PROFESSIONAL SKILLS

• Business Analysis
• Developing Business Strategies
• Product Management
• Agile/Waterfall Methodologies
• Direct Online Marketing
• Data Warehouse/Reporting
• Business Process Modeling
• Systems Requirement Design

CAREER SUMMARY HIGHLIGHTS

Confidential

Systems Business Analyst III

• Member of a 4-person 18 month pop-up project team assembled to address Access Management requirements across all of TD Bank. Project has met all deliverables without compromise to scope, time, and budget constraints.
• Collaborated with team to train 150 Senior Risk Officers and Business Liaisons which laid the foundation for a successful project.
• Designed 8 custom reports for management / governance to use for project oversight.
• Performed data mapping and statistical analysis on results collected from 18 TD Divisions and 300 TD teams.
• Gathered and formatted data for 2700 TD roles across 257 Applications and designed a custom report view for Application Technology SMEs to validate data.
• Team lead and contact for 25 risk champions which represented 100 TD teams.

Confidential

Senior Business Analyst Consultant

• Member of agile development team which designed a tablet-friendly experience for the Top Rated L.L. Bean e-commerce website. The solution was successfully designed, built, and deployed.
• Collaborated with external vendor and internal technology and design teams daily to document and guide the development of the tablet responsive website.
• Showcased site twice weekly for key sponsors to show progress and gather feedback.

Confidential

Senior Business Analyst/Product Manager

• Recruited as Sr. Business Analyst consultant for an agile development team. Converted to full time after a year and promoted to Product Manager.
• Lead for a 23 member agile scrum team Kanban Authored over 125 stories that went through development, testing, acceptance and final deployment.
• Developed business requirements as part of SDLC for State Enterprise Education Online assessment platform scalable to 30,000 concurrent student user transactions.
• Developed business strategy, product road map, and product requirements for new Reporting System.
• Learned and applied Object Oriented Analysis methods to support development of an initial psychometrics workflow model for sharing test items.

Confidential

Co-Founder

• Started a company that develops AI tools for improving business requirements.
• Provided thought leadership in product development of Linguistics Analysis and AI tools to improve upon requirements documentation.
• Created a 2-day requirements analysis training course covering both Waterfall and Agile development which led to 6 figure sales in the first two years of business.

Confidential

Business Analyst

• Member of software development team responsible for producing business requirements for both new and legacy Veterinary instruments.
• Responsible for translating business functionality and opportunities into software requirements for the central customer facing dashboard interface for all IDEXX in-house veterinary equipment.
• Responsible for requirements development of new hematology analyzer resulting in successful launch of the ProCyte Dx Hematology Analyzer.
• Elicited business requirements by performing interviews, document analysis, reviews, user experience studies, site visits, business process modeling, personas, user centric design, task and work flow analysis.
• Teamed with customers, customer support, sales/marketing, software R D, and customer education groups to drive quality software development.

Confidential

Co-Founder

• Started local technology company to service small business technology needs.
• Led technology services and solutions firm with onshore/ and offshore teams of 35 contracted employees with annual mid-six figures revenue.
• Delivered B2B solutions to leading companies in financial services, health care and life sciences, media and entertainment, manufacturing, and telecommunications.
• Delivered Custom Business E-Commerce and corporate web development projects.
• Managed in Waterfall / Agile environment with globally distributed teams.
• Managed customer relationships for multiple corporate IT networks including SLA Service Level Agreements for Network support, Business Continuity, Disaster Recovery, and VOIP phone networks

Confidential

Founder

• Started a Product Development and Direct Marketing company focused on cosmetic and beauty products.
• Grew technology start-up in cosmetic and beauty supply market.
• Developed offerings into suite of products that generated revenues of more than 1.3M consistently over 3 years.
• Managed marketing communications planning and execution including advertising, online marketing, direct marketing, catalog marketing, trade shows and events.
• Led globally distributed software development team to create Online Direct Marketing platform designed to process a high volume of transactions.
• Provided thought leadership, created user stories, storyboards, defined test cases and customer acceptance. Development team of 8 with timeline 18 months to full deployment.

Confidential

Owner

• Purchased a small business and gained invaluable experience in managing employees and developing new products while attracting and keeping new customers.
• Managed and operated retail convenience store.
• Grew revenues year-over-year by 20
• Sold business for 200 over original purchase price, resulting in net profit in mid-six figures.