PROFESSIONAL SUMMARY

• Qualified M.B.A (Marketing & HR) wif total work experience of 9+ years in Business Analysis, collecting business requirements, conducting requirement analysis & developing required functional requirement specification documents in Health care and PBM domain.
• 110 Months of experience as a Business Analyst in U.S Health care management & Property and Casualty Insurance at Cognizant Technology Solution U.S Corp & Mahindra Satyam
• 84 months of experience at CTS US alone working as an Agile Business Analyst wif strong exposure to waterfall, Agile & Prototyping methodologies as well.
• Extensive experience in gathering business requirements, writing & authoring user stories, conducting requirement analysis & developing functional requirement specification documents.
• Experienced In teh Agile developmental model wif Clients such as Express Scripts, Confidential & Molina Healthcare for 4 years
• Strong exposure to waterfall model, Software Development Life Cycle (SDLC) and Rational Unified Process (RUP) which driven through Unified Modeling Language (UML).
• Participated in formulating teh test plan and test cases in collaboration wif teh Testing team by analyzing teh BRDs, FDDs and other requirements documents.
• Liaison among teh stakeholders in order to elicit, analyze, communicate teh requirement through User Stories and validate them wif teh product owners for changes to business processes, policies and information.
• Acquired teh ability to quickly understand & grasp any business model of various domains and capability to interpret teh understanding on teh right direction dat could drive it to teh goal.
• Skilled in conflict resolution, performance evaluation, facilitating diverse learning, and building productive relationships wif clients and staff.
• Accomplished Project Management activities such as project initiation, Planning, execution and monitoring phases for multiple projects.
• Certified Fellow, Academy of Healthcare in management (FAHM) from Academy of Healthcare Management - CTS Internal
• I is a Certified PAHM (Professional, Academy for Healthcare management) from Academy of Healthcare Management, Atlanta, USA.
• Attained “IBM Certified Deployment Professional - Rational Requisite Pro” designation from IBM Inc.
• Insightful noledge of business process analysis and design, domain & technology expertise wif strong integration skills
• Contributed a lot in communicating directly wif teh Client and theirby converting teh requirements into an effective business requirement and functional requirement /design
• Experience in undertaking activities regarding Research & Analysis by teaming up wif teh Mc.Kinsey & Company Consultants
• Certifications @ Satyam & CTS: QMS certified, Satyam Way Certified, AHM certified, IBM Certification in Rational Requisite Pro
• Areas of Exposure: Business Analysis, Requirements Elicitation, Business Consulting, Project Management
• Demonstrated capacities in written and verbal communication, creative flair, dat TEMPhas halped me run me in good stead in targeting information for specific clients wif added focus
• MBA from Indian Institute of Planning & Management, Chennai wif Specialization in Marketing wif theoretical noledge in Supply chain management, Advertising, Marketing & Sales, Organizational behavior & HRM, CRM, Online Marketing, Rural marketing.
• Excellent in Business analysis, planning, scheduling methods, and BA tools
• Strong communication skills and customer management skills
• Proficient in Healthcare domain through HC certifications and working experience wif US healthcare clients
• Strong understanding and hands on experience of teh Agile & Waterfall models in creating numerous User Stories using tools such as Rally & Versionone for Agile Development and Optimal Trace and IBM tools for Waterfall Model.
• Thorough understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing
• Strong communication skills and coordination between stakeholders
• Successfully lead complex projects wif stringent timelines
• TEMPHas a good ability to maintain and build client relationships
• Instrumental in conducting trainings and noledge sharing sessions for teh new team members.
• Lead teh innovation and thought leadership team for developing storyboard kind of training material which aims at explanation of process to reduce teh turnaround time in on boarding process.

TECHNICAL SKILLS

• Iterative S/W development life cycle methodology
• Requirements definition, functional specifications and gap analysis.
• Implementing projects, end to end testing and user acceptance testing.
• MS Project, MS excel, MS Word, MS PowerPoint, and Microsoft Visio
• Database and related tools: DB2
• File Management and related tools: VSAM, File-Aid and File Manager.

PROFESSIONAL EXPERIENCE

Confidential, Hartford-CT-USA

Onsite Business Analyst

Responsibilities:

• Interfaced wif business users to write User Stories for teh Agile model by being a core part of teh Scrum team, gather requirements, prepare and update Business Requirements document for teh waterfall model.
• Participating in daily meetings wif Product Owners, Wireframe teams and Scrum Masters to facilitate teh quick development of designs and deploy.
• Preparing mockups and providing application process flow walkthrough to business and development team to get signoff
• Updating PPM tool wif teh progress of teh requirement being worked upon
• Tracking defects and clarifying observations wif teh testing team
• Tracking teh Change Requests and preparing teh timelines for executing teh CR’s in phased manner
• Actively involved in conducting teh User Acceptance Testing before delivering each sprint to teh client
• Product backlog - Analyzing teh backlogs from previous sprint (if any) and preparing teh timelines for teh same
• Conducted periodic Software Quality Assessment meetings to come up wif test metrics and gauge teh progress of teh testing effort

Confidential, St Louis-MO-USA

Onsite Business Analyst / Agile Story Author

Key Responsibilities:

• My key responsibilities as a CSDW BA would be to interact directly wif teh ESI Business owner to understand teh business aspect of teh POD/ project and steer it by developing User stories and grooming teh user stories wif teh business owner of teh application to understand business needs and business goal wif respect to any specific project.
• To be a liaison among teh stakeholders in order to elicit, and communicate teh User story wif halp if teh Rally tool and additional wireframe mockups validate teh same wif teh design team to estimate them for teh immediate sprints
• Being a core part of teh Scrum team as an Agile BA I has teh acquired ability to quickly understand & grasp any business model of various domains and capability to interpret teh understanding on teh right direction dat could drive it to teh goal.
• Work wif teh Express Scripts leadership through various project phases of SDLC like initiation, planning, execution, monitoring, QA, Maintenance &control and closing, to ensure effective progress reporting and execution of teh projects.
• Perform Requirement Analysis for system enhancements, DM creations, ETL and Migrations
• Be well verse in client communications, conduct training, and facilitate PMO’s.
• To be able to facilitate project meetings involving senior Leadership, Business/IT Stakeholders, and teh Project Teams.
• Perform reviews of change requests handled by others and tan to ensure dat only teh approved changes/enhancements are made to teh project.
• Deliver documents such as Functional specification document, Business requirement document, Requirement traceability document, Detail level requirement documents.

Confidential, Irvine-CA

Onsite Business Analyst

Key Responsibilities:

• My primary responsibilities were to handle teh overall Business Analysis using teh waterfall model and part of teh management team for teh data migration Q1 and Q2 NIHP Projects and other Fresh start projects for teh Q3 and Q4 of 2012
• Working wif teh OptumRx leadership through various project phases of initiation, planning, execution, monitoring & control and closing, to ensure effective progress reporting and execution of teh projects.
• Requirement Analysis for enhancements, bug fixes, Incident resolution.
• Client communication
• Facilitate project meetings involving senior Leadership, Business/IT Stakeholders, and teh Project Teams.
• Reviews of change requests handled by others and tan to ensure dat only teh approved changes/enhancements are made to teh project.

Confidential, Long beach-CA

Onsite Business Analyst

Key Responsibilities:

• Has been a core BA in teh Web Portal business by creating & authoring user stories
• Gatheird business requirements and converted them into User Stories using Rally, conducting requirement discussions wif teh Product owner and communicating teh same to teh design and development team through User stories to estimate and finalize it for desigh through teh Scrum Masters.
• Worked on creating numerous Acceptance criteria for each of teh user stories and defining them clearly teh design dev team to enhance teh user story to deployment.
• Participated in formulating teh test plan and test cases in collaboration wif teh Testing team by analyzing teh business goal for teh various UI’s and Applications to ensure its well tested.
• Ensuring teh user stories are well written to comprise teh core Function of teh UI, Benefit of teh UI to teh customer and to estimate accurately for scrum development cycles on various sprints.
• Skilled in conflict resolution, facilitating diverse learning, and building productive relationships wif clients
• Analyzing teh scope of Business Process Enhancement through gap analysis while comparing AS-IS process wif TO-BE process and came up wif transitional plan to implement teh application.
• Providing on-going guidance and mentoring to 4 programmer analysts and 6 offshore team members
• Conducting noledge transition sessions and maintaining noledge repository on teh domains and teh processes.