SUMMARY

• Detail - oriented and dedicated professional US Citizen with Certified Scrum Master over Seven (7+) years of experienced in Financial/ Banking/ Insurance/ Retail industries as a Test Lead/ Software QA Analyst & Tester performed Manual and Automation testing in Web-Based, Client-Server Based and CRM Cloud Applications using current
• QA Methodologies and Technologies performed by Black box testing such as Functional testing, Non-functional testing, Smoke testing, Integration testing, Exploratory testing, Regression testing, Accessibility testing, Backend testing, ETL testing, API testing, Web Service testing, Usability testing, Mobile Application testing, System testing, End to End testing and User Acceptance testing (UAT).

CORE COMPETENCIES

• Manual & Automation testing
• Test Plan/Test Scenario/Strategy
• VB Scripting/Debugging/Frameworks
• Rest API/Web Service/Autosys/FTP
• Test Case/Test Result/Test report
• ALM/QC/MTM/IBM RQM/Jaws-508
• Property & Causality (P&C) Ins.
• QTP/UFT/VBS/TP/VBA/SAP/ERP
• Web Based & Client Server Based
• Black-box/Backend/ETL testing
• Jira/Code-Jira/Rally/SoupUI/CI
• SQL/Database/RDBMS/DML/AS-400
• Agile(Scrum)/Waterfall/SDLC/STLC
• Working in Offshore & onshore
• Oracle/MS SQL Server/ Toad/DB2
• Capital Market/Equity/Asset Mgmt.
• SFDC/Salesforce/CRM/Cloud
• Functional & Non-Functional testing

PROFESSIONAL EXPERIENCE

Confidential, Newark, NJ

Test Lead/Senior QA Test Analyst

Responsibilities:

• Interact with the project team to gain an understanding of the business environment, technical analysis to identify, collect/organize detailed information relating to testing requirements.
• Adhere to established standards and methodologies such as Waterfall, Agile Scrum and Iterative. Utilize tools and methodologies to improve individual effectiveness and to increase efficiencies in the QA process.
• Review User Story/Requirements, participate and validate requirement and specifications change of requests.
• Join Project Status meeting with Steak holder to identify gaps, defects and discussion with upcoming changes.
• Attend Defect Triage Meeting with Projectdiscussingcomplexity of the open Bugs priority and severity, risks, assignment, rejection, reassignment of defects and updates are captured in bug tracking system.
• Design End to End Test Scenarios and test cases to all functional and non-functional requirements as defined in business.
• Test case review & sign-off with development team to implement QA testing process with cross-functional team.
• Lead QA Team, effort estimation and QA sizing for assigned projects, work closely with Business Analyst, Developer, Project Manager and Product Owner to ensure appropriate participation of QA Team in projects.
• Using HP ALM test management tool create Test Scenarios, Test cases, executed test cases and logged the defects.
• Delicately work with UAT team to ensure Confidential application is working properly as per user story/requirement.
• Support business users during the execution of User Acceptance Testing (UAT) by providing Test cases, Test data, monitor defects and interact with team to sign process.
• Manually perform various kind of intended Black Box testing such as Smoke, Functional and Non-functional testing to validate the product for the project namely Functional, Integration, Regression, End to End and Backend testing.
• Create and maintain Automation Scripts using Descriptive programming, Debugging, enhanced the script and validated Checkpoints followed by various frameworks using HP Unified Functional Testing (UFT).
• Using Oracle database write, debug, execute simple and complex SQL queries, various Joining, Operators and Functions.
• In Oracle Database write various queries by creating Inner Join, Left Outer Join, Right Outer Join and Full Outer join.
• Report, provide testing project feedback and archive testing assets in order to verify completion of testing.

Confidential, New York, NY

Test Lead/Software Test Engineer

Responsibilities:

• Followed Agile Scrum, Waterfall methodology or combination of both, participate in the overall Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC) process from Analysis to Implementation.
• Analyzed Software Requirement Specification (SRS), Functional Specification documents, to create Test scenarios, Test Planning, Test Cases, Test Scripts, Test Data, Test Schedule and Test Reports.
• Interacted with Product management, Project management and Development team to develop a strong understanding of the project, overall test strategy, test objective, test execution and all tests related deliverable.
• Joined Daily & Weekly QA meetings to discuss deliverable, schedules, testing expectation, timelines and goals.
• QA Test Lead and mentored QA team collaborate as well as onshore & offshore members, other Stakeholders and participate in all phases of testing including Test strategy, Test plan, Test cases execution and QA sign-off.
• Managed QA Team also collaborates with Business Analyst, Project Manager, Product Owner, Developers and other Stakeholders throughout the SDLC, and support the project deliverable.
• Used HP Application Lifecycle Management (ALM) to write Manual Test Cases, Requirement Coverage, set up Test sets, Execute Test Cases, Review test results and generate Test execution reports.
• Experienced in upgrading from Mercury QC to HP ALM. Used HP QC export test cases to excel spreadsheet and Import Existing Test Cases from excel spreadsheets to HP ALM.
• Extensively used Jira/Code-Jira to log Bugs, Mange and track existing Bug, create defect analysis reports.
• Used Code-Jira to Project tracking and manage various Releases for a Project.
• Manually performed Smoke, Exploratory, Usability, Functional, Integration, Regression and Backend testing,
• Used Compuware Test Partner (TP) to perform Automation testing, modify and execute automated test scripts using Visual Basic Application (VBA) language for Regression scope and Regression testing.
• Used Oracle database and Toad for data validation and test case execution for Backend testing purpose. Manually execute SQL Queries to retrieve an update data in the database.
• Used SQL Queries for various types of Joining like Inner Join, Left Outer Join, Right Outer Join, Full Outer Join and Self Join, Operators, Functions in SQL analyzer tool Toad. Modified existing queries as a precondition for test case execution.
• Maintained active communication with offshore teams on defects, upcoming releases, and system requirements.
• Facilitate training to new testers/ new joiners for the projects.

Confidential, Holbrook, NY

Quality Assurance Analyst

Responsibilities:

• Extensively worked in all stages of Software Development Life Cycle (SDLC) and various methodologies such as Waterfall, Agile and Iterative in CRM Cloud Based Salesforce and E-commerce Web-Based application in various projects.
• Participated in Release and Sprint planning, Demo, Daily stand-up, Peer Review and Defect Review meetings.
• Analyzed the Functional Requirements, User stories, Design Specifications documents, Use Cases and Acceptance Criteria to ensure that the system met all the technical and business requirements.
• SFDC Customization - GUI, Page Layouts, Tabs, Custom Fields, Custom Objects, Validation Rules, Triggers.
• Drives project planning, estimation and resource allocation activities for assigned areas in Salesforce project.
• Knowledge of Salesforce administration; standard objects, reports/dashboards, data mgmt. and sandbox environments.
• Extensive use of Salesforce debug logs to help developers in troubleshooting and root cause analysis.
• Wrote Test Plans, scenarios, and Test Cases and logged Defect into company template in the spreadsheet.
• Manually performed Smoke, Integration, Functional, Non-functional, Regression, WEB testing, API and Backend testing.
• Performed User Acceptance Testing (UAT) and provide training to client/end-users about the new application.
• Used HTTP protocol perform Web-Service REST API Testing using different methods like Get, Post, Put and Delete.
• Used Microsoft Test Manager (MTM) to manage releases, Design End to End Manual Test cases, execute test cases and insert test results and execution reporting purposes.
• Used Microsoft Team Foundation Server (TFS) Visual Studio for defect log, tracking and Manage defect reports.
• Demonstrated a strong capability in testing Native and Web based Mobile applications testing for iOS and Android.
• Worked technical knowledge in testing software for the following operating systems: Windows, iOS and Android.
• Maintained automation scripts uses VB Script, Descriptive Programming, Debugging followed by various frameworks such as Data Driven Framework, Keyword Driven Framework and Hybrid Framework uses HP Quick Test Professional (QTP).
• Written SQL queries using Microsoft SQL Server to the RDBMS to verify the data with Backend to maintain Data Consistency, Integrity and Accuracy with the front-end application.
• Manually performed ETL (Extract-Transform-Load) testing using MS SQL Server database followed by various stages such as Source-Staging-Target of loads in the ETL process.
• Validated data and loads during ETL testing and directly communicate with ETL Developer to fulfill the process.
• Actively involved in skills initiative/ improvements. Worked temporarily with various team and project to improve skills in various technologies and process.

Confidential, Cleveland, OH

Software QA Tester

Responsibilities:

• Actively participated in all phases of Software Development Life Cycle (SDLC) & Software Testing Life Cycle.
• Performed Functional, Smoke, System, Integration, Accessibility, GUI Testing, and User Acceptance testing (UAT) for defect tracking resolution of applications and solutions.
• Knowledge of Property and Causality (P&C) Insurance Claims and responsible for functional test design and test execution.
• Interacted with developers, users and various team members discuss and to resolve defects and their priorities.
• Prepared and track Requirement Traceability Matrix (RTM) with the test cases developed and defect found.
• Extensive experience in User Acceptance Testing (UAT), collaborated with client to support UAT sessions.
• Experienced testing all phases of QA efforts and executed projects tested manually using Agile methodology.
• Conducted analysis of business requirements, and developed testing scenarios and wrote highly detailed test plans and test cases using HP Quality Center (QC), which are link back for requirements coverage.
• Defects were tracked, reviewed, analyzed and compared using Quality Center (QC) for Manual testing.
• Used JAWS (Job Access with Speech), Window Screen Reader tools to perform 508 Compliance testing
• Contributed to the test planning and execution of 508 testing activities & equivalent verification of accessibility.
• Designed & executed test case based upon application design, formal requirements and Section 508 guidelines.
• Manually performed Backend Testing of the Oracle database by using SQL queries to make sure that the database reflects the updates/change to verify the database Integrity.

TECHNICAL SKILLS

Test Management Tool: HP ALM/Quality Center (QC)/ALM Octane/MS Test Manager (MTM)/IBM RQM/Rally

Defect Tracking Tool: Team Foundation Server (TFS) Visual Studio/ALM/ QC/Jira/Code-Jira/IBM RQM/Rally

Automation Tool: HP Quick Test Professional (QTP)/Unified Functional Testing (UFT)/Gherkins/TP

Application: Web-Based, Client-Server Based, Native and Web-Based Mobile Application

Application Language: Java/C++/C#/.NET/Java/Apex/Python/Ruby/Perl/HTML/XML/CSS/VB

Scripting Language: Visual Basic App (VBA)/VB Script (VBS)/Gherkin syntax (Given,When,Then)

Operating System: Windows/iOS/Android/UNIX/LINUX

Database (RDBMS): Oracle (10g/11g)/MS SQL Server/DB2/TOAD/AS-400

Methodology: Waterfall/Agile (Scrum)/Iterative/TDD/BDD/Continuous Ingression (CI)

Browser: Internet Explorer / Google Chrome / Mozilla Firefox / Safari

Other Tools: MS Office Suite/SharePoint/MS Visio/Web Service API/SoapUI/JAWS/AutoSys/FTP

Application/Domain Type: Financial/Banking/Insurance/Retail/Mobile App/Cloud/SFDC/CRM/Property & Causality