Senior Business Analyst Resume

SUMMARY

Business Analyst with proven track record liaising with cross - functional business and technology teams to develop business cases that demonstrate the purpose and value of technology projects.
Work with the product owners to groom and define user stories, use cases, and acceptance criteria.
Work as part of the Agile Scrum team with previous role as scrum master to deliver comprehensive changes to internal/external business.
Analyze changes in the user stories to support the development process and communicate changes in established expectations to the project manager and stakeholders.
Ability to communicate complex technology concepts to a non-technology audience.
Analyze requirements gathered and determine gaps in technology, business processes, constructing workflow charts and diagrams; studying system capabilities and writing specifications.
Background with contract negotiation with clients and sales team.
Three years extensive work within JIRA.

TECHNICAL SKILLS

SQL DEVELOPER
T-SQL
TOAD
PL/SQL
SQL SERVER REPORTING SERVICES (SSRS)
CRYSTAL REPORTS
JIRA
HP ALM
MICROSOFT VSIO
ORACLE OLTP AND OLAP
SARBANES OXLEY
SHAREPOINT
EXCEL
ACCESS
LSAMS
TOAD
AGILE
USER STORIES to create requirements
Siebel

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

Developed close relationship with UAT team to ensure requirements were met to guarantee sign off.
Migrate from legacy system to Oracle.
Data Mapping; and
Business rules definitions.
Utilized HP ALM software for requirements mappings
Business Analysis skills:
Analysis and documentation of current processes and functions and updated information within HP ALM.
Requirements engineering to build internal applications to automate current procedures through ITIL
Determination of business requirements and associated functional specifications for projects specific to the department.
Development of business process models and associated changes to current processes for both BCBS IT team and the Project Diamond initiative.
Strong understanding of SDLC and experience working with different project methodologies.

Confidential

Technical Project Manager

Responsibilities:

Built Functional Specification, Technical Specification and Business Requirement Document, along with Best Practices.
Start up company in which requirements engineering and documenting was built via ITIL process.
New UI / UX was immediately needed. Through iterative process I created wireframes for UI and created use cases and user stories to ensure appropriate UX.
ITIL process to complete deliverable form inception to production.
Draft reporting analytics and collections teams to support cash collection targets and Accounts Payable targets, to make appropriate decision on loss on accounts receivable.
Forecasting and weekly SSRS reporting of AR collection status.
Ensure smooth ETL of acquired clients into the collections and payables reporting process.
Ensure active engagement with internal and external stakeholders for Project management to enhance collections and payables strategy by providing framework for cash/bad debt to internal and external stakeholders
Service Delivery Managers, Billing teams, Sourcing Managers, Procurement Teams.
Current project entails to optimize cash inflows and outflows, and minimize AR aging profile and bad-debt expense.

Confidential

Technical Project Manager

Responsibilities:

Scrum Master for project conceiving, designing, and evolving the mobile application suite and platform technologies core to company mobile network offering.
Built Functional Specification, Technical Specification and Business Requirement Document, along with Best Practices.
Start - up who needed immediate deliverable to complete SOW and SLA for their client DIRECTV.
Software architects and engineers built physical database and I engineered requirements via AGILE manner but through ITIL process.
Documented and gathered project requirements to draft business documents throughout the project development lifecycle.
Works as a liaison between end-users, product management, and development to gather and document user requirements, translating them into user stories (via AGILE methodology). Plan and conducts interviews with business owners and stakeholders. Conducts gap analyses (known unknown and unknown unknowns) to identify solutions that are cost effective and which meet business requirements.
Worked iteratively with architects as technical writer to ensure application documentation reflects current system functionality and create functional specifications post calibration with development team.
Supported project team and development team during design, development, and QA testing by clarifying requirement questions. Assist business team with UAT.
Iterations included:
Data Modeling Doman and Logic models and subsequent rule models. Plus, building data structure and data flows to present to internal and external stakeholders.

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