Scrum Master Resume

SUMMARY:

12+ years of experience in Hospitality,Airport & Airline IT industry, building & delivering applications in Java, J2EE & Web technologies
5 years of experience as Scrum Master & an Agile Project Manager, managing cross - functional & cross-geographical teams of upto 20 members.
Adept at managing technical, functional, infrastructure, quality, performance, planning, execution, financial, people & political aspects of the project.
Communication skills beyond par, both written & spoken.
Certified Scrum Master via Scrum Alliance.

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

I converted a waterfall project into a highly successful & agile project following Agile Scrum methodology.
Successfully delivered server-side components for Mobile Check-out, Mobile Key with 3 major lock vendors, Key Printer, Elite Arrival, Parking, Late Check-out, Integration with Property Management Systems, Mobile Dining, Self-check-in, Guest Experience improvement by integration with Salesforce & Guest Room Entertainment - all within a span of 2 years
The working model of my project is considered the most successful (personal message from the Vice President of the IT & Development dept.) due to quick turnaround time, scrum ceremonies that are strictly time-boxed, highly motivated scrum members, 0 critical/major UAT & Production issues reported for the products delivered, continuous process tuning & high quality of deliverables.
I successfully managed to combine project management with scrum management, ensuring one role didn’t interfere with the other - this required impeccable scheduling, planning, monitoring, stakeholder management, infrastructure management, financials, people issues, staffing & bureaucratic issues.
Implemented Lean principles in the team which led to improved velocity by up to 30%, new scrum ceremonies fine-tuned to the needs of the team, pair programming, improved code review process, new tools used for CI/CD, improved process for quality control & renewed communication with the Application support team.
Was appreciated for my expertise on managing scrum ceremonies & for fiercely protecting my team from distractions & demotivation.
Started with a 7-member team & built it to a 15-member Scrum of Scrum team, running at a margin of 60%. 3 fresh graduates were hired & ramped up within 2 months to produce top quality work

Confidential

CONTRACT MANAGEMENT

Responsibilities:

I was the first person to be on-board. I came up with staffing needs, order of magnitude, high-level architecture & product outlook.
As a Technical Lead & Scrum Master, I started a project from scratch, to build a Contract Management solution & an offline turnaround handling desktop solution using in-house suite of libraries built on JavaScript.
I was the first person who conceived the idea & need for a pricing rule engine that handles complex pricing requirements. I created a POC to prove this & also created a unique UI design that allowed a contract handler to input complex pricing rules very easily in the system.
Received a quarterly for my clear and unambiguous communication, strong analysis and end to end understanding of the product.
Bridged gap between product owner, business analyst and team with additional scrum ceremonies
Received highest appraisal rating for 3 consecutive cycles
Completed my Scrum master during the period

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