CAREER SUMMARY:

• Over 4 years of total IT experience and proficiency which includes, Agile Scrum, Business Analysis and requirements gathering.
• I managed small and medium sized projects and worked with off shore teams.
• Experience in Tableau, SharePoint, Agile, UAT Testing
• Areas of expertise include Requirements gathering, requirements analysis, documentation, Manual Testing and with strong analytical, problem solving, communication, and interpersonal skills.
• Experience implementing Software Development Life Cycle (SDLC).
• Experience in Waterfall, Agile and Hybrid methodologies and has served as an part time Scrum Master conducting Scrum Meetings, storyboards, sprints.

TECHNICAL SKILLS:

Methodologies: Agile, RUP, Waterfall, XP, Spiral, Iterative, UML, Agile SCRUM, Hybrid Scrum/Water Fall

Visualizing Tools: MS Visio, UML, Rationale Rose, Tableau, Share Point, Mock - Up Screens, MS Office, Salesforce.com, Mainframes

Database: MS SQL Server and MY SQL

Automation Tools: Agile Designer, HP ALM and Blue Prism

Agile Tools: Rally, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

• I am currently working as a Business Systems Analyst at Intel’s CDLM team.
• I acted as a liaison between the Business and IT by gathering all the designs, business, functional & technical requirements.
• Created, tracked and maintained trackers for complex workflows and formulas.
• Assisted Product Owner with Incidents requests and follow ups.
• Supporting SharePoint, Java and SAP integrated applications.
• Assist in sprint planning and grooming.
• Working with off-shore dev team and addressing their questions during development.
• Works closely with the product owner to identify priorities and update stakeholders.
• Assisted business users by writing test cases, managing UAT and performed manual testing.

Environment: Agile, SharePoint, Java and SAP.

Confidential

Business Systems Analyst

Responsibilities:

• I worked as a Business Systems Analyst for the LoyaltyEdge team at Confidential .
• Captured business requirements through 1-1 meetings and JAD sessions
• Converted business requirements functional, non functional requirements and user stories.
• End to end PM for change requests for all 7 partners and 5 vendors.
• Created user stories in Rally and Managed the backlogs and defect suite for all CR’s in Rally.
• Assisted business users by writing UAT test cases, performed manual testing and owned the defect tackers related to 2 LoyaltyEdge Fortune 500 partner projects.
• Interacted with multiple teams and clients on a daily basis to keep track of project progress.
• Led a project to integrate a new vendor and completed the project on time and within budget.
• Assisted in teams transition from Waterfall to Agile methodology.
• I facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.) in the absence of a Scrum Master.
• Created users, custom profiles, reports and dashboards and assigned cases in Salesforce for all partners and vendors.
• Ensured all artifacts complied with SDLC 2.0 policies and guidelines.

Environment: Hybrid Agile Scrum, Rally, Waterfall, Documentation, Clarity, SharePoint, Project Coordinator and HP QC.

Confidential

Project Consultant

Responsibilities:

• I acted as a liaison between the Business and IT by gathering all the designs, business, functional & technical requirements.
• Assisted the design team with ideas to improve the website design based on my Product Owner experience.
• Created and owned the project plan, requirements and a defect suite, where all the development and QA can be tracked in Rally for taking informed decisions, meeting deadlines and accountability.
• Managed an off-shore team of 6 members. As a Project Manager and Business Analyst, I plan sprints and prioritize tasks for developers based on the business requirements and to deliver a workable functionality by the end of the sprint.
• Conduct meetings with the off-shore team and provided them with all the approved designs and update the requirements by adding or modifying requirements based on current business requirements and change requests.
• Give PowerPoint presentations to the business users on the functionality added to the website on a bi-weekly basis after every sprint.
• Proposed the idea of using MapBox.com and GreatSchools.org API’s for for custom maps and school information on the marketing website and assisted in creating custom quotes, Integrated both API’s after approval from the management.
• Assisted in integrating the Website DB to the Integration layer to populate all the relevant data on the website for marketing purposes.
• Assisted in QA by writing UAT test cases and by capturing some Design and Functional defects in HTML/CSS during SIT & UAT.

Environment: Agile Methodology, Rally, Integration, Design, Visio, SQL Server, HP-QC, Excel

Confidential

Systems Analyst

Responsibilities:

• Assisted the Director of Business Applications on projects related to IOS Custom App (CMP), DW, Reporting, CRM and Atlas Legal (website).
• Acted as a liaison between Business and IT for capturing business requirements and conveyed those functional, non-functional and technical requirements to the Dev team in the form of user stories.
• Fully responsible for maintaining backlogs in Jira and assisted various teams to train, update and prioritize between high and low priority backlogs depending upon constantly changing business needs.
• Conducted one on one, group meetings, conference calls and JAD secessions with VP’s, Directors, clients and SME’s to capture and document processes for streamlining business and IT related activities using Visio.
• Created dashboards in Tableau (BI - Visual Tool) using data from SQL Server, excel and CSV files. Played a lead role in testing the value provided by Tableau Desktop and Servers across the board.
• Acted as a Scrum Master and assisted in sprint planning and prioritizing tasks for Business Applications.
• Assisted in defining, designing and approving mockups for Legal website and IOS custom app.
• Involved in UAT testing and ensured that rigorous testing procedures and standards were implemented and ensured product delivery in a timely manner.
• Worked independently with application users on the business side under the direction of Directors.
• Managed a web-design project for the Legal Team, where we continuously developed the features of the website based on the availability of resources.
• Managed work load, conflicts and provided necessary and tools for the Business Applications team members.
• Followed up with QA and Release Management teams to deploy a functional product into production after commencement of testing in a timely manner.

Environment: Agile Scrum Methodology, Visio, Tableau, SQL Server, IOS 8 Custom App, Web-design, Microsoft CRM, Micro strategies, QuickBase and Jira.

Confidential

Business Systems Analyst

Responsibilities:

• Assisted the Project Manager to deliver critical business projects for Confidential in an effective and efficient manner.
• Utilized a rigorous process for defining client requirements, project plans and project specifications.
• Analyzed and discussed the potential risks/benefits involved in using the specified technology solution to address the business requirement.
• Insured that infrastructure was established and supported for development, testing and production support.
• Critically evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details and distinguished user requests from the underlying true needs.
• Managed Conduct project/phase kick-off meetings to communicate individual roles and project expectations and ensure that all project team members have the tools and required to perform effectively.
• Monitor projects on an ongoing basis, evaluating progress and quality, implementing risk management by managing issue resolution process and taking corrective action as necessary.
• Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Assisted in building a business analysis process model using Visio.
• Successfully engaged in multiple initiatives simultaneously including writing and executing test cases.
• Worked independently with users to define concepts under direction of project managers.
• Served as the conduit between the customer community (internal and external customers) and the software development team.

Environment: Waterfall Methodology, Visio, Documentation, UAT, Test Cases