BUSINESS ANALYST Resume

SUMMARY

Performance driven Health Care professional with around 5 years of experience in research projects and skilled in Business process analysis and Data analysis.
Highly organized and adept at multitasking and prioritizing while always maintaining a professional demeanour and discretion.
Knowledge of EPIC systems, Connect, Catalyst and HCHB
Performance - driven accomplisher with managing strategies & resources, crisis and relationship among and along the team, Strong Research skills
Skilled in decision-making, goal setting, analysis, multi-tasking and communication

PROFESSIONAL EXPERIENCE

Confidential

BUSINESS ANALYST

Responsibilities:

Planned, and developed leadership communications for detailed phases of large-scale task
Maintained open and effective marketing and communications with project teams to increase productivity by 5%
Performed external and internal market analysis(SWOT) and improved the resident intakes and sales by 7%
Reviewed and analyzed the inquiry source and lead source report to design strategies to contact and attract the desired population
Performed statistical analysis, forecast modeling in Excel to support decision making process and implement strategies to improve digital marketing methods.
Illustrated Key performance indicators by generating customized reports to maintain strategic and operational goals
Worked with IT department to resolve technical issues and saved 20% of time for the team
Researched new technologies and assessed feasibility for inclusion in new concepts

Confidential

CLINICAL BUSINESS ANALYST

Responsibilities:

Reduced organizational operating costs by 10% by streamlining processes
Developed organizational change management strategies
Mobilized and Monitored engagement teams and engagement risks
Used SQL and Excel to collect data, compile reports and provide analysis to support business decisions
Created standards, methods, processes and procedures for reviewing, evaluating and inspecting patient experience
Coordinated doctors and other team members to deliver high quality treatments within specified time frames
Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes
Tracked, analyzed and interpreted trends from patient experience survey reports and Medical records
Optimized business scope by analyzing data using Tableau and transformed it into meaningful actionable insights
Maintained open and effective communications with team and patients to increase productivity

Confidential

PHYSICAL THERAPY ASST

Responsibilities:

Assisted Senior Physiotherapist in evaluation and treatment in various critical cases
Independently treated patient in various departments
Managed data in database system in

Confidential

CLINICAL BUSINESS ANALYST

Responsibilities:

Monitored and reported quality assurance to the Clinic Director
Facilitated weekly staff meetings regarding patient needs, progress, and aftercare planning
Facilitated the implementation of an electronic medical records
Analyzed Patient satisfaction reports and Implemented strategies for better patient experience
Implemented several new organizational policies that has updated the office and streamlined patient care
Assisted senior physical therapist and team in analysis and treatment to bring improved outcome