SUMMARY

• Experienced Application Analyst and tester with experience in Sales, invoicing, Order writing/processing and Inventory control.
• With a strong background in:
• Application development and support
• Project Management
• Process improvement / efficiencies
• Process Flow
• Design and presentation of systems
• Team leadership
• Planning, organizing and implementing the work process
• Strengths
• Professional with a Dedicated work ethic
• Effective client advocate to translate end user requirements to developer ready documentation
• Data management and reports
• Identifying process improvements and efficiencies
• Giving support to others as needed to help them achieve
• Cobol Programming background on a mainframe system
• Computer equipment and software:
• Unisys A3, A6, A17, Clearpath NX4600, LX 5200, LX 7150, LXE 6500
• Programming languages and Office products:
• DMSII Unisys MainFrame Database 35 years
• WFL Work Flow Language 35 years
• Cobol74-85 35 years
• CANDE Command and Edit Unisys editing software 35 years
• Unisys Transaction Server for ClearPath MCP 5 years
• XGEN OpenWare Cobol design software 2 years
• Microsoft Office Access
• Microsoft Office Excel
• Microsoft Office Word
• Soft Skills: Systems Development Life Cycle SDLC , Best practices, problem solving, creativity and technical writing.

Professional Experience:

Confidential

Write or modify programs to enhance the current system. Testing various programs and applications prior to them being released for productions. During testing, create, load and verify test data to various DMSII databases. Provide test plans and test results and feed back from the testing using formatted output documents, both provided or created, as needed. Assist other team members in setting up or verifying test data using Unisys DMSII Inquiry tools, dump and load programs or loading test files from production data.

Confidential

Program and maintain the GSA Procurement ordering and reporting systems using Cobol, workflow language and DMSII databases. Write or modify programs to enhance the current system and provide reporting as needed. Design, modify and update system documentation including system flow and program data flow of the Procurement system using Microsoft Office Visio and Microsoft Word. Designed Microsoft Excel spreadsheets to track programs with program name, files, databases and reports. Helped modify and verify program testing and Peer Review documents to be used on each program as needed. Use DMSII Inquiry programs to verify data changes, updates and output data for report files.

Confidential

• Managed 4 programmer analysts and a Database Specialist.
• Evaluated system change requests from users as they come in.
• Gathered all of the requirements needed for work requests such as data collection, data storage and reporting.
• Wrote the requirements and documentation for work to be done.
• Evaluated the testing of the work after it had been completed.
• Did a follow up with the end users to ensure the change requests were completed to their specifications.
• Checked the documentation for the Operations staff to make sure it is correctly formatted and understandable and clearly written and has recovery procedures.
• Worked closely with the CIO and Deputy Directory to plan new promotions and changes to the Operating system as needed.
• Help resolve system issue as they come up with the end users.
• Helped plan recovery procedures for all online systems and databases.
• Worked with the Operations Manger and Supervisor to resolve any operations issues.
• Meet with the CIO, Deputy Director and other Managers in the IT Division to set operating and recovery procedures or to modify procedures to meet the guide lines set forth by the State of Maryland.
• Worked with the Database Specialist and Finance Department to document a new Bond and Annuity database system converting the old system from flat sequential files to a database system with enhanced screens and reports.
• Worked with the Database Specialist to create and test a new game reporting database.
• Worked with the Maryland State Auditors to Audit the Lottery's IT Change Management procedures.
• Configured Online programs such as Check writing, Subscription input or update and game database update programs on our Transaction Server Interface.

Confidential

• Supervised 2 people overseeing the daily operations.
• Aided in Analyzing changes to the daily operations and system flow.
• Worked closely with the IT Manager and Executive staff in the design of a First Aid Inventory system that resulted in the growth of the First Aid division of the business making over a million dollars a year.
• Created and helped document Inquiry programs for the field offices to view customer and Accounts Receivable data on the Mainframe system remotely using Xgen currently OpenWare , a screen generator and Cobol applications software program.
• Helped designed and write all of the operating manuals and system documentation for the operations staff and end users.

Business Analyst

• Involved with the conversion from a Magnetic tape system to a mainframe and a
• smaller data entry system.
• Wrote programs to transfer and test the data from one system to the other.
• Did parallel testing of all phases of the data for accuracy.
• Worked with the end users for training or to make any changes needed or requested as
• testing was performed.
• Updated or created all documentation for the conversion and new System.

Computer Operator

• Responsible for updating the payroll records to the weekly master file, updating daily sales accounting files, daily inventory files and daily accounts receivable files.
• Balancing the daily accounting reports with the daily business reports for each location.
• Did the daily backups for each system onto magnetic tapes.