SUMMARY

• 11 years’ experience working in the financial industry as Business Analysis Professional, Digital/Online Banking Development Support, Quality Assurance Testing (QA), User Acceptance Testing Manager (UAT), Anti - Money Laundering Specialist, Regulatory Consultant, Financial Product Development Specialist, Financial/IT Auditing, and Business Process Analyst.
• Proficient in Business processes, systems and its supporting application analysis to identify gaps, business process deficiencies, improvement opportunities, and provides recommended solution to meet business needs.
• Proficient in business requirement elicitation, requirement elaboration through user stories, acceptance criteria, and use cases creation to support business solution implementation.
• Proficient in requirement backlog management and knowledgeable of various project management tracking tools and applications such as JIRA, Confluence, Rally, SharePoint, MS Project, HP Quality Center (HPQC), and Business Processes Management System (BPMS).
• Proficient in analysis of large datasets including data mining and mapping using various data analytic tools.
• Knowledgeable of Digital/Online Financial Products such as Account Opening, Web and Mobile based applications design and development.
• AML/ Bank Secrecy Act (BSA) regulations such as USA PATRIOT ACT, KYC, CDD, EDD, & Customer Screening. Proficient in ACTIMIZE (SAM module, CDD module, & AIS).
• Knowledgeable of Confidential, OCC regulations, Agile and Waterfall Project Management Methodologies, UAT, QA Testing, ETL analysis and workflow design, SQL (Oracle and DBS2), SOX, SAS, COBOL, Microsoft Access, Word, Excel and PowerPoint.
• Knowledgeable global financial instruments including equity, fixed income and funds.
• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Information Systems Auditor (CISA)
• Certified Agile Product Manager/Product Owner (CSPO)
• Certified Scaled Agilist (CSA)
• Series 24, 7 and 63 licensed
• Work well under pressure as part of a team; polite, respectful and courteous manners, ability to work in a fast-paced, intense environment smoothly, and excellent written and oral communication skills.
• Ability to grasp loosely defined concepts and transform them into key deliverables and tangible results
• Ability to effectively and successfully manage multiple tasks and deliverables under little or no supervision.

TECHNICAL SKILLS

• SQL
• Oracle
• DBS2
• SOX
• SAS
• COBOL
• Microsoft Access
• Word
• Excel
• PowerPoint
• JIRA
• Confluence
• Rally
• SharePoint
• MS Project

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Lead Business Analyst

Responsibilities:

• Responsible for leading requirement gathering, analyze legacy system and its supporting applications, documentation of system analysis results and elicit business requirement for Confidential Commercial Card Expense Reporting web and mobile solution project implementation.
• Work closely with product and operational owners to identify business needs, existing business rules, existing applications functionalities/users and provide guidance on transforming new product (i.e. Web, Tablet, and Mobile applications) to meet business objectives.
• Partner with the Technology team (i.e. UX designers, Front-End, Middle Layer, and Back-end developers) and function as the business owner to own and communicate business requirements by creating user stories, acceptance criteria, use cases and ensure that development outputs meet business objectives/requirement by executing user acceptance testing (UAT).
• Provide subject matter expertise and leadership guidance to other BA’s in analyzing, drafting, and documenting use cases, user stories and acceptance criteria following Agile best practice.
• Review legacy application functionalities and process flows to identify gaps, enhancement opportunities, system defects that needs to be addressed, and provide implementation recommendations to meet client business needs.
• Document and track client feedback during UX (i.e. Front-end) design and development wireframes review to completion by working closely with the UX design team to ensure all required changes are appropriately incorporated into the wireframes.
• Document and manage UX design and development sprint deliverables through project and requirement management application tools such as JIRA and Confluence.
• Ensure end-to-end data quality/integrity by writing new and modify existing SQL queries to mine data from multiple databases for analysis and ensure data elements are mapped to the appropriate business services.
• Design and develop near and long-term project road maps to address client’s business and technology needs from conceptual idea to implementation and provide go-live or production release support for all releases.

Confidential, St. Louis, MO

Sr. Business Systems Analyst/ Agile Product Owner

Responsibilities:

• Represented Confidential Financial Intelligence Unit (AML) as a product manager on multiple agile development projects as the liaison between the technical teams and various lines of business (LOB) to effectively communicate and ensure clear understanding of the business and technical AML requirements.
• Assisted the Anti-Money Laundering (AML) product management team in gathering, analyzing and interpreting business requirements across KYC, CDD, EDD, and OFAC screening development projects and communicate business requirements effectively with the technical development team for project execution.
• Developed and documented data mapping and Technical specification documents for Know-Your-Customers (KYC), CDD, Money Movements (i.e. Wires, ACH, Checks, Monet Order and other deposit products), and Customer Data Integration projects for ETL implementation.
• Developed, validated, documented, and executed user acceptance testing (UAT) for all business and technical related user stories being worked to either accept or reject work results and provides feedback to the IT developers and business leaders.
• Ensured companywide AML, BSA, USA PATRIOT ACT compliance and oversight as it relates to customer onboarding/KYC, CDD, EDD, and ongoing monitoring of suspicions activities.
• Defined the “business deliverables” acceptance criteria, prioritization of user stories in the agile development team’s backlog and changing the priority as needed to maximize business value for enterprise Financial Intelligence Unit (AML) and other lines of business.
• Analyzed source systems data, defines data mapping specification and review existing architectural runway to ensure appropriate controls exist in support of data quality.
• Provided detailed analysis of alternatives project implementation strategies, systems configurations, applications tuning and present recommendations for achieving faster business values at a reduced cost.
• Provided project status reports, project risks/impediments, and communicates to business owners/users how issues may affect business and recommend solutions.
• Coordinated internal and third party/vendor relationships across multiple lines of business (LOB) in regard to the FIU data acquisition requests.
• Performed task automation and implements data validation process that result in increased data quality and enhanced outputs.

Confidential, St. Louis, MO

Senior Accountant

Responsibilities:

• Documented policies and procedures specific to the various regulatory and compliance requirements for the securities industries
• Documented policies and procedures specific to the Corporate Accounting Department in accordance with General Accepted Accounting Principles (GAAP) and compliance with Sarbanes Oxley (SOX)
• Documented policies and procedures specific to the preparations of monthly Net Capital Requirements for broker dealer (SEA Rule 15c3-1) and Customer Protection - Reserves and Custody of Securities (SEA Rule 15c3-3) in compliance with SOX and industry standards
• Facilitated and executed management testing of all written policies and procedures to ensure compliance with SOX, Confidential and other financial industry’s standard
• Assisted in drafting new affiliates agreements and responsible for upkeep, including revisions and any necessary amendment, to the various affiliates agreements

Confidential, St. Louis, MO

Senior Business/Quality Assurance Regulatory Consultant

Responsibilities:

• Monitored regulatory compliance of a security-backed line of credit called Priority Credit Line (PCL), by ensuring that Financial Advisors and Qualified Supervisors carry out due diligence in documenting the product suitability for their clients prior to opening the accounts
• Facilitated and executed high level documentations audit of PCL accounts through Business Process Monitoring System (BPMS) to identify various documentations deficiencies, escalated them to appropriate department and follow up via email and phone calls to ensured timely resolutions of suitability and documentation issues
• Analyzed data trend to identify compliance issues and facilitated corrective action plan to resolve them through sending email and making phone calls to educate Financial Advisors and Qualified Supervisor on compliance and operational risk related issues
• Generated PCL weekly compliance monitoring reports for review by Financial Institutions Regulatory Authority ( Confidential ), Compliance group, Supervision group and Lending and Banking services group
• Attended weekly (PCL) product partners meeting to provide suitability monitoring and compliance updates, garnered feedbacks from all partners and discussed other issues related to the security-backed lending product
• Monitored use of proceed and cash concentration reports to ensure loan proceeds are used for the purpose approved

Confidential, St. Louis, MO

Operations Control Consultant

Responsibilities:

• Facilitated and executed operations audit across multiple lines of business (LOB) and assessed company operations, processes, procedures, compliance and other associated risks along with the identification, tracking and remediation of issues by keeping track of audit reports on each operational procedure
• Analyzed data trend to identify issues, facilitated corrective action plan to such issues and generated system analyzes reports to be reviewed by the senior management
• Analyzed business requirements through verification of accuracy and completeness of source documents, examined data trends to identify and correct issues within multiple lines of business.
• Developed and performed thorough on-going operational risk assessment of various system configurations for accuracy and completeness, including the identification of strengths and weaknesses of the internal control environment within the company
• Coordinated with various lines of business to identify areas of risk within clients' businesses, assisted in trending issues and facilitated corrective action plans
• Evaluated and revised internal controls and operational and management policies/procedures

Confidential

SOX Compliance Analyst

Responsibilities:

• Assisted the senior management in defining the control objectives and monitoring compliance efforts by continuously reviewing existing operational procedures and developed new procedures for effective and efficient internal operations
• Executed work programs to test operational efficiencies and effectiveness of key controls using variety of approaches, including sampling, corroboration, performance, analyzed test result and generated reports to be reviewed by the senior management
• Reviewed test findings within the Internal Audit Team, facilitated the remediation of control gaps and escalated possible critical issues to the senior level management of the Bank
• Assisted in identifying, evaluating, documenting and monitoring areas of potential improvement for key processes and procedures and supported the management of the various system configurations for accuracy and completeness
• Communicated to the process owners and SOX management team any control deficiencies and provided recommendations for remediation

Confidential

AML Compliance Analyst

Responsibilities:

• Worked with Government agencies to investigate all Politically Exposed Person (PEP) Transactions, conducted CDD, EDD and money laundering transactions investigations.
• Generated weekly and monthly currency transactions (CTR) and AML reports for senior management and regulatory authorities review in a timely manner.
• Ensured thorough documentation of the SAR/no SAR decision-making process and provide and provided AML training to Branch managers and associates.

Confidential

Information Systems Auditor

Responsibilities:

• Worked with compliance team as Information Systems Auditor to ensure that all banking businesses comply with applicable laws and regulations, supervisory requirements and the organization’s policies and procedures
• Executed operations audit by assessing company operations, processes, financial, compliance and performed on-going operational risk assessment routines including the identification of strengths and weaknesses of the internal control environment within the business lines
• Conducted high-level audits of various system configurations for completeness, accuracy, appropriateness and compliance with the bank policies, procedures and various regulatory authorities by trending issues and provided corrective action plans
• Reviewed source documents and various operations internal ledgers for completeness, accuracy, appropriation and ensured due diligence were observed before posting items into the general ledgers