SUMMARY

• Certified Scrum Master /Agile coach/Business Analyst, Jira administrator with well - rounded experience in development of IT projects and programs.
• Specialties include: Agile/SCRUM Methodology, Rapid Application Development, Kanban and XP. Capable of bringing overwhelming enthusiasm and awareness to projects
• Applying expert judgement to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Versatile with multiple project tracking tools with great knowledge on environment set-up, customizing workflow, adding/ deleting users, groups, notification and permission on Jira, Rally

PROFESSIONAL EXPERIENCE

Agile Coach / Scrum master

Confidential

Responsibilities:

• Designated first responder deployed to teams under stress. Recognized for contributing focus and streamlining processes to successfully bring quality software products to completion under tight deadlines.
• Perform ongoing evaluations of engineering teams to identify opportunities for growth and process improvements.
• Assess enterprise and team sAgilematurity and integrateAgileframeworks that best fits with team s culture, workflow, and projects.
• Lead continuous learning; conductAgileExcellence workshops to promote professional growth and create opportunities to build skills that supportAgileprinciples and processes.
• Comfortable in understanding Infrastructure concepts and environments
• Coordinate deliverables and workflow- located and remote interdependent cross-functional teams. Brief Project Managers on status of updates, rollouts, code freeze, and testing coordination.
• Ensure success of sprints via analytic tools and Scrum rituals including daily stand-ups, backlog grooming, sprint planning, sprint reviews/ customer demonstration, retrospectives and release planning.
• Manage Scrum artifacts from product backlog, user stories, tasks, velocity tracking, and retrospective action items.
• Expert at driving the adoption and working with Product Owners, Engineering Teams and PMO professionals to drive successful agile transformation,Scrumrules and fostering self-management.
• Assist Product Owner in populating and prioritizing the backlog via grooming and pre-grooming sessions.
• Escalate impediments and Expert knowledge on creating Risk / issue & Dependency tracker.
• Developing and maintaining relevant metrics that help the team's performance & stakeholders review.
• Support & secure the team from external interference while maintaining relationships with business partners, software consultants, and professional services vendors, ensuring alignment among business needs, IT resources, and vendor contract provisions.
• Enable close across all roles and functions, update the metrics dashboard. Worked with theScrumTeam and the Product Owner to negotiate the minimum viable product for delivery.Teach the team to create clear and concise Epics/stories/task, "Definition of Done, Definition of Ready, Working .
• Practical understanding, experience and knowledge of DevOps capabilities.
• Facilitated and coordinated with PPM & PMO for architecture, integration, funding, governance and roles.
• Handle and manage the synchronization ( for release & Iteration boundaries) in between teams
• Scrumwith WIP practices are implemented.
• Facilitated inspect and adapt sessions on completion of each PSI and planning for next PSI.
• Worked with PPM and Program managers for development cadence.
• Manage appropriateScrumof Scrums sessions across agile teams to establish interdependencies and eliminate significant roadblocks.
• Organize and led Release Planning for a delivery group of multiplescrumteams assigned to a product or product feature group resulting in the creation of a product roadmap.
• Utilize Jira to track progress.
• Comfortable in understanding Cloud based environments and concepts like AWS, Open stack, Open Shift, Docker Containers and CI/CD toolsets.

Scrum Master

Confidential

Responsibilities:

• Serve as Scrum Master for projects by providing guidance and leadership to ensure the team maintains focus on quality and continuous delivery by coaching them on Agile values and principles as well as Scrum and Kanban to increase effective execution, adoption and team s productivity.
• Facilitates Scrum ceremonies (Sprint planning, Backlog grooming, Retrospectives, Daily stand - ups, etc.),escalates impediments in a timely manner.
• Excellence in developing communications and facilitating conversations, buy-in and partnership with key stakeholders and customers around progress and team assessments.
• Proven ability to deliver business value using the right combination of people, process and technology while leveraging theScrumframework as well as other SDLC methodologies.
• Strong leader with a bias for action who removes individual and team impediments while creating a positive, collaborative development environment and high performing teams.
• Group trainer and 1:1 coach/mentor for purposes of development, support or remediation across the team and throughout the enterprise
• Proven ability to apply theScrumframework in support ofScrum/Agile teams while also mentoring and coaching Product Owners, Development team members, project managers and project teams.
• Empower scrum teams to be self-organized, collaborative, self-managed, attend scrum meetings, and also being cross-functional.
• Protects team from external influence, assist in creating user stories in the backlog.
• Ensure the backlog stays healthy by constant prioritization.
• Facilitates team s risk mitigation sessions to ensure impediments are escalated on a timely manner, facilitates team s monthly meeting to create visibility on progress made as we progress in the project.
• Facilitates release processes and ensures each release schedule contains its versions, assist in facilitating testing sessions, populates the backlog by creating user stories as required.
• Tracks team s progress by using scrum artifacts like burn down chart, velocity chart, cumulative flow diagrams.
• Facilitates workshop/coaching sessions on Agile values and principles, estimating techniques.
• Well versed in using Jira,Rally, Visual studio, Version one, TFS tools with both collocated and distributed teams.

Jira Administrator

Confidential

Responsibilities:

• 5 years of experience in IT Industry with Atlassian Tools JIRA, Confluence, Bitbucket, FishEye, Crucible. Expertise in training Project managers and stakeholders in understanding JIRA terminology.
• Expertise in working with Complex JIRA Workflows, and Managing third party Plugins.
• Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured swimlanes and columns. Created quick Filters using complex JQL and Reports for Sprints.
• Experience with Atlassian JIRA installation, administration and maintenance.
• Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).
• JIRA Configuration Management.
• Configure and/or manage bilateral integration between applications and platforms.
• Hands - on experience on SCRUM Agile model.
• Created various JIRA products by adding Custom fields, adding Permission schemes and building complex JIRA Workflows.
• Monitored the logs in case of improper functionality of Jira/Confluence for exceptions and apply the changes on Jira as per Atlassian KB (considering the type of exception).
• Experienced in performing Atlassian installations and migrations and gained skills to schedule back-ups Integration.
• Improved the stability and performance of the Atlassian tool suites. TestRail supports integrating with all major JIRA versions, including JIRA Cloud, JIRA Server 5.x - 7.x and any future versions.
• Experience in maintaining Atlassian products like JIRA, Confluence, Fisheye, Bamboo, Crowd etc.
• Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes and Issue Type Schemes within JIRA
• Capable to keep Track of Issues & Requests and ensure proper follow-up to closure.
• Working on JIRA Agile Boards and configured swim lanes.
• Created JQL Filters and shared with teams and used them on gadgets.
• Worked on Confluence, Bamboo, Stash.
• Installed various plug-ins in JIRA like Portfolio for JIRA, TEMPO Timesheets, TEMPO Planner, JIRA Email Message Handler, Automation plug-in, Script Runner, zephyr etc.
• Experience with JIRA 6.x and 7.x environments.
• Extensively worked in Scrum environment with active involvement in daily meetings.
• Test applications in Agile and Waterfall development process.
• Actively participated in Scrum meetings, reviews and developed test scenarios.
• Complete Application Lifecycle Management for Atlassian Software Tools which comprise mainly of Confluence which is for project collaboration and JIRA which is for issue tracking and other code review and repository management tools.
• Coordinating and tracking all projects for seamless releases using Project Management System JIRA Source Code Management System SVN and Document Management System SharePoint.
• Experience in execution of Functional Testing, Regression Testing, System Testing, Integration Testing and User Acceptance Testing and related test methodologies.
• Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository.
• Expertise in installing JIRA on cloud as well as In-house and associate with database like MS SQL, MYSQL etc.
• Experience in using DOM, SAX, DOM4J and Xml Beans parsers to process, validate, parse and extract data from XML files.

Scrum Master

Confidential

Responsibilities:

• Utilize TFS/Visual Studio to track iterative development, creating and tracking issues/product impediments. Empower teams to self - organize and grow cross-functionally.
• Facilitate scrum ceremonies (grooming, sprint planning, demo, retrospectives, daily stand-ups, etc.
• Track and communicate team velocity and sprint/release progress.
• Efficiently managed Issues/Risk resolution, follow ups and escalation.
• Prioritized the backlog to meet the expectations of stakeholders.
• Managed a team of development engineers, architect and lead personnel within a technical team environment.
• Facilitates Scrum of Scrum and Daily Stand-ups for offshore Scrum teams in Cameroon and India.
• Meets goal of addressing and resolving issues within 24 hours.
• Coordinate and manage code releases and shared APIs with other IT groups.
• Publicize team's progress and successes to make sure they are highly visible to product owner /stakeholders.
• Successfully lead the development of projects from conceptual to prototype to product release
• Used visual studios to track the burn down and progress status for the teams.

Scrum master

Confidential

Responsibilities:

• Lead daily stand - ups andscrumceremonies for multiplescrumteams simultaneously. Worked with the team to refine the product backlog once or twice per Sprint.
• Tracked, escalated and removed impediments
• Familiar with various management tools and matrix to measure and track productivity.
• Selected Responsibility and Achievements: Instigated and promoted strict guidelines of QA practices and regression testing.
• Facilitated the integration frameworks to get more out of ourprojects; contribute to ROI by increase productivity and efficiency.
• Maintained storyboards, organized charts with best practices to support team with deliverables.
• Mitigate conflicts, helped to foster good practice between handoffs in different environments through the implementation of DevOps.
• Worked with team members individually to improve team dynamic.
• Used interactive techniques in retrospective meetings to guide, identify and stimulate team moral to Improve future approaches.
• Identified and corrected performance issues through work agreement.
• Maintained records of daily data communication transactions, problems and remedial actions to track progress.
• Participated in special projects, external audits, evaluations and process improvements to increase velocity.

Scrum Master

Confidential - Atlanta, GA

Responsibilities:

• Create JIRA projects, queries and reports as needed. Facilitated Scrum ceremonies (Daily Scrum, Grooming, Sprint Reviews, Retrospectives, and Sprint Planning).
• Make changes to workflows, screens, fields and reporting, create custom workflows, post functions, validators, make changes to workflows, screens, fields and reporting, provide ongoing support and configuration maintenance .
• Servant Leader responsible for facilitating Scrum Ceremonies (Daily Scrum, Grooming, Sprint Reviews, Retrospectives, and Sprint Planning).
• Design & manage JIRA/Confluence queries, dashboards for metrics reporting for various teams
• Provide coaching on agile methodologies.
• Responsible for providing metrics, project estimations and timelines to client.
• Manage development on java and ETL platforms, responsible for escalating impediments to Sr. Management.
• Managed dependencies between other scrum teams (Scrum of Scrums), third parties, and other non - agile waterfall teams
• Managed the work of consultants, allocating, and utilization of resources in an efficient manner by maintaining a cooperative, motivated, and successful team
• Resolved cross-functional issues at project level by active communication.

Scrum Master

Confidential - CA

Responsibilities:

• Provide direct hands on project management while migration the team from traditional methods to scrum methods like collaborative iteration planning, retrospectives, risk management
• Facilitate scrum rituals/ceremonies like daily standups, planning, review demo, retrospective and grooming sessions.
• Meets the goal of addressing and resolving impediments immediately
• Organized and scheduled training of internal and remote users in Agile/scrum methodology
• Track and communicate team velocity, sprint and release progress
• Empowered teams to self - organize and cross-functional
• Shields team from over-commitment, manage backlog, and prioritize resolution
• Escalate impediment on a timely manner.
• Manage the lifecycle of code development, from iteration, sprints to deployment

Business Analyst

Confidential - Rockville, MD

Responsibilities:

• Defect tracking prioritize outstanding defect in reporting system. Coordinate between development team and the management team to resolve any conflicts/defect in team of requirements.
• Expertise in developing test cases, Test plans and procedures in manual and automated test environments.
• Motivate team with excellent business, analytical, communication, presentation, and management, technical and written skills.
• Capable in prototyping documents, models and attributes for consistency, completeness and risk minimization.
• Involved in client interaction and support to the marketing team. User meeting resolve implementation and performance issue.
• Excellent communication and partnership skills which are essential for interaction and communicating with key shareholders at all level across the company to manage, in front and influence outcome.