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Salesforce Technical Architect And Business Analyst Resume


  • Technically sophisticated Solution Architect/Techno Functional Lead with 15+ years of working experience in managing and developing the complete life cycle of IT projects and systems involving requirement analysis, design, development, deployment, testing and production support.
  • 8+ years of experience in Salesforce.com implementation for sales cloud, Service Cloud, Marketing Cloud at multiple clients across the globe. Salesforce Platform Developer II certified with 6 salesforce certifications, Apttus CPQ certification and Java Programmer certification.


Skill Set: Business System Analysis, Solution Designing, Development, Estimation, Project Management, Creation of BRD/FSD/LLD, UAT validation, Production Support and troubleshooting.

Business Domain: Banking, Financial Institution, Insurance, Hi - tech Product Industries.

SFDC Technologies: Apex Classes, Apex Triggers, Aura/Lightning framework, SOQL, SOSL, DML, Batch Apex and Scheduled Jobs, Sales console,Apttus CPQ, Omnichannel, SOAP and REST based Integration, Data Integration.

Languages: Apex, Visual force, JS, CSS, XML, AJAX, Java, C#.

Database: Oracle 9i, SQL Server, MS Access

Tools: Data Loader, Force Eclipse IDE, Ant, RALLY, HP Quality Center & Incident manager, SVN, Toad, SOAP UI, Informatica, Siebel.



Salesforce Technical Architect and Business Analyst


  • Gathering of the requirements and analyzing them for implementation
  • Worked closely with the project design team and the project business team to address the business and functional requirements defined for the Salesforce.com Integration.
  • Involved in developing High level documents and Design Level Documents for Salesforce Integration.
  • Involved in System design meetings and gave the SFDC demo to the end users.
  • Designed, and Implemented the Custom Business objects, Entity-Relationship data model, Page layouts, Custom tabs, Aura Components to suit to the needs of the application.
  • Designed and Automated business process using lightening process builder.
  • Configured and deployed Salesforce.com effectively based on business needs, sales Cycles and system requirements, including configuration, customization, security setup, reports, and dashboards

Technology: Apex, VF pages, Aura Lightening Framework, CSS, JS, J Query, Command line Data Loader, Restful Web Services, SAML 2.0, Eclipse IDE, SVN.


Salesforce Techno Functional Lead /Lead Developer


  • Interacted with Business users for analysis, requirements gathering and development POC.
  • Performed detailed analysis of technical and business requirements.
  • Worked closely with business partners to realize the full capabilities of Sales force CRM.
  • Developed various Apex classes, Apex Triggers and Controller classes for various needs in the application.
  • Designed and deployed Validation rules, Approval Processes, Custom tabs and Auto-Response for automating business logic.
  • Designed various Roles, Profiles, and Page Layouts and Configured the permissions based on the hierarchy requirements of the organization.
  • Designed Visual Force pages to add more flexibility and a rich look.
  • Key role in gradual transition of company's application from Salesforce Classic to Lightning Experience.
  • Implemented Salesforce Lightning Components for small set of users within the organization.
  • Worked on Lightning Process Builder to consolidate existing workflow rules.
  • Generated various reports and dashboards in lightning for Sales performance tracking.
  • Worked on translating several Visual Force pages to lightning framework.

Technology: Apex, VF pages, Aura Lightening Framework, CSS, JS, J Query, SOAP Web Services, Restful Web Services, Copy storm, SVN, Informatica, Tibco, Siebel.

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