeholders to prioritize the scope and defect into release
• Accountable and responsible for Pre-Production environment testing activities and manage the staging before live rollout.
• Strategically guide Projects for Implementation Scheduling, Planning and Deployment of operations and service changes.
• Responsible for Scope and Change Management and Impact Estimation due to any scope change (timeline and cost).
• As a key member of Change Advisory Board (CAB) and Change Management team, provide guidance on necessary Change and Release Record Implementation.
• Facilitate Release Implementation planning meetings to construct efficient releases that reflects demand and quality.
• Make decisions on deployment of Fast Track and Emergency Change deployments.
• Recognize & assess key information concerning all Releases throughout the Release lifecycle.
• Manage Real time Deployment team in all phases for Change Management including Staging and Installing, Technical and functional Checkout, Incident and Problem Management.

Environment: HP service manager, Project Management - Agile, Scrum, Jira, WMT, TRAC, SharePoint, Lotus Notes, Cloud management Portal, Websphere, Mainframe - Host, MQ, VCE -technical Platform, Mule and TC Server, Filenet, PostGresSQL, TRAC

Confidential

Project Manager/Project Coordinator

Responsibilities:

• Responsible for delivering Projects within time and budget, with quality results adding value to customer experience.
• Managed Projects with over 50+ people team and multi-million dollar revenues.
• Successfully executed Projects in Billing and Payments (Tokenization, Credit card payments, Money Movement), Enterprise Claims Solution, Digital Projects, Compliance projects(Sensitive Data in Test, Fraud litigation, Service Management ) Customer Communication and Procurement Projects - HP Extream, Exact Target, Aeralink
• Develop Strategies, Road Maps, Architecture Design and Work Packaging for a large multi-billion dollar Initiative.
• Develop Business/Technical Presentations and Proposals with Estimates, Approach, Plan and Schedule.
• Facilitate Project Kickoff, Create Project Charter, set expectations to Project Team, Identify and PAR key Resources, communicate clear vision of Project goals and objectives and ensure Project fulfils the business goals.
• Review Business Case Development (BCD) and Business Case Proposal (BCP) efforts.
• Provide honest and factual representation of project status to Sponsors, Stakeholders and Department Leadership to assure that priorities are communicated and understood, and that Progress/Delays/Issues are reported.
• Manage Integrity of Project scope, Change Controls, Project Communication and Project Issues/Risks/Dependencies.
• Monitor actual expenditure figures against Project budgets.

Environment: SDLC, Agile, Scrum, SAFe®Agile, SharePoint, LotusNotes, MS Project and Visio, WBS, CBS, Gantt Chart, Critical Path Analysis(CPA), Risk, Issues and Dependencies, RCN.

Confidential

Onsite Delivery Manager/ Process and tech Lead

Responsibilities:

• Responsible for the successful delivery of projects across multiple disciplines.
• Led Process for System Improvements and Provide Project Assessment and Roadmap.
• Accountable for successful delivery and provide cost benefit analysis.
• Made contact proposals on initiatives and provide Return on Investment analysis- Outsource IT adaptation, Result Based contracts (RBS), Six Sigma initiative, Real Time delivery tracking.
• Tracked, managed and reported on deliverable attainment and/or SLA (Service Level Agreement) performance.

Confidential

ERP Implementation Consultant

Responsibilities:

• Provided Implementation Consultation for ERP installs and serve as liaison between functional and technical resources to manage the ERP build and installs.
• Responsible for Forecasting, Budgeting, Research and Analysis of customers Businesses Workflow for ERP modules.
• Interacted with Executive Management of Clients to understand their ERP need, gave presentation of ERP solutions and worked through the necessary Quotes and Purchase.