Business Analyst Resume

SUMMARY

Multi - faceted experience in Customer Service, Leadership, Business Analytics and Inventory Management. Comprehensive knowledge of business concepts, procedures and practices, in combination with a talent for analyzing problems, which enables innovative solutions.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

Work with all of Endovascular Sales Force, 82 Territories,14 Regions and 3 Area Directors on Management by Objective for compensation. This includes:
Setting quarterly targets for objectives
Weekly status updates
Inventory scan review and reconciliation
Ad hoc reporting i.e. consignment level analysis, sales history to manage inventory challenges associated with growth opportunities and risk mitigation
Creation of Month on Hand (MOH)) Program in collaboration with Regional Sales Managers.
Led the Coronary Inventory Management team while Manager on rotational 6 month assignment. Team continued to achieve objectives and milestones.
Participate in launch readiness meetings with Product Marketing and the Product Lifecycle Team sharing knowledge from an inventory management perspective.
Provide ad hoc reporting and analysis to Support Sales Force in managing inventory challenges associated with growth opportunities and risk mitigation.

Business Analyst

Confidential

Responsibilities:

Consignment transactions, add or reduce based on Sales Force request
Manual review of paper inventory counts processed quarterly
Responsible for hiring, coaching and developing employees
Coordinated a review of Confidential processes for handling consignment in both the Customer Service and Contract Management areas.
Initiated work with Product Managers at Confidential and Confidential to consolidate both consignment/trunk stock policies into one.
Direct the Consignment Reconciliation project from start to finish. Reports cost of consignment inventory to finance, for Cardiac Therapies and Vascular Solutions.
Interaction required with sales force to confirm consignment inventory at each of their hospitals.
Initiated work with technical team to develop electronic Exhibit A form that can be created on demand for a specific hospital and e-mailed to sales rep. (Automated form for consignment contracting allowing it to be electronically submitted.)
Created role of RG Specialist to resolve discrepancies on returns within 24 hours. Position is also responsible for RG reporting to the sales force.

Business Analyst

Confidential

Responsibilities:

Responsible for development of training materials. Trained Analysts and Administrative Assistants on Cognos PowerPlay at company sites.
Developed and delivered Cognos PowerPlay web training to Account Managers at Phase II sales training.
Problem resolution provided through production support to customers.
Liaison between the Business and Data Warehouse team on enhancement request projects.
Facilitate the Year-end and Quarter End Data Warehouse process. Collaborated with each business unit to discover requirements and timing for quarter end reporting and year-end requirements such as Compensation plans, commission system changes, report changes, etc.