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Business System Analyst Resume

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Fort Lauderdale, FL

SUMMARY:

  • Wif around 6 years of experience in all phases of teh Software development life cycle (SDLC) including Requirements Analysis/Design and Development.
  • Expertise in Waterfall Methodology, Scrum, Agile Methodology and Scaled Agile Framework (SAFe)
  • Providing strategic insight on Oil & Gas industry to internal and external clients
  • Experience in Business Process Re - engineering (BPR). Extensively interacted wif teh QA Team in executing teh Test Plans, Providing Test Data, Creating Test Cases, RTM, Issuing STR’s upon identification of bugs and collecting teh Test Metrics
  • Functional experience wif concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems.
  • Strong project management skills including planning, scheduling, monitoring and budgeting wif experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
  • Strong Business Analysis Skills including In depth noledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing and Practical noledge of Rational Unified Process (RUP).
  • Extensive Knowledge of Systems Management, Design and Data Modeling.
  • Hard-core experience involving Business Process Re-Engineering, Software Re-Engineering using RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
  • Proven expertise in creating test plans, UML diagrams, flowcharts, screen mockups and systems requirements specifications.
  • Excellent business writing skills in writing Preliminary Investigation Report, System Requirements document, Systems Design Specification and System Requirement Change Request.
  • Excellent Training skills, facilitation, power point presentations, maintaining performance metrics, devising training documentation & communicating to users.
  • Proficient at creating and transforming business requirements into software requirement specification (SRS) using Rational RequisitePro and designing business models using UML diagrams such as use case model, Class Diagrams, Activity Diagrams, Sequence Diagrams and Collaboration Diagrams in Rational Rose and MS Visio.
  • Understanding of BEA WebLogic Portal to simplify teh production and management of custom-fit portals, allowing a shared services environment to roll out changes wif minimal complexity and effort.
  • Experience in conducting Joint Application Development (JAD) sessions wif end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.

TECHNICAL SKILLS:

Processes / Technologies: Rational Unified Process (RUP), Rapid Application Development (RAD), SDLC (Waterfall, Spiral, Agile), Unified Modeling Language (UML)

Extreme Programming: (XP), Prototyping, Object Oriented Analysis and Design (OOAD), Web 2.0

Software: MS Office Suite, MS Project, MS Visio, Rational suite (Requisite pro, Rose, ClearCase, ClearQuest), Mercury Test Director, Webex connect, Livelink, wiki, Compose

Databases: MS Access 2003, Oracle 9i/10g, MS SQL Server 2000/2005/2010

PROFESSIONAL EXPERIENCE:

Confidential - Fort Lauderdale, FL

Business System Analyst

Responsibilities:

  • Interviewed Business Users to gather requirements and analyzed teh feasibility of their needs by coordinating wif teh project manager and technical lead.
  • Conducted extensive requirement analysis and thoroughly studied teh requirements for teh process re-engineering.
  • Gatheird requirements and modeled teh data warehouse and teh underlying transactional database.
  • Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
  • Prepared Business Requirement Documents (BRD’s) after teh collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
  • Interacted wif users for verifying User Requirements, managing Change Control Process, updating existing Documentation
  • Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
  • Conducted Joint Application Development (JAD) sessions wif IT groups. Identified teh Key Changes, and participated in Stakeholder Management to communicate effectively wif them.
  • Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
  • Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, ER Diagrams and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
  • Assisted to develop teh Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product noledge.
  • Conducted User Acceptance Testing, gatheird and documented User Manuals and Business Rules.

Environment: SQL Server 2012, VIPER, Motorola PremierOne CAD, XML, Windows 7, HTML, CSS, UML, UAT,MS Word 2013, MS Excel 2013, MS Visio 2013, MS Project 2013, SharePoint 2013, MS Access 2013, SSRS, PeopleSoft

Confidential

BusinessAnalyst

Responsibilities:

  • Defining thebusinessrequirements via agile stories working wif stakeholders to groom identified epics into agile stories.
  • Collaborated wif teh Product Owners to develop feature basedbusinessrequirements (Product Features and User Stories) to continuously deliverbusinessvalue.
  • Ensured that teh product development met teh road map and vision of theBusinessrequirements.
  • Cross-functionally worked wif all teh teams to create and document requirements, User stories from teh product backlog through Visioning and Discovery phases of teh project.
  • Facilitated discussions between teh product owners and teh technical team to drive definition and implementation ofbusinessrequirements.
  • Proactively worked wif various teams and ensured that teh built product met thebusinessneeds.
  • Created workflows wif SharePoint to automate teh process wif teh concept and objects such as list item, content type, and list column wifin SharePoint server.
  • Documented backlogs, User Stories and issue logs in JIRA.
  • Executed sprint review routines wif stakeholders to validate and elicit new stories as required.
  • Worked wif onshore and offshore teams to meet sprint goals by continuously updating thebusiness requirements.
  • Workedwif Sourcing and Supply chain teams and theirapplications including company’sinternal ordering and purchasing systems.Participated in teh vendor qualification process.
  • Used MS Office suite for documenting and maintaining project requirements, User stories and backlogs.
  • Managed change requests related to teh working project plans daily to meet teh agreed deadlines.
  • Documented and established traceability between thebusinessrequirements, use cases,business rules, activity diagrams and test Scenarios.
  • Participated in Six Sigma process improvement and tool enhancement activities.
  • Provided testing assistance and guidance in order to ensure accurate requirements fulfillment.
  • Coordinated UAT (User Acceptance Test) testing by writing test cases, training end users and giving demonstrations along wif documenting and resolving teh issues.

Environment: MS Visio, Agile/Scrum,, JIRA, MS Visual Studio (TFS), RUP, MS Visio, MS Project, UML, HTML, Microsoft office (Word, Excel, PowerPoint), Load Runner and HP Quality Center.

Confidential - Houston, TX

Business Analyst

Responsibilities:

  • Worked wif teh leadership team Develop Standards, Reference Architectures and Application Roadmaps to guide application portfolios across teh business to comply wif architecture blueprints and future state IT strategies
  • Worked wif Enterprise Architect team in implementing teh Enterprise Architecture application strategies that align wif CVR business and IT strategies and understanding technology trends, roadmaps and define opportunities to leverage emerging technologies & industry best practices
  • Worked closely wif CIO, Applications Director and Applications Support Manager to identify teh enterprise wide applications and created a very high level flow/diagram representing teh business flow/system flow/process of teh applications and interfaces going in/out of those applications.
  • Developing teh documentation of teh current and future state application(s) and working wif infrastructure architectures for teh assigned domain areas that are in .net framework.
  • Worked wif RightAngle team to support business counterpart(s) to formulate and implement solutions to support ETRM (Energy Trading Risk Management) application across Commercial business functions including oil and natural gas.
  • Worked wif off teh shelf Oil and gas tools to understand how those applications works and created teh detailed application evaluation document and worked wif ETRM team to implement teh functionality in RightAngle.
  • Worked wif Oracle EBS team and RightAngle team to ensure teh data (General ledger) is navigating from RA to Oracle EBS. In dis process of interfacing, worked wif Oil and natural Gas tools (Petroman, Fuel-fac, Guardian 3, etc.) to add teh functionalities of teh tools to ETRM.
  • Worked as Product Owner for implementing teh CA SDM application and co-ordinated wif key stakeholders to update teh status of teh project and stored teh product backlog in JIRA
  • Create, execute and upgrade test plans. Ensuring all test plans are kept updated wif any changes applied to teh application itself.
  • Documenting teh features & epics and map teh user stories to features and features to epics.
  • Working wif teh Project team(s) to create user stories, spikes and manage teh sprint backlog in TFS
  • Worked wif teh team to develop teh Story Points and agree on them.

Environment: UML, MS Visio, Agile/Scrum, MS Project, Oracle, MS Office-PowerPoint and Excel

Confidential - Houston, TX

Business Analyst

Responsibilities:

  • Participate in meetings regarding all account matters
  • Analyze and define strategy for active customer accounts to process QA/QC for Constellation data
  • Build strong relationships wif internal teams from Constellation sales, billing, collections, customer care, accounting and marketing teams as well as external companies to ensure accurate account processing.
  • Utilize Mass Markets and Post Deal Daily Report in order to review hundreds of customer account errors for reconciliation for 2 teams. Utilize UDC and internal and external account numbers to find information and identify error needing resolution
  • Communicate potential issues and impacts wif team and management while adapting to changing deadline demands
  • Interface wif external utility companies nationwide to request customer account information while remaining flexible to reprioritize account data needed as it is received
  • Daily utilize SQL Developer, Excel, LodeStar, LodeStar Aid, Super Gaagls to both research and resolve customer account issues and errors.
  • Data Management duties cross train wif Billing and Transaction Management in order to resolve issues quickly and efficiently
  • Upload usage via Mass Loader as well as scale profiled usage and close work ques for bill. Approve usage daily for accounts wif outstanding unbilled usage Participated in data conversion and data analysis from Lodestar to Genesis system for 2000+ accounts
  • In charge of daily email and Activities thru Siebel system containing additional customer account issues as well as request for utility halp and missing usage
  • Provide customer level support by researching and responding to customer inquiries.
  • Train other teams in company goals and objectives as well as operating systems
  • Ensure that all Sarbanes-Oxley (SOX) Key Controls and other company policies are followed

Environment: Oracle, J2EE, RUP, UML, Rational Requisite Pro, Rational Clear Quest, MS Project, Word, PowerPoint, Visio, Test Director.

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