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Pm/senior Business Analyst Resume

SUMMARY

  • Detail - oriented, hands-on Business Analyst and Project Manager with strong leadership and communication skills. Eight years of experience advancing information technology solutions.
  • Project Management: Ability to smoothly manage in challenging environments. Manage multiple project work-streams and achieve discrete deliverables. Build strong trust-based relationships with project owners, stakeholders and managers. Ensure the timely completion of projects and meeting deadlines.
  • Business Analysis: Experience with dealing room applications and trading technology. Clear writing skills. Active listener. Experience in requirement gathering and writing BRDs.
  • Electronic Recordkeeping: Deep understanding of full Document Management life cycle. Expertise in Data Mining tools, managing and building metadata. Assessed recordkeeping tools (e.g. HP Autonomy and Bloomberg Vault).

AREAS OF EXPERTISE

  • AGILE and SDLC
  • JAD Sessions
  • Workflow Management
  • Gap Analysis
  • Business Requirements
  • User Interface Design
  • Recordkeeping Solutions
  • Murex Trading Systems
  • Document Management

PROFESSIONAL EXPERIENCE

Confidential

PM/Senior Business Analyst

Responsibilities:

  • Managed and monitored end to end program implementations from concept to design, planning to development, and training to rollout
  • Managed the Change Management function by proactively working with the project stakeholders to analyze, review proposed changes and associated costs as well as the impact on the projects timeline/critical path.
  • Established end-to-end processes for cross-functional areas that helped streamline business critical need.
  • Managed the development of various communication and trainings, process flows that helped achieve desired future state outcome.
  • Worked with the stakeholders and working group team to collect requirements.
  • Directly provided the weekly updates and clarifications to the steering committee.
  • Conducted various requirement gathering sessions and managed requirements through JIRA.
  • Co-ordinated with various separate application teams (SYNC, Sentinel, ARM) and collected requirements for integration with Inquiry express.
  • Developed Test Plans and Test Cases using business requirements and design documents while specifying Testing Overview, Approach, Strategy, and Scope.
  • Created UAT test cases and conducted UAT with the client teams.
  • Logged and managed any defects or enhancements through JIRA.
  • Worked with QA team and monitored testing statuses and provided to the working group.
  • Formulated daily defect status reports by querying data from JIRA and then consolidating data from these reports to produce presentations that were delivered to the project's steering committee.
  • Provided post deployment Hypercare to the business; which provided full support with defect handling and resolution through subsequent releases.
  • Logged the Independence Inquiries details which include: Engagement team Client Name, Question, Lead Audit Engagement Partner contact, Response, FDC {Field Document Clearance Memo} if issued or not in our internal system (KIITS) and close them. Run a report of the number of inquiries received, resolved and closed and provide the data to our Independence Directors/Partners on a weekly basis.
  • Developed a Personal Independence Audit tool for Confidential internal compliance review.
  • Worked with the Independence team to understand current state and review existing application.
  • Gathered requirements and conducted GAP analysis to cover all requirement aspects.
  • Used JIRA for requirements and defects management and tracking.
  • Worked with the development team during entire process to meet crucial deadlines.
  • Managed the QA team to track all testing efforts and defect management.
  • Created detailed UAT test cases and conducted UAT testing with end users.
  • Coordinate the intake of Independence inquiries related to PCAOB and SEC, AICPA regulations as well as Firm policy and assign projects to adequate resources.

Confidential

Senior Business Analyst

Responsibilities:

  • Coordinated information transfer and data gathering sessions with over 20 separate managers to understand the needs and requirements of individual programs.
  • Worked with users in identifying current system and Data Mapping between multiple systems.
  • Created Business Requirement Documentations (BRD), Workflows, Functional Specifications and User Stories.
  • Identified and led improvements in existingreportingcontrols and change programs forBusiness Control team
  • AnalyzedBusinessdata and production processes and made recommendations for improvement in GovernanceReporting
  • Partnered with technical teams developing long termreportingsolutions; Supported tacticalreporting solutions using SQL Server Management Studio, Access and Excel
  • Developed process flow diagrams, swimlane diagrams, using MS Visio in an effort to identify and analyse existing process flows in the current environment.
  • Gathered Functional and Data Requirements, analysed workflows and created Use Cases, Requirement Specifications, Report Specifications, Data Mappings and Data Flow Diagrams.
  • Worked with IT in Data Extraction and Migration between various environments.
  • Worked with report developers and application team to resolve production issues.
  • Assisted IT in modifying data universe to add new required field objects.
  • Developed complex Business Object Reports for various programs.
  • Developed CRM Reports to ensure the data accuracy between multiple systems.
  • Developed and conducted UAT to ensure all requirements were met.
  • Conducted regular meetings with IT and Business Users to monitor progress and to adhere to the project timeline.

Confidential

Project Manager, Senior Business Analyst

Responsibilities:

  • Managed implementation of Document Management System meeting requirement deadlines.
  • Lead application support and defect handling for 50,000 person user-base.
  • Experienced in full functionality of major Document Management Products including installation, Development and maintenance.
  • Used Agile Methodology in defining the problem and gathering requirements and prepared use case specification.
  • Organized JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open matters, and change requests.
  • Worked with the UI team to define user interface design guidelines, and performed usability engineering to finalize system UI.
  • Provided strategic support in development of detailed project plans, work assignments, target dates etc.
  • Conducted weekly meetings with the clients to review functional specifications and resolve open issues.
  • Involved in creating Business Requirement Documentations (BRD), Workflows, Functional Specifications and User Stories.
  • Developed process flow diagrams (Flow Charts) using MS Visio in an effort to identify and analyze process flows in the system.
  • Gathered Functional and Data Requirements, analyzed workflows and created Use Cases, Requirement Specifications, Report Specifications, Data Mappings and Data Flow Diagrams using MS Visio.
  • Involved in Gap analysis around the identification of business rules, user administration, requirements and assumptions.
  • Involved in setting up an Application Support Team for managing major Defect Handling.
  • Acted as a liaison between Development, Integration, Configuration, Testing and Infrastructure teams.
  • Collaborated extensively with the QA team, designed Test Plan and Test Cases for the UAT.
  • Conducted User Acceptance Test (UAT) to ensure that requirements were provided in the application.
  • Worked on Oracle CRM for Application Support and tracking.
  • Enhanced and created SQL queries for standard and custom reports, supported senior survey data manager and business group members by identifying and correcting data as part of ETL.
  • Regularly interacted with senior management, including meeting management for issue escalation, resolution, reporting, and presentations.
  • Assessed project plans and progress; collect, consolidate and review status and related reporting in an accurate, timely and comprehensive fashion.

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