SUMMARY:

Multi - Skilled Business Analyst and Project Leader with a strong technical education and demonstrated career progression specializing in supply chain projects and operational support. Downstream experience includes hands-on project management of a specialized inventory system implementation (Memorial Sloan Kettering) and the administration of functional design workshops for a custom-built ERP. Upstream experience revolves around the ownership of JDA system functions and related processes driving demand planning, allocation, and store replenishment .

PROFESSIONAL EXPERIENCE:

Senior Business Analyst

Confidential, New York, New York

Responsibilities:

• Co-managed Phase I of multi-site implementation of Pharmacy’s Inventory Management System upgrade with new functionality including system-driven replenishment of drugs, barcode scanning at all points of inventory movement, and automated daily price updating; Phase’s scope included 4 implementation sites with combined inventory valuation application users.
• System administrator for RxWorks Pro responsible for facilitation of all maintenance, change management, and support activities as well as report development via application’s embedded analytics tool (Jaspersoft).

Replenishment Systems Manager

Confidential, New Jersey NJ

Responsibilities:

• Primary owner of company-wide inventory replenishment / allocation processes, including responsibilities over relationship with 3rd Party forecasting and reporting partners, internal system (JDA) modifications and enhancements, and system parameter and process changes in highly KPI-driven environment.
• Positioned within the Inventory Management team to act as a JDA super user, trainer, and first-level escalation point addressing system inquiries, potential forecast misses, and exceptional data extraction requests.
• Advanced existing audit program to ensure tighter alignment of inventory requirements from Merchandising, Store Operations, and Visual Planning groups
• Managed the roll-out of a 9-month development project allowing TVS to forecast inventory lifts for price-based promotions specific to individual stores or store groups;

IS Logistics Operations Support Analyst

Confidential, East Hanover, New Jersey

Responsibilities:

• Provided “Tier 2” systems support as sole member of Transportation Business Process Management (BPM) group for North American region; Fielded user process- and data-oriented inquiries, coordinated and communicated systems outage resolution, and managed system access requests for all transportation applications centered around Oracle Transportation Management (OTM) in an SAP environment.
• Led initiative with IS Compliance to fully automate transportation systems’ user management processes, including a cross-functional effort to link employee and contractor termination reports to managerial sign-offs on access removals.

Supply Chain Systems Supervisor

Confidential, Lake Success, New York

Responsibilities:

• Principal adviser to Logistics VP and Director of Americas Planning on scope and future scheduling of Americas’ WMS/TMS implementations and version upgrades.
• Prepared FY2013 WMS/TMS project budget for 3rd Party Professional Services Resources owned by Logistics VP to be presented to Confidential Americas’ CFO for approval and funding.
• Departmental PMO member overseeing U.S.
• Logistics-related, post-ERP (called S21) Go-Live activities including systems support, business case development for enhancements, and new reporting requests.
• Manager of 1 full-time, direct report (Logistics Specialist) dedicated to day-to-day production support activities.

Supply Chain Systems Specialist

Confidential, Lake Success, New York

Responsibilities:

• Business Analyst role leading 4 cross-functional teams (Inventory Control, Cost/Budget, Import Operations, and Export Operations) based within a multi-year, homegrown ERP development program with a February 2011 U.S. Go-Live; Responsibilities included design workshop facilitation, test script development, process mapping, training execution, and communication with related external parties.
• Analyzed end user’s requests in combination with S21 program constraints to develop new business requirement documents to be presented to a largely Japanese IT development team; Tracked and prioritized change requests and bug fix updates for user validation and communication across the working groups.
• Project Manager for 5+ month WMS/TMS implementation at L.A.-based 3rd Party distribution center with an average Annual Shipping Volume of 130k orders totaling $365M in sales; With IT co-PM, managed all system preparation tasks and project timeline utilizing the various skill sets of 8 part-time and consultant resources; Successfully negotiated a seamless Go-Live in an aggressive setting, resulting in an ~8% operational labor force reduction with increased warehousing automation.

Americas Planning Analyst

Confidential, Lake Success, New York

Responsibilities:

• Prepared quantitative and qualitative data utilized by Logistics’ Senior Management to recommend a WMS/TMS vendor for Confidential WMS Replacement Project’ (WMSRP), an IT/Logistics jointly-managed, long-term strategic project with a primary goal of software standardization across Confidential.
• Full-time project team member contributing business and systems expertise toward the successful implementation of WMS/TMS solutions based distribution centers
• Coordinated Integration Testing and UAT, created standard operating procedure (SOP) documents, and conducted end-user training activities at each site.

General Manager

Confidential, Montauk, New York

Responsibilities:

• Assumed full, on-site management responsibilities including the oversight of 18+ employees, sign-off on daily cash flow reporting and reconciliation, client dispute resolution, and occupancy rate maximization; Effective management led to the growth of operating revenues year-over-year by 14.2% and an increase in the overall occupancy rate by nearly 11%.
• Business Lead for the in-house development of a reservations management application to meet the unique requirements of a co-op rental program
• Rolled out across 10 sites to replace a fully manual reservations capture process.