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Business Analyst Resume

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Pittsburgh, PA

SUMMARY:

  • Software Development, Hardware Configuration, Multi - Platform Integration
  • Project professional, proven leadership abilities, innovative and business focused with 25 years combined experience.
  • Background includes work in Health Care, Insurance, Pharmaceuticals, Retail Banking and Finance companies.
  • Extensive experience in Information Technology project management including active participation from concept and scope phases through to implementation and closedown.
  • Managed deliverables, resources, budgets and schedules while remaining compliant with company standards and business regulations.
  • Particular expertise in integrating internal and external cross functional teams to accomplish specific project goals.

TECHNICAL SKILLS:

CMM (Capability Maturity Model) level 3 standards / Configuration Management / Testing Coordinator Complete Software Development Life Cycle / Mainframe Integration with various Distributed Platforms Middleware Development and Management (MQSeries) / DB2 Database Design and Data Warehousing

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Pittsburgh, PA

Responsibilities:

  • Tasks include communicating with application resources to gain knowledge of their application as it relates to regulatory requirements.
  • Manage that data into customer reference material for access by other consumers inquiring about that application.

Project Manager

Confidential, Pittsburgh, PA

Responsibilities:

  • responsibilities include managing across a matrix organization, identifying and estimating work efforts to migrate applications from an outside platform to Highmark platforms.
  • Work closely with business and vendor contacts to develop requirements, communications and finalize integration.
  • Maintain budgetary controls, collaborate with other teams to accomplish deliverables on time and on budget.
  • Managing projects using Clarity and MS Project

Project Manager

Confidential, Pittsburgh, PA

Responsibilities:

  • Managing projects using Clarity and MS Project for Major Expenditures and smaller work requests and Funding Masters.

Project Manager

Confidential, Pittsburgh, PA

Responsibilities:

  • Application project manager for extensive range of software development initiatives.
  • Utilize the company’s project management methodology for several major Financial Treasury systems applications.
  • Managed project budgets ranging from 1.2 million dollars up to 7 million dollars.
  • Coordinate project teams of 7 to18 members.
  • Team members included bank technical personnel, infrastructure support teams and business sponsor representatives.
  • Acted as primary liaison to internal functions, staff members and direct reports; determined project timelines, budgets and established project charter and scope.
  • Provided direct supervision and mentoring to direct reports; coordinating daily work schedules, preparing work assignments and providing coaching and feedback in the execution of roles and responsibilities.
  • Manage On site and Off Shore resources throughout many projects
  • Performed Business Analysis role creating business and functional requirements documents
  • Coordinated test plans.
  • Evaluated project participants and provided feedback to their resources managers
  • MS Project, SDLC, Agile Boot camp, other methodologies

System Analyst/Tech Lead

Confidential, Pittsburgh, PA

Responsibilities:

  • Held the position of Lead Analyst for several maintenance and development projects, provided extensive technical expertise, customer support and troubleshooting to the client base.
  • Technical skill sets used include MQSeries, CICS, batch Cobol, DB2 database design
  • Develop interfaces between mainframe and distributed environments

Systems Analyst/Tech Lead

Confidential, Pittsburgh, PA

Responsibilities:

  • Responsibilities included support of branch client server systems and Internet transaction processing systems.
  • Architect integration of Internet Lending to Mainframe legacy system Occasional project management assignments to coordinate and install system installations in bank branch network and integration of customer relation systems.
  • DB2 database coordination and optimization, Security coordinator.
  • Technical skills utilized include MQSeries, CICS, online VSAM files, batch job streams and JCL development

Lead Programmer Analyst

Confidential, Blawnox, PA

Responsibilities:

  • Responsibilities as Lead Programmer/Analyst included support of various Marketing systems, billing processes, automated warehouse functions.
  • Lead base level support coordinator for warehouse and marketing systems
  • Managed all system aspects pertaining to three highly technical departments.
  • Technical skills used included batch Cobol, Microfocus Cobol, JCL

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