SUMMARY:

• Dynamic SDLC Leader for large teams across diverse platforms and applications.
• Problem solving enthusiast.
• Successfully transitioned waterfall team to Agile/SCRUM methodology from process, tooling and user story creation.
• Advocate for the “out of the box” solution and cross team collaboration.
• Reputation for building strong SDLC teams who stick together. Current SDLC team has been together 3.5 years.
• Team productivity increased by 45% with newly developed workflows and tools.
• Successfully delivered 13 new applications over the course of 4.5 years.
• Successfully maintained 10 applications concurrently with new application development.
• Successfully transitioned SDLC team from classic Waterfall to hybrid SCRUM/AGILE delivery methodology.
• Release success increased by over 40% for planned to actual work delivered on time and within budget.
• Team advocate and working Manager with ability to assess projects from an organizational strategic perspective.
• Insurance, student loan and construction industry experience.

PROFESSIONAL EXPERIENCE:

Confidential, Sacramento, CA

Director of Software Development & Release

Responsibilities:

• Responsible for Release planning: includes strategic new application delivery plans, existing insurance application delivery plans, resource capacity planning and sprint planning.
• Instrumental in software development team growth from 8 team members in 2013 to existing 25 team members.
• Technical Program Manager with the following direct reports: Development Manager, Product Owner, Systems Analysts and Quality Assurance Analysts.
• Contributor with internal Audit team to identify and implement a new compliance process: includes tooling and workflow, User Story criteria and approval process.
• Co - Author with Infrastructure and Security Managers the DR and BCP.
• Coordinate maintenance and security patches for 15 applications.
• Collaborate with Information Technology and Insurance Directors to ensure alignment for cross product development and implementation for both new applications and maintenance work of existing applications.
• Technical Product Owner of 16 products collaborating with Enterprise level sponsors, stakeholders, business partners and Release team.

Confidential

Technical Product & Release Manager

Responsibilities:

• Lead SCRUM Master for multiple products during transition from waterfall to AGILE.
• Successfully manage SDLC process to produce high quality software releases using both Waterfall and AGILE methodologies.
• Lead SCRUM Master for Quality Assurance team.
• Technical Product Owner for project portfolio.
• Achieve successful management of delivery and sign off of application changes with business partners, Sponsors and Owners.
• Successfully identify opportunities to improve the process used to manage the release of code and the testing.
• Coordinate directly with Stakeholders, Business Partners, EPMO and Infrastructure to ensure proper communication of expectations, the quality of the deliverables and resource allocation.
• Develop and maintain Release Plan for all in house developed software applications.
• Coordinate cross functional initiatives to identifying dependencies and constraints related to resources and release priorities.
• Supervise System Business Analysts, Quality Assurance Analysts, Application Support Analysts and Product Manager.
• Participate in weekly product backlog reviews and defect backlog prioritization meetings.

Confidential

Quality Assurance Manager

Responsibilities:

• Increased the overall quality of project deliverables by 27%.
• Collaborate with IT personnel to provide technical advice and issue resolution.
• Conduct daily SCRUM stand ups.
• Review and approve QA test plans for each sprint and final sign off for Release.
• Effectively provide project reports for EPMO and/or business partners.
• Effectively communicate issues and recommends strategies to increase team performance and efficiency.
• Ensure adherence to business requirements, QA standards and to internal governance processes allowing an increase of productivity and a decrease in defects discovered.
• Provide technical expertise regarding scope, design, specifications, costs, timing and quality.

Confidential

IT Business Analyst

Responsibilities:

• Responsible for business requirement gathering from business partners and handoff of requirements to IT team.
• Collaborate closely with development and quality assurance team to ensure understanding of business desired changes.
• Provide technical clarifications to business partners.

Confidential, Mather, CA

Program/Project Manager

Responsibilities:

• Development of a Loan origination and funding software platform in 6 months. Completion date May 2007. Approximately $4.5 million project.
• Implementation of Servicing application with minimal interface to existing system within 6 month time frame. Completion date July 2011. Approximately $1.25 million project.
• Full integration and rewrite of servicing application (JAVA) with existing origination software (.NET). Projected completion date July 2013. Approximately $6.2 million project
• Establishes project plan and multi-disciplinary staffing for each phase of project, and recruits for necessary project personnel.
• Identifies, analyzes, and mitigates or escalates potential risks and issues.
• Contributes to integration of software solutions into organization and/or client’s business by means of an AGILE approach.
• Manage team and deadlines via SCRUM.
• Ensures the integration of sound project management principles (SDLC) and practice into all IT projects.
• Close out of all projects.
• of software users as needed.
• Contract and SLA reviews.
• Quality Assurance Manager
• Ensures quality of project deliverables and management of quality issues.
• Manages change for the organization or within client organizations.
• Confers with IT personnel to provide technical advice and to resolve problems.
• Conducts daily and/or weekly SCRUM meetings as needed.
• Reviews status reports prepared by QA team and makes necessary modifications to schedule as needed.
• Prepares project reports for management, client or others.
• Effectively communicates issues and recommends strategies to enable team performance.
• Ensures adherence to business requirements, standards and to internal administrative processes.
• Provides technical expertise regarding scope, design, specifications, costs, timing and quality.
• Achieves successful management or client sign off and handover to post implementation support team.

Confidential, Sacramento, CA

Corporate Trainer/Recruiter/Project Manager

Responsibilities:

• Coordinate corporate orientation for all new hires in 19 offices in 17 states.
• Participated in the hiring and responsible for the of Panattoni employees:
• Starting with 53 employees to over 325.
• Train all contract and project administrators in PCI processes.
• Develop curriculum for said .
• Work with Project Managers in understanding and using administrative procedures, guidelines and templates for Panattoni.
• Prolog:
• Set up new projects; maintain templates; create and monitor forms, set up users, access and security; train new employees; ongoing for current users.
• Prolog for all new project administrators, project managers and superintendents.
• Ensure consistency between PCI procedures and Prolog procedures.
• Monitor and update as needed.
• Interface work flow between Prolog and Timberline software processes.
• Work with Prolog tech support team to create specialized reports per office requests.
• Timberline for all new project managers along with procedural .
• Intranet Website:
• Create, maintain and update library of procedures and processes.
• Create “help environment”, manage links to outside resources
• Shadow Session for all employees and WebEx for new hires.
• Set up Web Ex for offsite as requested