SUMMARY:

• Results - and solutions-oriented hands-on leader with a successful 20+ year career driving cross-functional teams in the on-time and within budget delivery of value-driven technology
• Organized and efficient with exceptional follow-through ability and detail-orientation; able to plan and oversee all aspects of high-profile projects and programs that have improved financial performance
• Delivered savings, met regulatory compliance, and enhanced decision-making and collaboration across highly complex environments.
• Coaching Mentoring Facilitation Program Release Plan Roadmap SaaS ITIL PMOApplication Development Vendor, Partner, Business & Client Relations Portfolio Management JIRA Agile
• SDLC Team Development & Leadership Business Process Analysis & Enhancement Confluence

PROFESSIONAL EXPERIENCE:

Confidential - New York, NY

Scrum Master/Agile Coach / Director

Responsibilities:

• Coached, trained, and mentored Dev team members, the Product Owner, and the BNY Management team to ensure that Scrum delivered high business value through proper execution and the capability to release code to production every 2 weeks.
• Ensured that the Product Owner was ready with the required artifacts for all Scrum Events.
• As a result of the proper execution of Scrum with an intense focus on increased quality through test automation and continuous integration velocity was doubled resulting in over $1.2M of yearly cost savings.
• Led the Product Owner to create a quarterly Release Plan to provide a Roadmap for work that would be completed that would be aligned with agile reporting.
• Developed agile reporting that would be used as a model for agile projects across the Bank to bridge the gap of information expected with traditional Waterfall reporting.
• Full accountability for the management and justification of a yearly budget for the Teach For America Salesforce.com program (SaaS). Leverage resources from the Salesforce Foundation, manage multiple vendors and onsite and offshore teams and work with BAs and the Product Owner to obtain agile stories and integrate new functionality every 3-weeks.
• Designed common Agile and Waterfall SDLC that’s being followed by over 200 IT team members across TFA. Accomplished by leveraging Confluence/JIRA Agile - identification, standardization and documentation of best practices.
• Selected to present best practices at Dreamforce that support agile program management including how a Salesforce Application was customized to manage requirements and releases while supporting all Scrum Events and Artifacts.
• Served as Agile Program Manager and a hands-on Scrum Master for 3 Scrum teams following a 3 week release cycle by working through all Scrum Events and delivering all Scrum Artifacts for each Sprint on the salesforce.com platform:
• Constituent Tracking Front End team consisted of 6 onsite developers, 5 offshore resources and 3 QA resources. Delivered 436 high quality change requests over 1 year. Constituent Tracking Back End Oracle Database and Data Integration team consisted of 2 DBAs, 3 ETL Developers, and 2 QA resources. Delivered 87 high quality change requests over 1 year. Led conversion of team from Waterfall to Scrum methodology during the last quarter of the fiscal year. Applicant Tracking System with 2 onsite developers, 4 contract resources, and 2 QA resources
• Delivered a Salary Offer Tool in 6 months by collaborating with business analysts and functional users by leading cross-functional teams as the Program Manager hands-on Scrum Master to design and develop a Salary Offer Tool to replace a manual HR process for creating job offers on the Job Science platform that runs on Salesforce.
• Transformed Data Integration team made up of ETL and DBA developers from Waterfall to agile Scrum to align with front-end team releases every 3 weeks.
• Team manages data integrations between strategic TFA systems and Salesforce by leveraging Oracle and Informatica. Team productivity increased by over 70%

Confidential - Alexandria, VA

Senior Principal Consultant / Systems Engineering Manager

Responsibilities:

• Recruited to drive a major turnaround of outsourced program with Confidential, improve morale of team members, and ensure the on-time implementation of enhancements into EDGAR system to meet congressional mandates.
• Hold complete oversight for the program to enhance mission-critical Electronic Data Gathering, Analysis, and Retrieval (EDGAR) system—comprised of complex and highly integrated hardware, software, tools, and databases—that automatically collect, validate, and forward mandatory forms submitted by companies and individuals to the Confidential . Plan, track, and manage all aspects of multiple, simultaneous projects. Lead team of 25.Successes & s
• Within 2 months, established realistic deadlines with client and guided the delivery of critical enhancement project that increased overall customer satisfaction.
• Built relationships with team, and instituted a framework to communicate issues and define solutions that increased overall teams’ morale and effectiveness.

Confidential, New Jersey, New York

Program Director

Responsibilities:

• Managed the rollout of Rational System Architect (SA) with agile methods as the standardized tool across the entire CIO global architecture community that established consistent modeling practices, fostered an environment of reuse, and provided the framework to leverage IBM asset content for future use. Program exceeded expectations, and IBM Journal and Forrester Research were analyzing case studies and s for publication.
• Directed the design of a common review process and deployment of the Architecture Review Council (ARC) toolkit using agile methods and Confluence that consolidated multiple processes into a standardized process and toolset.
• Established the Communications Team—comprised of leaders from each Enterprise Architecture (EA) domain—to communicate new standards to the enterprise. Championed the development of a EA Wiki using Confluence to increase awareness and deliver . Solution was recognized as a best practice and adopted as a model across the enterprise.
• Partnered with User Centered Design (UCD) Services and used agile methods to create and deploy an innovative EA Navigation System that enabled users to quickly access important information on more than 68,000 pages of content.

Confidential

Program Director

Responsibilities:

• Chosen as the leader on the Business Transformation Executive (BTE) Agile Experience Board. Oversaw the delivery of on agile methods globally that improved stakeholders’ satisfaction on the products being rolled out.
• Recognized for knowledge and leadership in agile methodology being used in GTS and leveraged by others. Coordinated a team of SMEs across the organization and service providers to document the processes that are necessary to be successful using Agile. Served as an Agile Coach to mentor and communicate the necessary process and team deliverables while leading a forum to discuss best practices and lessons learned.
• Conceptualized, created business case, obtained $2.2 million in capital investment, and partnered with research to leverage existing IBM solutions and agile methods to develop a new Solution Definition Manager (SDM) platform—a suite of pricing and costing tools—supporting global deal teams.
• As Agile Program Manager and Scrum Master managed the design and rollout of the Application Systems Control and Auditability (ASCA) Certified Pricing tool in 9 months with a budget of less than $1 million that delivered a 27% productivity gain and $8.5 million in savings. Tool was developed leveraging Java, Eclipse, and IBM WebSphere technology following Agile / Scrum methodology.
• As Agile Program Manager and Scrum Master recommended and led the design and delivery of the SDM Costing component that improved deal closure rate and reduced overall cycle time.