PROFESSIONAL SUMMARY:

8 years of Motivation (Finance, Business and E - Commerce Projects) with solid experience managing all levels of large scale projects, including Budgeting and Administration. Highly ambitious on site with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments. Client-focused Sales Representative with 8 years of providing solutions to customers. Solid understanding of the Financial Systems and Business program Areas .

SKILL:

• Human/Capital Management
• Budgeting and finance
• Team liaison
• Team leadership
• Data management
• Client assessment and analysis
• Risk management processes and analysis
• Self-motivated
• Strong verbal communication
• Extremely organized
• Powerful negotiator
• Conflict resolution
• Process implementation

TECHNICAL SKILLS:

Environment: MS Office, MS Visio, AGILE, BRD, FRD, SRS, Documentation, JAD sessions, Grooming session, Confidential Analysis, Use Cases, UML, MS Project, Adobe Omniture Analytics, MY SQL, SQL Server, Oracle, CRM, ATG, MS Outlook, HTML. SWIFT, ACH TREASURY

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Business Analyst

Responsibilities:

• Gathered requirements from the client (J Crew) to understand what functionalities they want to implement within their call center—example, what type of orders they want to take over the phone. Also, to improve and make enhancements to their call center processes.
• Business Manager for Direct Order Processing. Also converting Order to Cash implementation from e-Commerce into Oracle
• Document and analyzed business requirement to create a multiple payment types such as; credit card, gift card, pay pal based on ATG Ecommerce platform.
• Gathered User requirements by interviewing focus groups and brainstorming with different departments for customizing the ATG application
• Created document to manage user profiles and to create organizations and roles using ATG Business Control Center.
• Implemented different technique through the use of ACH to improve the financial retail experience in J.CREW such as; sales and customer services in terms of online payment securities using codes.
• Serve as an advocate for Release Management that involves communicating release management processes and procedures throughout the company and assisting teams with adoption.
• Wrote SQL Queries to execute data from the Relational Database Management System.
• Designed and developed project documents based on AGILE Methodology.
• Prepare business functional requirement documents, functional requirement documents, Non-functional requirements and SRS.
• Involve in preparing user stories based on functional specifications.
• Coordinate with the development team, database team, data warehousing team and QA team throughout all phases using AGILE Methodology.
• Validating test cases and conducting UAT.

Confidential, Chicago, IL

Senior Financial Business Analyst

Responsibilities:

• Responsible for implementation and execution of various TREASURY/Financial Policies of the Organization.
• Maintain cordial relations with the bank officials, and make sure that all accounts and documents are updated regularly.
• Monitored all oversea treasury transaction using coded platforms like SWIFT, TELEX and Automated Cash House (ACH)
• Monitored treasury trends and responsible for understanding new functionality and assisting business stakeholders in using Workday effectively and efficiently.
• Support HR Technology projects and initiatives involving Workday HCMS
• Wrote SQL Queries to update and retrieve records in the Database, and also to store up procedures in the Database Management System.
• Make weekly and monthly reports and analyze the same in correct compliance with the Finance Team.
• Make sure that the accounts department makes and gets all the payments in time.
• Gathered and collected requirements resulting in detailed business rules, functional requirements and process design.
• Facilitated the execution and implementation of key business initiatives involving technology components.
• Concisely and effectively communicated business requirements to developers.
• Ability to create and design of information architectures, wireframes, using user-centric design techniques.
• Supported the quality assurance testing and ensured that business requirements were being addressed in the test plans.
• Worked directly with Finance Departments, Business Clients and Top Level Managements to achieve growth and stability.
• Achieved increase in turn-over with minimal loss by a quick compliant approach.
• Assisted various business groups with document organization and dissemination during acquisitions.
• Created boardroom and courtroom multimedia presentations including video and text- sync’d depositions for enhanced understanding.
• Obtained documents, clearances, s and approvals from local, state and federal agencies.
• Responsible for creative design for prominent Finance and Business Projects.

Confidential, Birmingham, AL

Senior Business Analyst

Responsibilities:

• Conducting interviews with key business users to collect requirement and business process information that aided Key Budgetary, Financial and Investment decisions.
• Involved in data analysis & generated reports with Business objects.
• Extensively interacted with the stakeholders and the IT Department in finalizing the requirements according to the HIPAA Regulations
• Write User stories, Business Flows and Work Flows Diagrams using various Treasury tool application work plans.
• Documented and delivered Functional Specification Document to the project team.
• Attending weekly test plan/project status meetings and reviews.
• Developing the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Involved in build verification and release procedure

Confidential, McDonough, GA

Financial Business Analyst

Responsibilities:

• Act as the spokesperson of the organization with to all TREASURY matters of the organization.
• Manage the financial team of the organization.
• Instruct and guide the Financial Manager in implementation of several financial strategies on Payment gateways like TEELEX, ACH and SWIFT for the organization while working as same.
• Assist Departmental Heads and the Chief Operating Officer scrutinize budgets for various projects, identify new funding opportunities, and help in determining the cost effectiveness of every project taken up by the organization.
• Consulted, monitored and escalated observations and concerns to project management and business management throughout the project execution
• Worked closely with data architects, developers, test managers, business stakeholders and project managers to achieve project objectives in defined time frames.
• Supported the business and the development team throughout implementation.
• Managed business requirements and resolved issues while using effective change management processes.
• Strong verbal and written communication skills.
• Extracted, clarified and documented business requirements from all users.
• Researched and updated all required materials needed for firm and partners.
• Performed initial client assessment and analysis to begin research process.

Confidential, San Francisco, CA

Junior Business Analyst

Responsibilities:

• Analyzed and verified requirements for, consistency, feasibility, and comprehensibility to IT standard.
• Translated user requirements into functional requirements in an understandable manner that is comprehensible to developers/project team.
• Analyzed all targeted Ecommerce activities and business process on weekly basis, and documented all the difficulties that users faced during processes based on WebSphere commerce platform.
• Worked with internal business sponsors in our sales, finance and supply chain group to set priorities, reports and to solve issues.
• Documented the process of re-engineering the current business process to reduce cost and increase customer satisfaction.
• Served as liaison between business customers and IT development teams.
• Worked closely with project manager, business stakeholders, data architects, test managers and developers to achieve project objectives in defined time frames.