SUMMARY

• 5+ years of experience as a Business Analyst with diverse experience in Technology, Pharmaceutical and Healthcare industries.
• Extensive experience in creating artifacts like Business Requirements Documents (BRD).
• Extensive experience in Business Process Modeling using Visual modeling tools such as MS Visio, Balsamiq.
• Professional experience of all the phases and methodologies of Software Development Life Cycle (SDLC) including Hybrid Agile Methodologies.
• Skilled in working with teams in Agile environment, solid knowledge on Scrum concepts like Scrum Team, Product Backlog, Sprint Planning, User Stories, Daily Standup Meeting, Retrospective calls etc.
• Experience in conducting Joint Application Development (JAD) session with Stakeholders, Business Users and Tech Lead to obtain domain level information of project.
• Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Flow Diagrams and Collaboration/Communication Diagrams for better understanding of the functionality.
• Expertise creating databases and executing queries using SQL and knowledge of web services related concepts - XML, XSD and HTML.
• Proficient with GAP Analysis and Risk Analysis.
• Strong Experience in developing test plans, building Test Conditions and Test Cases, creating test data, analyzing bugs, and interacting with development team members to fix errors.
• Strong testing experience in Functional Testing and User Acceptance Testing (UAT).
• Excellent communication, problem-solving, critical thinking, conflict resolution, facilitation, and documentation skills along with good process management skills to gather requirements.
• Well-developed track record in producing high quality work under tight schedules and in multi-tasking to meet business goals.
• Excellent communication skills and time management for delivering the output.
• Flexible and Proactive in learning new technologies, taking new roles and challenges contributing high reliable resource to the organization.

TECHNICAL SKILLS

Tools: Used: JIRA AGILE

SDLC Models Used: Agile methodology

Business Modeling Tools: MS Office, MS Visio, Balsamiq

MS-Suite: MS Office Word, Excel, PowerPoint, and Outlook

Operation Research Techniques: Impact analysis, Risk analysis and GAP analysis

Programming Language: SQL, XML, XSD, HTML, Java

Systems: Windows, Mac iOs

Testing Methodologies: Test Cases

PROFESSIONAL EXPERIENCE

Confidential, NJ

Senior Business Analyst

Responsibilities:

• Performed JAD sessions with stakeholders and business users to gather and document requirements
• Interfaced with business users to create Business Requirements Document (BRD) and Functional Specifications Document (FSD)
• Was an integral and active team member during the sprint and scrum ceremonies
• Analyzed requirements and did Use Case Analysis to design use case diagrams, class diagrams, and sequence diagrams using UML approach.
• Worked on ‘AS-IS’ and ‘TO-BE’ models to enhance the existing system
• Participated in the Change Management Control process for the projects by facilitating group meetings and/or one-on-one interviews/meetings with work stream owners to discuss change request impact on timelines and scope

Confidential, Jackson Heights, NY

Business Analyst

Responsibilities:

• Involved in business requirement gathering, analysis and creating functional specifications for the portal enhancements
• Worked closely with Business Users and Subject Matter Experts (SME) to help create Business Requirement Document, Functional Specification Document and Use Cases
• Developed Business Cases as needed
• Serve as primary liaison between the technicalteam, the product team, and end-users to establish a common understanding of requirements and the as-built product
• Assisted in creating wireframes and prototypes for development teams
• Involved in the review of requirements specification with functional manager and technical specialists of the application
• Developed associated project documentation, schedule, design specifications, test plan, test scenarios/scripts, performed gap analysis, and test tracking reporting/monitoring for all phases of testing including B2B user acceptance testing

Confidential

Business Analyst

Responsibilities:

• Involved in keeping track of timesheets, hours and consultants information.
• Conducted extensive brainstorming sessions with business users to gather their requirements.
• Worked with the business stakeholders to rationalize and prioritize the business requirements.
• Gathering requirements from end users and consultants (Client) to understand the business process and develop new Applications & reports.
• Understanding the legacy system and working on the interoperability with Valeant ERP system.
• Prepared detailed Business Requirement Documents (BRDs) to capture the essential functionalities for the proposed system.
• Developed Use Cases, flow diagram, sequence diagram, communication diagram and Use state change diagram using UML diagrams in MS Visio and Balsamiq.
• Reviewed test plan, test scenarios inventory and test cases to ensure that they meet the requirements.
• Assisted testers in developing a variety of possible test scenarios and cases to ensure that the system being built is resilient.
• Utilized strong SQL scripting skills to check the database and keep a track on development of application.
• Interacted with PM on several occasions for prioritizing work.
• Monitored defects in the system using tools JIRA AGILE to ensure that the quality of the system meets the industry standards and business user’s requirements.
• Coordinated and Monitored User Acceptance Testing (UAT) with the business user and interfaced with the development and test team with regards to defect status and fixes on a regular basis.
• Coordinating resolution to migration issues with technical team.
• Coordinated walkthroughs and meetings with development team to discuss agent commission related issues.
• Responsible for onsite - offshore coordination and work allotment among the team members.

Environment: SQL, Visio, MS Office, Jira Agile

Confidential

Research Assistant

Responsibilities:

• Involved in keeping track of timesheets, hours and scheduling information.
• Conducted extensive brainstorming sessions with researchers at all levels.
• Worked with the senior researchers to prioritize the next steps to be completed in the lab.
• Updated the running log of the tasks to be completed, the progress and results.
• Held presentations of relevant new information or research that was published as well as progress reports on our lab’s findings.
• Analyzed new data for statistical relevance and groomed data as necessary.
• Created tables and charts to display data in a easy to understand and meaningful way.

Environment: MS Office, Word, Excel, Power Point, and Outlook