PROFESSIONAL SUMMARY:

• Over 6+ years of experience as a Business System Analyst with solid understanding of Business Process Flows, Case Tools, and Business Analysis.
• Experience in business process engineering and software development life cycle (SDLC) including analysis, design, development, testing and implementation of software applications.
• A solid base in gathering and documenting user’s needs and business process analysis.
• Expertise in Functional Decomposition, Business Requirement gathering, Process Analysis, System Analysis, Functional design and documentation (FDD), Gap analysis, Use case analysis and design.
• Efficient in writing Business requirements document (BRD), Functional requirements document (FRD), Use Case Specifications, Functional Specifications, Customer requirement Documents and Workflows.
• Strong experience with IBM Rational Software integrated tools like Rational Rose for managing requirements and analyzing Use Case development.
• Involved in the migration activities of JAVA.
• Extensive working experience on Requirements and Project management using tools like Rally, and created project plans and timelines using Microsoft Project.
• Strong experience in all aspects of the implementation process/business process re - engineering through ‘AS IS’, ‘TO BE’, GAP analysis, Blue Printing, Prototyping, Realization, Development, Testing, Go-Live and Support.
• Experienced in performing Gap Analysis, and Risk analysis.
• Extensive experience in business analysis, gap analysis, SWOT Analysis, Feasibility analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Expertise in supporting the projects with Effort Estimation, Project scheduling and Re-scheduling, Risk Tracking, Decision Analysis, Defect Management and usage of Metrics to track Projects.
• Strong Knowledge of UML Use Case Diagram, Sequence Diagram, Collaboration Diagram, Activity Diagram, Class Diagram, State Diagram, Package Diagram, Component Diagram, and Deployment Diagram.
• Good understanding of process identification, definitions, documentation, and project management methodologies.
• Experience in resolving functional issues and served as the liaison between Clients and Technical Developers.
• Experience in conducting Joint application development (JAD) sessions, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Proficient in software testing which involves development of test cases and User Acceptance Testing (UAT)
• Detail oriented and ability to prioritize tasks along with excellent project management, decision making and problem solving skills.
• Strong SQL knowledge on Queries, Stored Procedures, Triggers, Cursors, User Defined Functions (UDF), Views, and Indexes.
• Proficient at team leadership and comprehensive project planning, primarily for Fortune 1000 IT companies.
• Experienced in conducting Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions.
• Well-versed in Rational Unified Process (RUP), Agile Development and Software Development Lifecycle (SDLC) methodologies for application development.
• Experience working in a team oriented environment and contribute effectively as a problem-solver.
• Strong Verbal and Written Communication. Excellent analytical & problem solving skills. A team player with good interpersonal skills and communications.

TECHNICAL SKILLS:

Project Methodologies: Agile (Scrum), Rational Unified Process (RUP), OOAD, UML, SDLC.

IDE Tools: Rational Rose, Rational ClearQuest, Rational ClearCase, MS Visio

Requirements Management Tools: Rational Requisite Pro, MS Word, MS Excel, Share point, Jira, UAT

Project Management: MS Project

Software Packages: MSOffice: Word, Excel, PowerPoint, Outlook, FrontPage, Publish

Languages: UML, SQL, Java

Reporting tools: Micro strategy, BI, SISS

Operating Systems: Windows Variants, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Business Analyst

Responsibilities:

• Analyzed the Business Process; collected necessary data from users to coordinate with implementation consultants.
• Prepared surveys to Gather Requirements for Business Processes (BPM), conversions, reports, interfaces and authorizations.
• Created, new Project Methodologies, requirements, processes, and test cases.
• Involved in GAP Analysis to know AS-IS and TO-BE position of the project before preparation of FSD and BRD.
• Conducted JAD sessions and interviewed SMEs, asking detailed functionality aspects of Business Process (BPM) and carefully updating the information to the requirements in an easily understandable format.
• Automate and integrate data collection processes from databases using SQL and MS Access for MS Excel
• Analyzed and collected business requirements and created the BRD by user interviews identifying ambiguous, incomplete and incorrect requirements.
• Documented detailed business logic, functional requirements and Use Cases.
• Made PowerPoint Presentations to show the Wireframe/Mock-up Screens to the Users.
• Involved in Unit Testing, Performance Testing and UAT and then in the Go-live procedures.
• Designed and developed business flow diagrams, activity diagrams, sequence diagrams, object oriented models using MS Visio.
• The project used office 365, Java, Struts, SVN, Power BI, and Counselor Direct Database.
• Conducted Model reviews with project team members; Publish and communicate models to various IT and business-based teams.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Conducted data mapping to collect and show relations between data from dashboard function to the ODS table on PeopleSoft database, represented this mapping using ERDs, and Process Modeling DFD's on MS Visio.
• Proactively prepared scenario analysis of different product mix and identified the areas of improvement and solutions to meet the customer needs.
• Analyzed Java environments and platforms that currently ran the organizations different locations. Identified and optimized Process Flows and underlying processes. Prepared business case documents for each location
• Organized JAD sessions to flush out requirements, performedUse Caseandwork flow analysis, outlined business rules, and developed domain object models.
• Utilized Management Information Software (MIS) and Financial Accounting Software (FAS) that ensured daily balancing of accounts and vendor reconciliation.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Documented Business and Test Plans based on gathered requirements; involved in executing existing test scripts, writing and updating new test scripts.
• Designed, developed, and maintained various business unit reports by using Teradata, SQL, and MS Excel.
• Produced daily, weekly and monthly reports, on-time and accurate, on process and business performance to various stakeholders.

Environment: Agile, MS Visio, MS Project, Reporting tools, Gap Analysis, GIT, Java, HTML, CSS, RCM, SQL, MS Office, Oracle and Windows.

Confidential, San Antonio, TX

Business Analyst

Responsibilities:

• Analyzed and gathered business requirements, identified system interfaces and created the requirements specification document.
• Interacted with the "Users" by interviewing them, by preparing questionnaire and getting feedback.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Interviewed business experts to elicit key information regarding processes and congruence with company policies.
• Write Detailed Business requirements documents (BRD) and assessment of current System for front, middle and back office reference data, data attributes and security master database.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Interacted with the Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on the Business Requirement documents for Online Banking.
• Working in entire lifecycle of a product from its conception through design and development
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
• Worked on Change Control Testing and documentation.
• Worked with offshore team in testing application and gathering test data.
• Defined the workflow for the testing process in the complete software development life cycle.
• Developed Use Cases using industry standard UML notation to analyze the business from the user perspective.
• Created Use Case and Functional Specification Document to track approved changes to the system.
• Participated in various stages of data mapping and requirement analysis for project needs.
• Work closely with the technical teams in and in to ensure that they have a clear understanding of requirements and support them throughout the development process.
• Used CSS, HTML and JavaScript for GUI front end designing and validations.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Co-ordinate with QA team to translate requirements into test plans and tests scripts while overlooking the testing techniques applied.
• Assisted the testing team in creating User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Involved in preparing and documenting the User Acceptance Testing (UAT) Test cases and conduction the testing to gain confidence on the application.
• Worked closely with the development team to analyze and troubleshoot bugs.Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, also discuss different versions of requirements, queries, and clarify the issues.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.

Environment: MS Project, MS office suite, MS Visio, MS PowerPoint, Java, HTML, Gap Analysis, SQL, Agile, Oracle.

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Extensively involved in every phase of the RUP process starting from Inception to Transition.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype, Use Cases, UML diagrams for overall system.
• Interviewed the stakeholders and thoroughly documented the requirements.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.
• Carried Out Gap analysis and was engaged in analysis of the technical specifications of the current system and the infrastructure requirements.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Worked on Documents for Version Controlling, to maintain up to date changes in the Documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Environment: Microsoft Office Suite, Rational Rose, Requisite Pro, RUP, UML, Test Director, Load Runner, SQL and Windows.

Confidential

Business Analyst

Responsibilities:

• Gathered, analyzed and created all types of requirements documents for technical solution projects.
• Conduct all levels of testing including functional, regression, user acceptance, integration, and performance to verify client’s needs are met.
• Manage all business stakeholders and the project teams to desired expectations.
• Analyze requirements and specifications and identify alternatives to problems or opportunities, and then recommend a solution to allow stakeholders to select the best option.
• Identify gaps between existing and desired environment. Make multiple suggestions than justify the best solution.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Effective management of stakeholder relationship at all levels of the business(Both internally and third party suppliers)
• Responsible for conducting as-Is To-Be Gap analysis to find out the current state of the system and required state of the system.
• Communicate client’s business requirements by constructing easy to understand data and process models.
• Provide input into developing and modifying systems to meet client’s needs and develop business specifications to support these modifications.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Attend client meetings and assist with determination of project requirements.
• Effectively and accurately communicate relevant project information to the client and project team.
• Communicate ideas for improving company processes with a positive and constructive attitude.
• Effectively handling the change management process to make sure the changes are approved as per the process.

Environment: RequisitePro, MS Office Suite (MS-Word, MS-Excel, MS- PowerPoint, MS-Project), RUP, Gap Analysis, SQL, Windows.