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Business Analyst/scrum Master Resume

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St Louis, MO

PROFESSIONAL SUMMARY:

  • Over 7+ Years of experience in different technologies with multiple positions.
  • Sound knowledge of Software Development Life Cycle (SDLC), Testing Life Cycle and Testing Methodologies.
  • Possess good understanding of the HIPAA (Health Insurance Portability and Accountability Act) 4010 and 5010 regulations, transactions, identified the major differences between HIPAA 4010 and HIPAA 5010 through GAP analysis and experience with the standard claim forms.
  • Understanding and implementation of ICD - 9 and ICD-10 in accordance to HIPAA compliance.
  • Expertise in verifying and understanding EDI raw data, both in 4010 and 5010 format and extensively worked on analysis & compliance of ICD 9 to ICD 10 and Electronic Data Interchange (EDI) transactions such as 837 (medical claims), 835 (medical claim payments), 270 (eligibility inquiry), 271 (eligibility response), 276 (claim status), 277 (claims status response), 820 (enrollment).
  • Good knowledge of various standards including American national standard institute's (ANSI), accredited standard committee (ASC) and X12 Standards.
  • Expert in working with Medicare and Medicaid benefits in accordance with Federal Regulations.
  • Extensive knowledge about the various types of health insurance programs such as: Medicaid, Medicare (Part A, B, C and D), PPO (Preferred provider organization), HMO (Health maintenance organization), Medical Management Information Systems MMIS
  • Good Knowledge in Electronic Medical Record (EMR) / Electronic Health Records (EHR) modules and process flow.
  • Proficient in EDI Claims Processing, HIPAA Regulations, 270/271 (Inquire/Response Healthcare Benefit), 276/277 (Claim Status), 834 (Benefit Enrollment), 835 (Payment/Remittance), 837 (Healthcare Claims), ASC X12 standards.
  • Extensive experience with Medicare (Part A, Part B, Part C and Part D) and Medicaid benefits, NASCO, TriZettos QNXT, FACETS as well as ICD 9 and 10.
  • Working experience with DB2, Oracle, MS SQL Server, SQL Queries, PL-SQL /T-SQL Scripts, Oracle Forms and Reports and Strong SQL skills and experience with RDBMS
  • Knowledge of electronic (HIPAA X12 standards-270, 271, 275, 276, 277, 278, 835, 837, and 997) and paper claim forms such as UB04, HCFA-1500, CMS1500, etc
  • Proficient in healthcare EDI systems and electronic claim transaction technology
  • Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications Extensive experience with HIPAA regulations, and EDI standards
  • Familiar with HIPAA EDI transactions such as 820, 834, 835, 837 (P, D, I) 276, 277, 278 etc.
  • Strong Knowledge in maintaining test scripts with QTP/UFT.
  • Expertise in creating, enhancing and maintaining high-end Test scripts for various function and regression testing using QTP/UFT.
  • Strong in VB Script and demonstrated the ability of creating, maintaining and enhancing Functional Test Scripts using Descriptive Programming on QTP/UFT.
  • Proficient on Automation tools like Selenium RC/WebDriver/IDE/Grid and QTP (Functional & Regression Testing), TestNG, JUnit, Ant, Maven, JBehave for testing Client Server and Web based Applications.
  • Experience in developing selenium automation framework using JUnit/TestNG and developing ANT/Maven targets to execute automation suites from command line.
  • Expertise in using Selenium WebDriver API to automate tests on cross browser and cross platform environment. Key expertise includes testing & debugging GUI& Multi-Applications environment & automated testing using Selenium WebDriver.
  • Sound knowledge on JUnit, TestNG framework for Unit testing, Maven and Ant for Project building tool, Jenkins/Hudson for Continuous Integration.
  • Experienced in making Data Driven and Keyword Driven framework to maintain test suite.
  • Experience include Unit testing, Functional testing, User Acceptance Testing, Integration testing, System testing, Performance testing, Sanity testing, Exception testing, Compatibility testing& Security testing of client/server and Web base Applications.
  • Experience in creating Test Plans, defining Test Scenarios and Test Cases, developing and maintaining test scripts, analyzing bugs, coordinating with development team and track the bug fixes till closure.
  • Expertise in documenting defects with high level of detail, accuracy, and informative recreation steps using Quality Center, JIRA, IBM Clear Quest, BugZilla etc.
  • Experienced in using test management tool HP Quality Center/ ALM.
  • Experienced in the preparation of weekly status reports using HP Quality Center/ ALM
  • Good programming skills in Java, VB Script, Oracle, SQL, PL/SQL and experience in SQL Server, Access and Oracle Databases.
  • Experienced in writing SQL verification scripts to test the result of deployment for correct business logic for Back-end testing.
  • Experience in performing database testing and working with SQL queries and database like Oracle, MySQL.
  • Strong knowledge of Software Development Life Cycle (SDLC) methodologies such as Agile, SCRUM and waterfall models and TDD.
  • Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.
  • Highly motivated team player with analytical, organizational and technical skills, unique ability to adapt quickly to challenges and changing environment.
  • Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment.

TECHNICAL SKILLS:

Testing tools: Selenium WebDriver/RC/IDE/GRID, HP Quality Center, QTP/UFT, Junit, TestNG, Jmeter, JIRA Jbehave, Cucumber & Soap UI

Web Technologies: HTML, DHTML, CSS, XML, XSD, XSL, XSLT, XPATH, AJAX, Servlets, JDBC, JSP.

Defect Tracking Tools: Quality Center, ALM, JIRA, Clear Quest, BugZilla

Build Tools: Ant, Maven

Languages: C, C++, Java, VB Scripting, C#, ASP.net, SQL, PL/SQL

Continuous Integration Tools: Jenkins, Perforce, GIT, Hudson, Cruise Control

Browsers: Internet Explorer, Firefox, Chrome & Safari

Databases: Oracle 11g/10g, MySQL, DB2, MongoDB

Operating Systems: Windows XP/7/8, UNIX and Linux

PROFESSIONAL EXPERIENCE:

Confidential, ST. Louis, MO

Business Analyst/Scrum Master

Responsibilities:

  • Gathered update analyze requirements, epic, task etc. as a Business Analyst as received from clients/Product Owner.
  • Performed Unit Testing and User Acceptance Testing and documented detailed defects.
  • Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements
  • Conducted presentations of the Q/A test results with analysis to the stakeholders and users and documented modifications and requirements.
  • CreatedBusinessRequirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
  • Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
  • Using JIRA as the version tracking tool for managing the requirements documentation.
  • Proficiently organizing and facilitating daily scrum, sprint reviews, retrospectives, sprint, release planning and deployment activities.
  • Collaborating closely with product owner on backlog grooming to keep product backlog relevant and prioritizing, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
  • Supporting the product owner with grooming and maintaining product backlog and working with the team.
  • Effectively tracking team’s progress, including burn down chart, velocity and release forecasting.
  • Working with Agile Coach to team’s growth and collaboration.
  • Including guiding the team to attended sprint objective, discuss the action item with upper management submitted weekly reports & other function as required.
  • Helped out the testing team in manual/automation testing/execution of scripts when necessary.

Environment: Visual studio 2015, Mongo Database, WCF Service, BITbucket, GIT, Jenkins, JIRA, Confluence, Web API

Confidential, Springfield, VA

QA Analyst

Responsibilities:

  • Interacted with the Business Clients, Product Owners, Developers and QA Manager for clear exposure to trickle down the technical/functional User Requirements & Change Requests to Test Plans and Test Scenarios.
  • Identified test cases to automate. Automate those test cases using Selenium WebDriver, TestNG and Java technologies (Eclipse IDE). Contributed in framework creation.
  • Perform Functional Testing, Regression Testing, System Integration testing, (UAT ) User Acceptance Testing, and End to End Testing
  • Responsible in executing Selenium test scripts on different browsers and checked for compatibility.
  • Tested the application in highly dynamic environment with sprint team using Waterfall methodology.
  • Automated the Test cases using Selenium for Regression testing and TestNG for grouping the tests
  • Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment using Selenium WebDriver.
  • Involved in creation of automation framework in Selenium WebDriver using behavior driven approach like Cucumber. Extensively used Page Objects design and page navigation framework for readable test script and easy maintenance from developer perspectives.
  • Verified and validated system to manage requirements quality metrics and ensure test coverage and defect traceability with HP ALM
  • Imported and Exported data from Microsoft Excel and Microsoft Word to HP ALM
  • Converted manual Test scripts to automated Test scripts in UFT.
  • Developed and maintained Function Libraries, Object repositories and Descriptive programming techniques in automation testing using UFT.
  • Created automated Test scripts functions using VBScript in UFT and performed Regression Testing, Modular Testing and Functional Testing.
  • Parameterized the UFT scripts and tested the script using data driven, keyword driven and hybrid framework.
  • Converted commercial QTP Scripts to open source Selenium WebDriver scripts to maximize the profits of the company without compromising Quality.
  • Involved in using Jenkins as a Continuous Integration server to configure with Maven.
  • Used Selenium WebDriver API to automate tests on cross browser and cross platform environment. Sound knowledge on Object Oriented Programming concept and Java Language.
  • Integrated Automation scripts (Selenium WebDriver API) on Continuous Integration tools Jenkins for nightly batch run of the Script. Created Project plan on Jenkins, configured scheduled using Cron job.
  • Involved in Functional Testing as Unit test, Method test, Test Suite, Integration Testing using different TestNG methods.
  • Configured Selenium WebDriver, TestNG, Maven tool and created selenium automation scripts in java using TestNG prior to agile release.
  • Performed Unit testing with TestNG test frame work and use Bromine for easy running the test and store the result for analysis the test.
  • Developed test scripts for web services using SOAP UI and worked with XPATH.
  • Used XPath for both in database operations and in SOAP response verifications.
  • Involved in SOAP & REST based web services testing using SOAP UIPRO web services testing tool.
  • Identified the Test Scenarios based on Functional Specifications and Business Requirements.
  • Performed web services testing with SOAP UI and Performed Security testing for employee login validations.
  • Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
  • Used firebug to identify object’s ids, Name, XPaths, links in the application.
  • Used HP Mercury Quality Center for Test Management for functional Test Automation.
  • Provide all data validation through SQL queries UNIX commands to perform Back-end testing
  • Participated in Walkthrough and defect report meetings periodically.
  • Responsible for keeping up with the test schedule and interacting with software engineers to ensure clear communications on requirements and defect reports.
  • Have successfully implemented Protractor and Angular JS for automation using Ruby on rails and Linux OS
  • Automation testing in setup, procedure steps, validation of actual result with expected result, clean up steps to bring the application back to original state, scheduling a test, prepare test results log, and report the test results by using Unix/Linux commands.
  • Have successfully hosted credit insurance website for bug fixing and didactical analysis using Python scripting and Protractor, CASANDRA - Six Sigma quality assurance in association with Jenkins and structured migration to GIT.

Environment: Java, JIRA, CASANDRA, JSON, Perforce, Selenium WebDriver, Dynamic host Configuration Protocol, Protractor, Cucumber, Jenkins, Python, Maven, SOAP UI, VB.Net, HTML, CSS, J2EE,SQL, XML, GIT.

Confidential, Jacksonville, FL

Business Analyst/Tester

Responsibilities:

  • As a part of the project worked on Claims processing module. The claims processing module involved Receipt and Verification of Claim Forms (837) and Claims Attachments (275), Claims Enquiry and Response (276/277), Adjudication,HealthcareClaim Payment (835) as per HIPAA guidelines. Requirements gathering from Subject Matter Experts, project stakeholders andBusinessusers to obtain maximum details of requirements and involved in documentingBusinessRequirement Documents.
  • Ensure credibility and accuracy ofbusinessspecifications by carrying out brainstorming sessions, development meetings, and other collaborative efforts.
  • Liaison between theBusinessneeds (businessusers and sponsor) and the Technical team (development and testing staff), ensuring technical solutions satisfiedbusinessrequirements.
  • Worked in processing 270, 271, 276, 277, 275, 834, 837 in NPS system
  • Identified the impacts the HIPPA 5010 & ICD 10 project had on enrollment Claims, FEP (Medicare and Medicaid program
  • Conducted JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
  • Careful documentation ofbusinessrequirements ensured that they are aligned with UI from the initial stage itself.
  • Generated reports in SQL server reporting services (SSRS) using table control, matrix control for cross tab reports.
  • Used ETL (SSIS) to develop jobs for extracting, cleaning, transforming loading data into data ware house.
  • Analysis and Design of existing transaction sets and modification of these transaction sets to ensure HIPAA compliance.
  • Apply UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders.
  • Web Page Mock-Ups using MS Visio and thus defining theBusinessProcess Model and Data Process Model.
  • Used MS Word and Visio to document data flow of the AS-IS process and TO-BE process.
  • Analyze EDI data elements captured by the existing system to validate it against the data elements required for new system.
  • Worked on updating the provider management sub-system.
  • Developed Requirements Traceability Matrix to record the requirements through each stage of requirements gathering process.
  • Used Microsoft SharePoint as the version tracking tool for managing the requirements documentation.
  • Developed complex SQL queries using joins, sub queries to test data tables against the source and target and to validate data and verifying referential integrity.
  • Create monthly/weekly status reports to update the project schedules & deliverable plan.
  • Reviewed Test Plans developed by the testing team for testing the application
  • Involved in defining relationship ofITILprocesses area for problem, incident, change, release, and service catalog, and service levelmanagement.
  • Hands on knowledge ofITILProcesses
  • Ensured that the claims processing is strictly under the HIPAA compliance regulatory document to safe guard patient information.
  • Created automated Smoke Test scripts and executed automated smoke tests for multiple iteration/ sprints before testing begins.
  • Extensively wrote Automated Test script for functional tests to cover the regression features and integration features in each sprint.
  • Executed automated test scripts and created defects against the tests failed.
  • Peer reviewed test cases written by others in the test suit to make sure all the tests are precisely written to cover testing objectives.
  • Regularly uploaded Requirements/ User Stories/ Acceptance Criteria in Atlassian JIRA and created task/ sub tasks/ tests against user stories or Acceptance criteria to cover the manual accepting testing scenario.

Environment: MS Visio, MS SharePoint, UML Use Cases, ITIL, HIPPA, JIRA, SSIS, SSRS, SQL Server, XML, ITSM, Use Case Documentation.

Confidential, Baltimore, MD

QA Engineer

Responsibilities:

  • Reviewed business requirements and technical specification documents and Analyzed use cases, functional requirements to write detailed Test plans and Test cases.
  • Involved in setting up configuring the testing environment with Eclipse, JUnit, Selenium WebDriver and Selenium Java client driver.
  • Responsible for implementation of Hybrid Test Automation Framework build using Selenium WebDriver, JUnit and Ant technologies under Java platform.
  • Performed comprehensive manual testing to test website compliance against requirements Performed Data driven testing using Selenium WebDriver, JUnit functions and JDBC Connections which reads data from scripts using property and XML files.
  • Wrote and executed automated test cases using Selenium WebDriver to automate manual testing solutions.
  • Developed and Executed Test Plans and Test Cases from Requirements and Specification documents.
  • Authored and Executed Automation and Manual Test Cases for Functional testing of various modules of the application.
  • Used Ant, SVN, Selenium WebDriver, Jenkins, Java and Selenium Grid to create nightly automation scripts.
  • Created Automation script using Selenium WebDriver. Executed scripts on different browser and different platform.
  • Used Ant for building the WebDriver project. Integrated with Continuous Integration tools Jenkins for running test on nightly basis automatically.
  • Contributed to the Continuous Integration pipeline running component builds, creating and running Deployment jobs on individual stages on Jenkins, and running automated and manual functional tests.
  • Converted manual Test scripts to automated Test scripts in UFT.
  • Developed and maintained Function Libraries, Object repositories and Descriptive programming techniques in automation testing using UFT.
  • Created automated Test scripts functions using VBScript in UFT and performed Regression Testing, Modular Testing and Functional Testing.
  • Parameterized the UFT scripts and tested the script using data driven framework.
  • On daily basis used build tools like Ant and Jenkins to build and regress automated tests into the PayPal CI process, and for VCS used GIT; documented and tracked defects and produced detailed reports using Jira and Rally.
  • Involved in acceptance testing using Cucumber and Selenium WebDriver.
  • Worked closely with Agile Scrum team from several domains to ensure product testability while running Regression tests in Selenium WebDriver using JUnit, and maintained test environments used for white box testing during new product releases.
  • Responsible in executing Selenium test scripts on different browsers and checked for compatibility.
  • Created data-driven automation scripts for testing API Web Services using SOAP UI.
  • Perform Functional Testing, Regression Testing, System Integration Testing, User Acceptance Testing (UAT), and End-to-End Testing.
  • Tested request and response XML's based web services interfaces using SOAP UI.
  • Imported and Exported data from Microsoft Excel and Microsoft Word to HP ALM.
  • Verified and validated system to manage requirements quality metrics and ensure test coverage and defect traceability with HP ALM.
  • Performed Web Services testing with SOAP UI and Performed Security Testing for Employee login validations.
  • Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API.
  • Used Firebug to identify Elements’ by ID, Name, CSS, XPath, and Links on Web Pages.
  • Used HP Mercury Quality Center for Test Management, for Functional Test Automation.
  • Provide all data validation through SQL Queries UNIX commands to perform Back-end Testing.
  • Planned and executed Backend testing using numerous SQL Queries to verify the dataflow from the database.
  • Log defects using JIRA application and communicate the defect status updates to the responsible analysis and implementation teams.
  • Worked on SNMP Version 2 - RFC 1213, for managing IP and TCP based internet and coding using Python.
  • Have environmental experience working on Wi-Fi 802.11g, 802.11ac, 802.11n
  • Have successfully implemented Protractor with hypothecate CASANDRA.
  • Actively participated in status report meetings and interacted with other team members for technical issues for Angular JS, CASANDRA and Protractor

Environment: HTTP, Angular JS, Java, JIRA, Cucumber, Selenium WebDriver, Dynamic host Configuration Protocol, BABOK, Protractor, JavaScript, Python, Cucumber, Jenkins, SOAPUI, VB.Net, ANT, Eclipse IDE, J2EE, JSON, XML, GIT, Agile, JIRA, Ruby on rails, BugZilla, SQL, PL/SQL

Confidential, New York, NY

QA Tester

Responsibilities:

  • Analyzed the Functional specifications and Business requirements.
  • Created and implemented Test Plan and Test Strategy Document outlining the scope, objectives, timeline and focus of software testing effort for functional, regression, user acceptance and stress testing.
  • Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment using Selenium RC.
  • Developed Selenium test cases using JUnit framework.
  • Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework using JUnit.
  • Regression test cases were written and automated using Selenium RC.
  • Developed web application tests via Selenium RC, Cruise Control JUnit and DBUnit.
  • Converted manual Test scripts to automated Test scripts in UFT.
  • Developed and maintained Function Libraries, Object repositories and Descriptive programming techniques in automation testing using UFT.
  • Created automated Test scripts functions using VBScript in UFT and performed Regression Testing, Modular Testing and Functional Testing.
  • Imported and Exported data from Microsoft Excel and Microsoft Word to HP ALM.
  • Verified and validated system to manage requirements quality metrics and ensure test coverage and defect traceability with HP ALM.
  • Developed Test Plan of the application using Project Management Plan document.
  • Used various checkpoints to verify the expected behavior of the AUT.
  • Used Quality Center for Maintain test cases and for Defect Tracking and Defect Reporting and analysis using Protractor.
  • Validation of Back end data using SQL scripts.
  • Performed all various types of testing like smoke testing, Functional, Regression, System, Integration and User Acceptance testing.
  • Maintained requirements traceability matrix using Quality Center.
  • Participated in meetings with Developers on change requests, Critical Issues and modifications.

Environment: Java, Selenium RC, JUnit, Eclipse, Dynamic host Configuration Protocol, Protractor, Karma, JSON, Cucumber, HTML, SQL, XML, UNIX, MS- Word, MS-Excel, Windows.

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