TECHNICAL SKILLS:

Portfolio, Program and Project Management: Agile, Scrum, LeSS, XP, UP, Reliable Scrum, TameFlow, PMBOK, Waterfall, SDLC, Lean/LPM, Kanban Method, TOC, Critical Chain/CCPM, DevOps, SPC, Six Sigma, Benefits Realization Management (BRM), and The Core Protocols.

Operating Systems: Windows 7/8/10, VAX VMS, and Linux

Languages: Fortran, Basic, C, Pascal, Visual Basic, Visual C++, SQL, DCL, HTML, Dibol (DEC Cobol), Assembly Language, and Macro

Programs: JIRA Software, JIRA Confluence, Service Now, Microsoft Project, MS Office (Excel, Word, Access, PowerPoint and Outlook), Visio, FrontPage, Photoshop, Premiere, Sound Forge, Quicken, QuickBooks, Corel Graphics, TOLAS, PROMIS, Datatrieve, Core FTP, MySQL Workbench, and Oracle SQL

Application Areas: Portfolio, Program and Project Management, Accounting, Warehousing, Inventory Management, Purchasing, IT Infrastructure, Data Processing, Client Management Systems, CRM, CAD/CAM, EDI, DRP, Database Management, Computer - Aided Training, Physiological Monitoring, Bar Coding, Security, HIPAA compliant data handling, and Report Writing.

PROFESSIONAL EXPERIENCE:

Project Manager/Scrum Master

Confidential, Phoenix, AZ

Responsibilities:

• Contractor providing skills, acumen, leadership, and coaching for SDLC waterfall infrastructure, Agile software development, and Kanban operations projects that leverage my knowledge and
• Experience as a PMP-certified project manager, PSM-certified Scrum Master, Agile coach, product owner, functional manager, and business analyst to organizations that need a flexible PMP and PSM certified professional with great communication skills.

Sr. IT Project Manager/Scrum Master

Confidential, Phoenix, AZ

Responsibilities:

• Using JIRA Software and JIRA Confluence, was the Scrum Master and project manager for the Network Security Operations teams; one Scrum and one Kanban.
• Ran the Daily Standup and led other Scrum rituals with the USA Scrum and Philippines Kanban teams (18 people total).
• As a member of the Network Security Management PMO, I met daily with the PMO group and suggested improvements in the management of the Security Assurance project portfolios, programs and projects.
• Using Service Now and JIRA data extraction methods, created hybrid reports for key highly visible projects, like the Menlo Web Isolation project, helping to focus the
• Network Security Operations team on desired improvements ahead of the enterprise-wide rollout. Was responsible for creating the weekly ACL firewall
• RFC changes on Service Now that were disseminated to the remote operations teams affecting the firewalls for six international AMEX regions.
• Wrote documentation to support Service Now RFC processes. Created and managed the group User Rights database.

Project Manager/Product Owner/Scrum Master

Confidential, Phoenix, AZ

Responsibilities:

• Portfolio, Program and Project Manager for a company that records, manufactures, distributes and licenses music for film, TV and commercials. Managing IT projects, IT infrastructure, websites
• SDLC application development, music production, marketing and sales campaigns - managing the CRM database doing data analysis using MySQL. Agile Scrum product owner
• Scrum Master and perform the role of Agile coach for the development team’s work on e-commerce site, SurfviewRecords.com, using a group Kanban board and Lean
• Scrum approach to SDLC application development and manufacturing processes. A Scrum Master, I improved the team’s ability to meet their forecasted sprint goals, handled impediments to faster velocity, attended daily scrums, facilitated at sprint reviews and participated in sprint retrospectives.
• I also met routinely with the Product Owner and helped him prioritize the product backlog as well as helped improve personnel relationships between the PO and the development team.
• When the product owner position was vacant, I held the dual role of Product Owner and Scrum Master.

Program/Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Managed 8 people (7 staff and 1 contractor) at a HIPAA compliant agency. Using SQL+, was the Data Distribution Services (DDS) Project Manager.
• Supervised the system support help desk, developed the IT infrastructure, the electronic data distribution to 50 states and 4 territories, the training of all state vital records partners, internal training, data sharing agreements and account management.
• Also supervised the NCHS data quality improvements. Was the Agile Scrum customer-side project manager, product owner and test manager.

Assistant Manager/Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Managed three departments in a in a HIPAA compliant agency; Confidential /UIA Data Security Unit (SDU), Confidential Purchasing & Inventory Control and Confidential LAN group. Was on the
• Executive Steering Committee for Agile Scrum project: AZJobConnection.gov. Was the project manager for the LAN groups’ support of 30 statewide employment offices, in charge of IT infrastructure
• Including installation and maintenance of office staff PCs as well as employment resource room equipment - totaling over 2,000 PCs under service management.

Coordinator/Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Was the project manager for the team that created MS Access FMCS and HR integrated database for Inventory Control tracking and reporting. Researched, analyzed and made IT product recommendations.
• Handled all quote requests with AZ-state-certified contracted vendors.
• Handled all ARTS requisition system input, tracking and reporting.
• Attended Classes: Microsoft Project and Business Analyst Boot Camp